*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Suspension
The vehicle has extreme rust and corrosion. Car was service under the manufacturer recall on [XXX] 2020. The subframe crossmember has rusted so bad that it is a safety hazard. On my paperwork from the dealership it stated that anti-corrosion aerosol was applied with NOX RUST 712AM. It also stated that the recall passed inspection. How is that possible and it's falling apart. The dealership it was taken to was South Suburban in Matteson, IL. Car is not safe to drive because of possibility of frame coming loose from the body of vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 5, 2020Engine and engine cooling
The contact owns a 2012 Mitsubishi Outlander Sport. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated. Additionally, the vehicle overheated. An independent mechanic arrived at the scene and informed the contact that the serpentine belt had detached. The vehicle was repaired; however, the failure recurred 2 more times. The contact related the failure to NHTSA Campaign Number: 18V069000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.
May 18, 2023 · 102,000 milesStructure
The contact owns a 2012 Mitsubishi Outlander Sport. The contact stated upon looking under the vehicle, the contact noticed that the whole frame and upper panel were completely rusted. The contact was relating the failure to NHTSA campaign number: 16V867000 (Structure). The vehicle was taken to a local dealer where it was confirmed that the recall already had been performed prior to the contact owning the vehicle. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 98,000.
Oct 12, 2020 · 98,000 milesAir bagsCrash2 injuries
TL* THE CONTACT OWNS A 2012 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT WHILE DRIVING ABOUT 45 MPH DURING NIGHT, THE VEHICLE HIT TWO PEDESTRIANS CROSSING THE ROAD AND FATALLY INJURED ONE OF THE PEDESTRIANS. THE OTHER PASSENGER WAS BEING PUSHED IN A WHEELCHAIR AND DID SUSTAIN INJURIES BUT DID NOT SEEK MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATORS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED TO A TOW YARD, WAITING FOR THE INSURANCE COMPANY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THAT THE DOCTOR INFORMED HER THAT IF SHE HAD NOT WENT TO THE HOSPITAL HER INJURIES COULD HAVE BEEN FATAL.…
May 19, 2019 · 70,000 milesStructure › BodyCrash
MY MITSUBISHI OUTLANDER SPORT HAS A KEYLESS START. THERE IS NO MECHANISM THAT PREVENTS THE VEHICLE ACCIDENTALLY BEING TURNED OFF WHILE STILL IN DRIVE OR REVERSE. ON 5/30/19 AT APPROXIMATELY 9:20 PM, I MADE A RUN TO MY LOCAL RITE-AID. I TURNED OF THE IGNITION, BUT FORGOT TO PUT IT IN PARK. I EXITED THE STORE AFTER APPROXIMATELY 5 MINUTES TO FIND MY CAR MISSING FROM THE PARKING LOT. I INITIALLY THOUGHT IT HAD BEEN STOLEN. THE POLICE FOUND MY VEHICLE AFTER IT HAD ROLLED OUT OF THE PARKING LOT, INTO TRAFFIC AND ENDED UP CRASHING IN A DITCH. IT HAD TO BE HAULED OUT AND SUSTAINED SIGNIFICANT DAMAGE AND MAY BE A TOTAL LOSS. I CAN ONLY BE GRATEFUL THAT IT DID NOT COLLIDE INTO ANOTHER VEHICLE,L OR…
May 30, 2019 · 80,000 milesAir bags
TAKATA RECALL" WHEN I TURNED ON THE CAR THE LIGHT OF MY PANEL SHOWS "AIRBAG SERVICE NEEDED". STAY ON THE LIGHT UNTIL I TURN OFF THE CAR. I HAVE THIS PROBLEM SINCE SATURDAY, FEBRUARY 2ND OF THIS CURRENT YEARS UNTIL PRESENT TIME. I LOOKED ON ONLINE AND I FOUND A LOT OF COMPLAINTS WITH THE SAME ISSUES.
Feb 2, 2019Electrical system
TRANSMISSION/ENGINE MAKES A HIGH PITCHED WHINING NOISE WHEN ACCELERATING ABOVE 2000 RPMS CURRENTLY. IT STARTED OUT ONLY DOING IT WHEN GOING UP HILL AT HIGHER RPMS BUT HAS GOTTEN WORSE. IT HAS ALSO AFFECTED THE ELECTRICAL SYSTEM AND HAD THE LOCKS, BACKUP CAMERA, REVERSE LIGHTS ALL GOING HAYWIRE. THIS WAS WITNESSED BY MY OIL SHOP WHILE GETTING AN OIL CHANGE ON IT THE MECHANIC COULDNT GET THE VEHICLE FROM DRIVE TO PARK AMD ONCE IT DID GO IT WOULD UNLOCK FROM PARK. I WAS TOLD IT WAS SENSORS BY A MITSUBISHI DEALERSHIP BUT THAT DIDNT SOLVE THE PROBLEM. IT REVS THE ENGINE IT HIGH TPMS WHILE DRIVING NOT LETTINGNIT SHIFT FROM 1ST TO 2ND AND MAKES IT SO YOU CANT GET THE VEHICLE OFF THE ROAD BECAUSE…
Jun 17, 2017 · 52,900 milesVisibility/wiper
I DONT FIND ANY CUSTOMER SERVICE FOR MY RECALL FOR THE BODY PIECE BETWEEN THE HOOD AND WINDSHIELD MITSUBISHI OUTLANDER
Dec 15, 2016
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.