*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Suspension
The contact owns a 2003 Mitsubishi Outlander. The contact stated while driving at approximately 25 MPH, the vehicle came to an immediate stop and did not return to normal operation. The contact noticed that the front control arm had detached. No warning light was illuminated. The contact researched and became aware of NHTSA Campaign Number: 16V458000 (Suspension). The vehicle was not drivable and was towed to the residence. A dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was included in the recall but already had been serviced under the recall; however, the failure occurred. The failure mileage was 188,000.
Aug 22, 2024 · 188,000 milesUnknown or other
HVAC temperature control knob is hard to turn, it broke off.
Apr 22, 2018Suspension
REAR CONTROL ARMS ARE RUSTED THROUGH, THERE WAS A RECALL FOR THE FRONT AND HAD THE REPAIRS DONE. THE FRONT CONTROL ARM RECALL WAS DUE TO POOR RUST PROOFING DURING MANUFACTURING. THE REAR HAS THE SAME PROBLEM. CANNOT REALIGN REAR WHEELS AND REAR SWAY BAR BRACKET BROKE FREE ENTIRELY. VEHICLE IS NOW STATIONARY AS IT CANNOT BE DRIVEN.
Oct 31, 2019 · 120,000 milesSuspension
CAR TAKEN TO DEALERSHIP, ANDERSON MITSUBISHI, 8162790354), JANUARY 2017, FOR NHTSA RECALL 16V458. CROSSMEMBER NOT REPLACED OR RUST TREATED. CROSSMEMBER FAILED 4-20-2019. REPAIRED AT MY EXPENSE $2161.70. MADE CLAIM FOR REIMBURSEMENT THROUGH MITSUBISHI DEALER AND MITSUBISHI OF NORTH AMERICA. HAVE A MITSUBISHI FILE NUMBER [XXX]. MITSUBISHI OF NA HAS VERBALLY AGREED TO SETTLE, BUT HAS NOT CONTACTED ME SINCE AUGUST OF 2019. I HAVE NOT BEEN ABLE TO GET MY CALLS RETURNED SINCE. THE CROSSMEMBER BROKE WHILE MY WIFE WAS DRIVING ON CITY STREETS WHICH CAUSED THE CAR TO VEER INTO ONCOMING TRAFFIC LANE, WITHOUT ACCIDENT. CAR WAS TOWED AND REPAIRED AT MY EXPENSE. I NEED HELP GETTING MY REIMBURSEMENT PAID.…
Apr 20, 2019 · 67,384 milesAir bagsCrash1 injury
TL* THE CONTACT OWNED A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED WHILE ATTEMPTING TO AVOID COLLIDING WITH A DEER. DURING THE CRASH, THE VEHICLE HAD ROLLED OVER AND THE DRIVER WAS KNOCKED UNCONSCIOUS. THE DRIVER SUSTAINED HEAD AND NECK INJURIES, A FRACTURED LEFT SHOULDER AND AN INJURED TORSO AND WAS TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 340,000. *DT *TR *BF CONSUMER STATES THAT AIRBAGS FAILED TO DEPLOY…
May 25, 2019 · 340,000 milesVisibility/wiper
SINCE THE SECOND YEAR SINCE I'VE OWNED THIS CAR THE TEMPERATURE CONTROL KNOB HAS BEEN FROZEN. THE ONLY WAY YOU CAN TURN THE KNOB IS TO HAVE A MECHANIC MANUALLY TURN THE KNOB UNDERNEATH THE VEHICLE. MITSUBISHI MOTORS ADMITTED THIS WAS A DESIGN FLAW IN 2002 TO 2007 MITSUBISHI LANCERS AND OUTLANDERS. I HAVE CALLED MITSUBISHI MANY TIMES AND SENT LETTERS OF COMPLAINTS BUT THEY WILL NOT DO ANYTHING ABOUT IT BUT LEAVE THE VEHICLES OWNER IN WHAT CAN BE A DANGEROUS SITUATIONS. I'VE HAD TO DRIVE IN EMERGENCY SITUATIONS BEFORE AND THE KNOB WAS STUCK ON AIR CONDITIONING IT WAS FREEZING TEMPERATURES WHERE I WAS DRIVING IN AND YOU COULD NOT USE THE DEFROSTER BE CAUSE IT WAS ON COLD AIR! YOU HAD TO PULL…
Jan 1, 2004 · 10,000 milesVisibility/wiper
THE ISSUE BEGAN IN 2004 WHEN MY VEHICLE WAS 1 YEAR OLD. THE TEMPERATURE CONTROL KNOB BECAME FROZEN AND YOU COULD NOT TURN IT FROM HEAT TO AIR CONDITIONING OR THE OTHER WAY. I SPENT $23,000 ON THIS CAR AND YOU COULD NOT TURN FROM AIR CONDITIONING TO HEAT AT WILL ONLY A MECHANIC CAN MANUALLY TURN IT UNDERNEATH THE VEHICLE AND THEN ONLY PUT IT ON HOT OR COLD. ONE TIME I WAS DRIVING 600 MILES FOR AN EMERGENCY WITH THE KNOB STUCK ON AIR CONDITIONING AND I WAS NOT ABLE TO TURN IT TO HEAT. IT WAS BELOW FREEZING TEMPERATURES AND THE WINDOW FOGGED UP BECAUSE I WAS NOT ABLE TO PUT THE DEFROSTER ON. I HAD TO CONTINUALLY PULL OVER TO WIPE OFF THE WINDOW AND THE FROST. THERE COULD HAVE BEEN AN ACCIDENT…
Jan 1, 2004 · 15,000 milesEngine
CAR HAS BEEN OWNED FOR 10+ YEARS AND HAS BEEN MAINTAINED VERY WELL. GAS MILEAGE HAS DROPPED SINCE 2014. CAR THREW A P420 CODE IN THE YEARS AFTER. CATALYTIC CONVERTER HAS BEEN REPLACED FOUR TIMES IN A YEAR. OXYGEN SENSOR HAS BEEN REPLACED AND NEW EXHAUST HAS BEEN INSTALLED. WE HAVE NOW SEEN THE EXHAUST MANIFOLD HAS A CRACK IN IT. THIS APPEARS TO BE A MANUFACTURER ISSUE.
Nov 13, 2018 · 112,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
