Model year record

2004 Nissan Quest recalls & problems

The 2004 Nissan Quest has 4 safety recalls and 445 owner complaints on file with NHTSA. The most-reported problem area is electrical system (79 complaints).

Recalls4safety recalls

Complaints445filed by owners

Crashes · fires7 · 10reported in complaints

Injuries · deaths39 · 4reported in complaints

2004 Nissan Quest in an NHTSA crash test — NHTSA crash test

Safety recalls

SeatsOct 17, 2005

Mid/rear assembly

Recall 05V48000033,042 vehicles

Problem: ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.
Risk: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.
Fix: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

SeatsOct 13, 2005

Mid/rear assembly

Recall 05V474000109,437 vehiclesopened after NHTSA action (ODI)

Problem: ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
Risk: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.
Fix: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Latches/locks/linkagesApr 16, 2004

Doors › Latch

Recall 04V18600026,000 vehiclesopened after NHTSA action (ODI)

Problem: ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.
Risk: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.
Fix: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

Air bagsMar 1, 2004

Frontal › Sensor/control module-inactive

Recall 04V10300013,757 vehicles

Problem: CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.
Risk: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.
Fix: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2004 Nissan Quest Van w/SAB

OverallNot Rated

Frontal crash	Not Rated
Side crash	Not Rated
Rollover	Not Rated

2004 Nissan Quest NHTSA side crash test — NHTSA side barrier crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Quest

19mpg combined

City / highway	17 / 24 mpg
Fuel	Regular Gasoline

3.5 L · 6 cyl · Automatic 4-spd · Front-Wheel Drive · about $3,550/year to fuel

Quest

18mpg combined

City / highway	16 / 23 mpg
Fuel	Regular Gasoline

3.5 L · 6 cyl · Automatic 5-spd · Front-Wheel Drive · about $3,700/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
Electrical systemWiring; Instrument cluster/panel	79	1	8	7	60,685 mi
Power trainAutomatic transmission; Automatic transmission › Control module (tcm/pcm/tecm)	72	0	1	0	37,000 mi
StructureBody › Door; Body	72	0	2	6	13,100 mi
Latches/locks/linkagesDoors › Latch; Hatchback/liftgate › Lock	64	0	0	11	5,175 mi
Engine and engine coolingEngine; Exhaust system › Emission control › Catalytic convertor	48	0	3	0	60,000 mi
Air bagsFrontal › Sensor/control module; Frontal	45	3	0	9	40,789 mi
Service brakes, hydraulicFoundation components › Disc › Rotor; Foundation components › Disc › Pads	41	2	1	2	20,000 mi
VisibilityWindshield wiper/washer; Power window devices and controls	28	0	0	2	2,500 mi
TiresPressure monitoring and regulating systems; Sidewall	24	0	0	0	4,800 mi
Unknown or other	24	0	0	1	118,500 mi
SeatsMid/rear assembly; Front assembly › Power adjust	23	0	0	8	16,000 mi
Engine	23	1	2	0	104,500 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Fuel/propulsion system
I entered 14 freeway by sierra hwy entrance, as soon as I got in the fwy and left the pedal gas to slow down to get into traffic my van lost power and the shut off complete, i was very fortunate that it happened at the entrance and the cars behind me were able to stop on time and nobody got hurt, also today as soon I exit the cvs store get in into traffic, 1 minute after the van lost power and got stuck in traffic, this is very scary for me and my kids, my mechanics are not able to find the problem, please help
Apr 16, 2023
Air bags1 injury
The contact owns a 2004 Nissan Quest. The contact stated while at a complete stop, the driver and passenger side front overhead airbags deployed without impact. The contact sustained headaches and sought medical treatment 2 days later with his doctor. The contact stated no warning lights were illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 183,000.
Dec 16, 2021 · 183,000 miles
Unknown or other
unknown the frame is rusted in front steering section. /photos of area are being provided for your inquiry.
Jul 21, 2021
Unknown or other
THE PASSENGER SIDE SLIDING DOOR IS MALFUNCTIONS
Oct 2, 2020 · 215,000 miles
Structure › Body
WE RECENTLY HAD TO CHANGE THE ALTERNATOR AND NOTICED ON THE PASSENGER SIDE FRONT THE SUBFRAME HAS A LARGE HOLE IN IT AND IS COMPLETELY NOT SAFE TO DRIVE AND NOTHING HAS BEEN HIT THERE AND IT HAS NOT BEEN IN AN ACCIDENT RELATED TO THAT AREA AT ALL, VEHICLE WAS PARKED AT MY HOME WHEN THIS WAS FOUND AND STILL IS I DID NOT TAKE ANY PICTURES AT THAT TIME OF THE ROTTING HOLE IN THE SUBFRAME I CAN GET PICTURES BUT WE WILL HAVE TO REMOVE RIGHT SIDE FRONT TIRE SO PLEASE LET ME KNOW IF THIS HAS TO BE DONE. *TR
Jun 1, 2020 · 171,000 miles
Electrical system
THE SPEEDOMETER QUIT WORKING AND THE ODOMETER DOES NOT WORK RIGHT
Jan 19, 2020 · 150,000 miles
Structure › Body
I TOOK THE VEHICLE IN FOR SOME MAINTENANCE/REPAIR TO THE FRONT AXLE ON 1/16/2020 AND THE MECHANIC FOUND THAT THE SUBFRAME ON THE PASSENGER SIDE OF THE VEHICLE BY THE FRONT TIRE WAS SEVERELY RUSTED TO THE POINT WHERE HE CAN PUSH HIS FINGER THROUGH THE SIDE OF THE FRAME. HE TOLD ME HE COULD NOT BELIEVE I HAD NOT HAD AN ACCIDENT BECAUSE IN HIS OPINION HITTING A MEDIUM SIZE CHUCKHOLE IN THE ROADWAY COULD CAUSE THE RIGHT FRONT OF THE VEHICLE TO COMPLETELY COLLAPSE. THE MECHANIC INDICATED THIS DID NOT HAPPEN OVERNIGHT AND HAS BEEN ONGOING. THE VEHICLE HAS BEEN PARKED IN A GARAGE AT MY HOME DURING ITS USE SINCE IT WAS PURCHASED NEW BY ME AND NOT ROUTINELY LEFT PARKED ON THE STREET. THE MECHANIC…
Jan 16, 2020 · 127,000 miles
Vehicle speed control
THE VEHICLE CAN'T SPEED WHEN THE ENGINE IS HOT UNTIL YOUR OFF THE ENGINE BEFORE IT CAN SPEED AND IT OVERHEATING
Nov 18, 2019

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

SIDE AIR BAG NON-DEPLOYMENTClosed
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS…
PE08004 · opened Jan 25, 2008 · closed May 30, 2008
FINGER PINCH POINTClosedLed to recall 05V474000
THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26,…
EA05012 · opened Aug 19, 2005 · closed Oct 20, 2005
FINGER PINCH POINTClosed
ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN…
PE05019 · opened Apr 21, 2005 · closed Aug 19, 2005
POWER-SLIDING DOOR OPENINGClosedLed to recall 04V186000
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO…
PE04027 · opened Mar 15, 2004 · closed Jun 2, 2004