*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Power train
NHTSA # 14V400, Mfg. Campaign # N140350 Was informed about this recall and called the number given to me by Pontiac (South County Buick GMC 2202 National City Blvd. National City CA 91950, (619) 477-4462) but all I got was endless automated messages. The one real person I talked to was rude and sounded like she was about to quit her job and gave me a number to call which was the same as the one I started with! This defect is putting my family at risk and the type of non-service I am receiving from Pontiac is truly a disgrace! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Nov 15, 2021Electrical system
ON MULTIPLE OCCASIONS, I HAVE TO GO THROUGH A TIMELY SECURITY RE-SET PROCEDURE DUE TO THE SYSTEM DISABLING MY ABILITY TO START MY CAR. I HAVE READ THAT THIS IS A RECURRING ISSUE WITH OTHER CAR OWNERS LIKE MINE. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS. IT HAPPENS AT RANDOM TIMES. *TR
Jun 10, 2020 · 132,483 milesAir bagsCrash
I WAS THE OWNER OF THE CAR AND SOMEONE ELSE WAS DRIVING AND FILED A CLAIM. I WANT TO KNOW WHY I DID NOT GET ANYTHING IN THE LAW SUIT HER NAME IS [XXX] AT THE TIME SHE LIVED AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jun 23, 1916 · 130,700 milesService brakes
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN. THE CONTACT EXITED THE INTERSTATE AND ATTEMPTED TO BRAKE AS THE TRANSMISSION MADE AN ABNORMALLY LOUD SOUND. THE CONTACT PULLED INTO A FUEL STATION, RAISED THE HOOD, AND OBSERVED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT WAITED A WHILE AND THEN DROVE HOME WITH THE BRAKE PEDAL DOWN TO THE FLOORBOARD. THE CONTACT'S HUSBAND WAS A MECHANIC AND DIAGNOSED THE VEHICLE, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Jul 18, 2018 · 120,000 milesElectrical system
I PULLED UP TO A STOP LIGHT AND MY CAR JUST SHUT OFF. I TRIED TO START IT SEVERAL TIMES BUT ALL I GOT WAS A CLICK. THE IGNITION ISN'T CATCHING.
Jun 11, 2019 · 200,000 milesFuel/propulsion system
FUEL SYSTEM RECALL , STRONG GAS SMELL INSIDE CAR EXTERIOR LIGHTING RECALL, HARD TO SEE WHILE DRIVING CAR AT NIGHT ELETRICAL SYTEM IGNITION RECALL POWER CUTS ON AND OFF
Jun 5, 2019 · 170,000 milesAir bags
VEHICLE SHUTS DOWN AS IT DID DURING RECALL. THEY SUPPOSEDLY REPAIRED IT. I THEN BOUGHT IT FROM PREVIOUS OWNER WHO DID NOT MENTION THE PROBLEM AS BEING ON A RECALL. WE FOUND OUT BUT DEALER SAYS IT WAS REPAIRED. OBVIOUSLY THE FIX DID NOT WORK AS VEHICLE STILL SHUTS DOWN AND SAYS AIRBAG WARNING. WHAT RECOURSE DO WE HAVE WHEN THEY SAY IT WAS PREVIOUSLY REPAIRED BUT WASN'T.
May 14, 2019 · 101,049 milesUnknown or other
I GOT A RECALL OF UNINTENDED IGNITION KEY ROTATION. I TOOK IT IN TO GM AND THEY SAID THEY COULD NOT HELP ME. THEY SAID IT IS FOR THE ORIGINAL KEYS , WHICH I HAVE. BUT MY PLASTIC ON ONE KEY IS BROKE ON ONE SPOT. I TOLD THEM MY IGNITION IS MESSED UP. THE KEY CAN BE PULLED OUT WITH THE CAR STILL RUNNING AND SOME TIMES IT WILL BE TURNED OFF AND KEYS IN MY HAND AND YET IT IS STILL ON. NO ONE EXPLAINED ANYTHING TO ME, EXCEPT THEY COULD NOT HELP ME, THAT IS WAS JUST A PLASTIC PIECE THAT THEY PUT ON THE KEY IN THE HOLE WHERE THE KEY RING GOES. YET I STILL KEEP GETTING THE RECALL IN THE MAIL. WHAT EXACTLY IS THE RECALL?
Mar 1, 2016
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
