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Model year record

2023 Ram 2500 recalls & problems

The 2023 Ram 2500 has 8 safety recalls and 49 owner complaints on file with NHTSA. The most-reported problem area is engine (11 complaints).

Recalls8safety recalls
Complaints49filed by owners
Crashes · fires4 · 1reported in complaints
NHTSA overall4 ★crash-test stars
2023 Ram 2500 in an NHTSA crash test
NHTSA crash test

1 recall for this model year carries an NHTSA park outside advisory. Check your VIN at nhtsa.gov/recalls.

Safety recalls

Power trainMay 7, 2026

Automatic transmission › Control module (tcm/pcm/tecm)

Recall 26V28800012,736 vehicles

Problem
Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
Risk
Loss of vehicle control increases the risk of a crash.
Fix
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Power trainJun 6, 2024

Manual transmission

Recall 24V413000214 vehiclesopened after NHTSA action (ODI)

Problem
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
Risk
A loss of drive power or a loss of park function increase the risk of a crash.
Fix
Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.

Components: Power train › Manual transmission; Power train › Automatic transmission

Air bagsMar 14, 2024

Frontal › Driver clockspring/spiral cassette

Recall 24V19900038,164 vehicles

Problem
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An air bag that does not deploy in a crash can increase the risk of injury.
Fix
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Components: Air bags › Frontal › Driver clockspring/spiral cassette; Steering › Column

SteeringNov 28, 2023

Steering control module

Recall 23V799000185,251 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Fix
Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Components: Steering › Steering control module; Exterior lighting

Back over preventionSep 28, 2023

Display function

Recall 23V654000272,911 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Electrical systemFeb 9, 2023

Wiring › Relays/solenoids

Recall 23V060000302,067 vehicles

NHTSA advisory: park outside and away from buildings until repaired (fire risk).

Problem
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Risk
An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Fix
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
Back over preventionFeb 9, 2023

Display function

Recall 23V05900077,079 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Fix
Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall ID 23V-059).
Power trainNov 10, 2022

Automatic transmission

Recall 22V835000250,079 vehicles

Problem
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Risk
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Fix
Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2023 Ram 2500 Crew Cab PU/CC 4WD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk29.2%

Forward collision warning: Optional · Lane departure warning: Optional

2023 Ram 2500 Crew Cab PU/CC RWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk19.8%

Forward collision warning: Optional · Lane departure warning: Optional

2023 Ram 2500 Mega Cab PU/CC 4WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk29.2%

Forward collision warning: Optional · Lane departure warning: Optional

2023 Ram 2500 Regular Cab PU/RC 4WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk29.2%

Forward collision warning: Optional · Lane departure warning: Optional

2023 Ram 2500 Regular Cab PU/RC RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk19.8%

Forward collision warning: Optional · Lane departure warning: Optional

2023 Ram 2500 NHTSA side crash test
NHTSA side barrier crash test
2023 Ram 2500 NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Engine11000—
Electrical system10010—
Exterior lighting9000—
Power train6000—
Air bags5200—
Steering5000—
Unknown or other4100—
Service brakes3100—
Visibility/wiper3000—
StructureBody2000—
Service brakes, hydraulic2000—
Wheels2000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.