2020 Ram ProMaster 2500 recalls & problems
The 2020 Ram ProMaster 2500 has no safety recalls on file with NHTSA, and 3 owner complaints. The most-reported problem area is power train (2 complaints).
Recalls0safety recalls
Complaints3filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
No safety recalls have been filed for the 2020 Ram ProMaster 2500.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Power train | 2 | — |
| Structure Body | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Nov 25, 2024 · 125,000 milesPower train
The contact owns a 2020 Ram ProMaster 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the accelerator pedal was depressed and failed to respond. The check engine warning light was illuminated. The contact depressed the accelerator to the floorboard and the vehicle failed to respond; and the vehicle lost automotive power. The vehicle was taken to the dealer where the contact purchased the vehicle and was informed that the vehicle was under recall. The dealer repaired the vehicle under recall. On a separate occasion, the contact attempted to… - Oct 30, 2023Power train
The contact owns a 2020 Ram Promaster 2500. The contact stated while reversing at approximately 5 MPH, the contact felt vibration in the steering wheel. The contact depressed the brake pedal and attempted to shift into park(P). The contact was unable to shift the vehicle into park (P). The contact turned off and restarted the vehicle but was not able shift into drive (D). The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic. The mechanic determined that the transmission clutches and several gears had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact stated… - Sep 29, 2023Structure › Body
Driver side door patch failed. Can not keep door closed.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.