*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
Hello, My name is [XXX] and I have a Subaru BRZ 2013 which harbors a valve spring recall (NHTSA Campaign ID 18V-772, Subaru Recall WTY-84). In seeking help to repair this, I had a customer experience that can be viewed as neglectful, deceitful and malicious in nature. Dealership Recall Refusals I called into two different dealerships to get this recall taken care of under the policies and procedures set forth by the NHTSA and at Subaruâs direction (notice). One dealership, Lancaster County Motors Subaru of Lancaster, immediately declined the recall and Subaru Advocacy suggested I take it elsewhere, violating several safety mandates and franchise agreements set forth by Subaru. Steve Moyer…
Jul 6, 2026Engine and engine cooling
The contact owns a 2013 Subaru BRZ. The contact stated while driving approximately 30 MPH, the vehicle stalled. The contact stated that several unknown warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed with maintenance failure. The contact discovered NHTSA Campaign Number: 18V772000 (Engine and Engine Cooling) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 58,498.
Mar 25, 2024 · 58,498 milesService brakes
From the very first day I had these brakes pads installed they performed terribly. At low speeds, under 25mph, they would shriek and slightly shake the vehicle; far worse response at higher speeds. I read somewhere online that the remedy for this problem was to "wed" the pads to the existing rotors. So, I performed that as best as I could in a safe and sound manner which resulted in a continuation of the same sounds and violent pitching during braking. I continued to use them for about 4K miles until one day I approached a red stop light and stood on the brakes to make my vehicle stop and it barely responded in time to not cause an accident. I took my car to a dealership mechanic to review…
Oct 8, 2023Engine
We took the car into the dealership due to an engine light being on and the recall was something they informed us about and we decided to take care of it all at the same time. We have never recieved safety recall information from Subaru. My Son owned the car prior to us and purchased from Subaru dealership. After several weeks of the car being at the dealership and a very large bill we picked up the car and drove 14 miles and the engine light went on again. We returned the car to dealership and they had it another week at least and we picked it up again with no further engine light coming back on. The engine light never turned back on even when the car stalled out and heard a banging sound.…
Jul 29, 2022Engine
Took my 2013 BRZ Limited in for the Valve Spring recall. After work completed I was unable to get my car home before I had severe knocking, CEL, and power failure. Car was at dealership for over a month. After I got it back it's been driven 10k miles and has a rod bearing failure and all the same symptoms - power loss, grinding/knocking, and dash lights lit up.
Jan 6, 2022EngineFire
BLOWN SHORT BLOCK / CRACKED CYLINDER HEAD, BROKEN CONNECTING ROD, $7000+ ESTIMATES FOR ENGINE REBUILD. MY BRZ STALLED WHILE TRAVELING ON THE FREEWAY.
Aug 3, 2021Engine
The contact owns a 2013 Subaru BRZ. The contact stated while driving 70 mph, he heard an abnormal sound coming from the engine. The vehicle loss motive power and stalled. There was no warning light illuminated. The vehicle was not drivable. The vehicle was towed to the residence. The vehicle was then taken to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 18V772000 (Engine and Engine Cooling) however, the Vin was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 81,000.
May 31, 2021 · 81,000 milesEngine
I HAD MY BRZ RECALL REPAIR IN THE SPRING OF 2019. IT TOOK ABOUT 3 WEEKS FOR THE SUBARU DEALER TO FIX THE SPRING VALVE. WHEN I RECEIVED IT BACK, MY ENGINE FELT A LITTLE ROUGH AND HAD A HIGH IDLE AND MADE SOME NOISE. DUE TO THE PANDEMIC I HAVE NOT DRIVEN MUCH SINCE THE REPAIR, SO I DIDN'T NOTICE TOO MUCH OF AN ISSUE, BUT WAS PLANNING TO GO BACK TO THE DEALER WHEN COVID WAS LESS OF A RISK. TODAY, I DROVE MY CAR MAYBE 500 MILES SINCE THE REPAIR, AND AS I ACCELERATED ON TO THE HIGHWAY MY CAR STARTED REVVING REALLY HIGH, CHECK ENGINE LINE FLASHED ON AND THE CAR LOSE POWER AND STOPPED. IF I PRESSED ON THE GAS, IT STARTED TO DECLINE IN SPEED AND ULTIMATELY STOPPED. I MADE MY WAY TO THE RIGHT LANE,…
Jan 17, 2021 · 21,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.