*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakesCrash
I started the car up in a parking spot located in [XXX]. When I shifted it into drive, it immediately took off, and when I repeatedly hit the brake, it wouldn't stop. It hit a parked car about a car and a half length in front of me, which hit another parked car in front of it; both were damaged. The front of my car was severely damaged, and the engine shut down. I was able to start it up and move it back to its original parking spot and shut it down. A police report was filed by a [XXX] police officer at the scene of the accident, Incident number: XXX It has been towed to V&J Auto Body in [XXX], tel: [XXX]. I understand there have been incidents of SUAs(Sudden Unexpected Accelerations) with…
Sep 30, 2026Power train
The contact owns a 2015 Subaru XV Crosstrek. The contact stated that while driving 72 MPH, the vehicle stalled and bucked, with a grinding sound coming from the vehicle. There was no warning light illuminated. The vehicle was pulled over to the side of the road. Additionally, there was a burning odor coming from the vehicle, and there was fluid leaking from the front of the vehicle. The vehicle failed to restart. The vehicle was towed to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The contact was informed that the transmission could be replaced with a rebuilt transmission with approximately 50,000 miles or…
Aug 26, 2026 · 59,900 milesPower train
I am filing a complaint regarding a major CVT transmission failure in my 2015 Subaru Crosstrek at approximately 117,318 miles. Prior to failure, there were no warning lights, dashboard messages, or significant indications of impending transmission failure. The only noticeable symptom was a slight whistling noise coming from the vehicle shortly before the transmission issue became severe. The sudden nature of the failure created a safety concern because the vehicleâs ability to accelerate and respond reliably while driving was compromised without meaningful warning. A sudden loss of reliable transmission function creates potential risk when merging, accelerating, or operating in traffic.…
May 11, 2026Engine
While driving at normal operating speed, the vehicle experienced a sudden and complete loss of engine power with no prior warning. There were no dashboard alerts, warning lights, or check engine indicators before the failure occurred. The vehicle became immediately unsafe to operate and had to be pulled over in a main highway center lane divide. After inspection by a licensed mechanic, it was determined that the engine suffered catastrophic internal failure due to oil and engine coolant mixing. This resulted in complete engine failure and rendered the vehicle inoperable. The vehicle has been properly maintained with all routine oil changes and inspections completed on schedule. There was no…
Dec 16, 2025Suspension
UNKNOWN exact cause. Rear end of vehicle suddenly appears lower than normal. Suspension seems to be issue. Feels as though vehicle lost suspension in rear with no obvious outward cause. Awaiting inspection at dealership. Does not seem safe to drive in current condition with unknown cause of issue at this time. having vehicle towed to dealership for further diagnostics today.
Nov 8, 2025Structure › Body
Sunroof exploded for no reason Comments:âMy son was driving on freeway in Durham North Carolina last night, our 2015 Subaru Crosstrek XV Touringâs sunroof just exploded for no reason at [XXX] in [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 7, 2025Electrical system
Pressing the horn button on the steering wheel does not sound the horn. However, pushing the âlockâ or âpanicâ button on the key fob still makes the horn beep. So the horn itself works, but pressing on the steering wheel does absolutely nothing. Other buttons on the steering column still work (cruise control, radio controls, etc). Only pressing the horn button doesnât work thus making me unable to alert other drivers of my presence if they are drifting toward me. This has not been evaluated by a mechanic or dealer yet as I do not have the money to do so. However, a simple search on Reddit will show you that many others are experiencing this with their Subaru Crosstreks. There were…
Mar 5, 2025Engine
Oil leaking into coolant system. Car has been through several repairs but the problem continues even after multiple repairs of possible source of leakage. Potential hazard or car catching on fire with leaking oil fluid.
May 16, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
