2024 Tesla Model X recalls & problems

Recent owner complaints

• Oct 14, 2026Electrical system
  Since a 2026 over-the-air software update, every time I disengage Tesla Full Self-Driving (Supervised) while driving, on any road and at any speed, the center touchscreen shows a large pop-up titled "Why did you intervene?" with four buttons (Navigation, Parking, Critical, Other) and a voice-message option. It covers about a third of the display, including navigation, media controls and, during parking, the camera view. It does not clear on its own while driving; it stays until the driver taps an option or shifts into Park. Photos attached. Disengagements happen at the most demanding moments: correcting the system, avoiding a hazard, merging or parking. This prompt draws the driver's eyes…
• Aug 19, 2026Unknown or other
  On XXX, at approximately 3:30 PM while using FSD (Supervised) on software 2026.21.6, my Tesla Model X came to a sudden complete stop in the middle of a busy four-lane intersection. I had to intervene. The FSD feedback prompt appeared; I selected Critical. Approximately one mile later, while programming a destination, FSD pulled over unsafely on a busy multi-lane road with barely enough room for 50 mph traffic. I intervened again and selected Critical on the prompt. Neither event appears in the Dashcam Viewer (only Sentry parking clips visible). These continue a pattern. Previously, while driving from [XXX] to [XXX], the car jumped across freeway lanes unsafely. I reported it via the Tesla…
• Jul 29, 2026Electrical system
  On 7/29/2026, 2:45 PM PST, I tapped the in-car myQ interface to send an "Open" command. Due to network latency/ connection drops in the Tesla infotainment system, there was a significant delay before the open command executed. After it finally opened, I proceeded to back out in Reverse. However, due to buffering/retry logic during the network reconnect, the system unexpectedly transmitted a follow-up "Close" command without any driver input. Because this automated ghost command executed while the vehicle was actively backing out, the overhead garage door unexpectedly began closing, striking the car and shattering the left Falcon Wing door glass. Safety Concern: The infotainment software…
• Dec 3, 2024Service brakes
  On XXX at approximately 465 miles, multiple critical safety systems simultaneously failed on my 2024 Tesla Model X (VIN: [XXX]). Dashboard warnings indicated that ABS, stability control, traction control, steering assist, and automatic emergency braking were all simultaneously disabled. The vehicle was taken to Tesla Service immediately. Tesla diagnosed the issue as a faulty wheel speed sensor and performed a replacement (RO# XXX). This simultaneous disabling of five critical safety systems on a vehicle with only 465 miles is a serious safety defect. Additionally, on XXX at approximately 21,180 miles, a passenger airbag warning light illuminated requiring service. This was resolved and…
• Feb 28, 2026Structure › Body
  Both Garnish - Fender - Front - LH Right side and Left side come loose when driving in rain. The force of wheels pushing rain water on the fender garnish causes both the left and right fender garnish 4 push clips to come loose. When this fender garnish breaks and flies off it could hit a pedestrian, another car on the road or the car it is installed on causing an accident
• May 7, 2026Structure › Body
  COMPONENT: Rear right falcon-wing door electronic control system. Door becomes stuck in a partially closed position and cannot be opened from inside or outside. Vehicle and component are available for inspection. SAFETY RISK: Falcon-wing doors have NO exterior mechanical release accessible to occupants when the electronic system fails. An occupant of the rear right seat can be trapped inside the vehicle. This creates a foreseeable risk of serious injury or death in any emergency requiring rapid egress: collision, fire (including thermal-runaway events documented across the lithium-ion EV fleet), submersion, or smoke inhalation. The risk is especially severe for child passengers using this…
• May 4, 2026Unknown or other
  I would like to report a potential safety issue regarding Tesla Full Self-Driving (FSD), specifically version 14.3.2. Following any driver intervention (such as braking or steering override), the system presents a prompt asking “Why did you intervene?” with selectable options (e.g., Navigation, Discomfort, Preference, Critical) or voice input. In my experience, this prompt does not automatically dismiss and requires manual interaction with the touchscreen to clear. This design creates a safety concern because: - It introduces a mandatory driver interaction immediately after a disengagement event. - It diverts driver attention away from the road during a potentially critical moment. - It…
• May 1, 2026Forward collision avoidance › Adaptive cruise control
  once full self-driving is disengaged a pop-up menu shows up at the main part of the screen requesting a feedback why full self-driving was disengaged you cannot dismiss the questionnaire easily without being distracted during the driving extremely dangerous The only way to dismiss the compulsory questionnaire is to make a selection of 1 option or double click on a microphone button on the steering wheel extremely distractive and requires not to look at the road just at the moment you disengage full self-driving there is no option to dismiss it Tesla is forcing you to answer it

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

• EA26002 · opened Mar 18, 2026 · openFSD Collisions in Reduced Roadway Visibility Conditions
  The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and capabilities of the updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an advanced driver assistance system (ADAS) that relies exclusively on vision-based cameras and the related FSD software to detect and respond to the roadway ahead, projecting a path forward based on…
• PE25012 · opened Oct 7, 2025 · openTraffic safety violations while Full Self Driving ("FSD") is engaged
  The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects of the driving task, requiring a driver to supervise and intervene as necessary. The driver remains fully responsible at all times for driving the vehicle, including complying with applicable traffic laws. ODI’s investigation will therefore focus, in particular, on whether certain driving…
• AQ25002 · opened Aug 20, 2025 · openCompliance with Standing General Order 2021-01 Reporting Requirements
  The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were submitted, Tesla submitted them in one of two ways. Many of the reports were submitted as part of a single batch, while others were submitted on a rolling basis. Preliminary engagement between ODI and Tesla on the issue indicates that the timing of the reports was due to an issue with Tesla’s data collection, which, according to Tesla, has now been fixed. NHTSA is opening this Audit…
• PE24033 · opened Jan 6, 2025 · closed Apr 3, 2026Actually Smart Summon sessions resulting in low-speed impacts.
  On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property. ODI analyzed complaint data provided by Tesla as well as complaints submitted to ODI from consumers to identify Summon incidents resulting in crashes. ODI's analysis indicates that almost all Summon reported crashes involved minor property damage claims with no reported incidents involving a vulnerable road user, injury, fatality, or major property damage as indicated by an air bag deployment or vehicle tow away. Out of millions of Summon sessions, a fraction of 1% resulted in an incident.…
• PE24031 · opened Oct 17, 2024 · closed Mar 18, 2026FSD Collisions in Reduced Roadway Visibility Conditions
  On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility conditions that are similar in nature to the four SGO-reported crashes identified in the opening document, and if so, the contributing circumstances for each of those crashes; and any updates or modifications by Tesla to the FSD system that may affect the performance of FSD in degraded roadway visibility conditions, including the timing, purpose, and capabilities of any such updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an advanced driver assistance system (ADAS) that…
• RQ24009 · opened Apr 25, 2024 · openRecall 23V838 Remedy Effectiveness
  The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Tesla’s Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the safety defect, Tesla’s Defect Information Report (DIR) explained that “the prominence and scope of the system’s controls may be insufficient to prevent driver misuse,” and Tesla committed to the deployment of a multipart remedy aimed at improving system and engagement controls and reducing mode confusion. EA22002 (upgraded from PE21020) was opened to investigate whether Tesla’s Autopilot…