2025 Tesla Model X recalls & problems

Recent owner complaints

• Sep 27, 2026Unknown or other
  On [XXX], at approximately [XXX] p.m., my 2025 Tesla Model X, with Full Self-Driving (Supervised) engaged, backed into a protection pole while parking at a Supercharger station in Milpitas, CA. The system did not stop or warn before impact. Damage to the right rear quarter panel and rear bumper; no injuries. A report has also been filed with Tesla through the Tesla app. The vehicle's dashcam recording of the incident was overwritten before it could be retrieved; photographs of the damage are available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
• Aug 21, 2026Steering
  The Full-Self Drive of my Tesla failed to follow the programmed navigation directions I set to take me home in one direction, but instead the vehicle took a completely different path on its own. When the vehicle was programmed to turn right towards my home, the car quickly jerked back into traffic and I was forced to take control before accidentally hitting another vehicle The vehicle continued to go into another direction and did the same thing several times later. I put my home address in the navigation to go home, but as soon as my Tesla was about to turn right into my subdivision it quickly pulled and jerked me left back into traffic and took me completely into another direction several…
• Jul 2, 2026Unknown or other
  While operating a 2025 Tesla Model X on Full Self-Driving (FSD Supervised), the vehicle engaged in leader-car following behavior and trailed a slow-moving vehicle onto an active railroad crossing. FSD failed to ensure the exit path was clear, causing the vehicle to suddenly decelerate from 12 mph to 0 mph, stranding the car directly on the tracks just as the crossing's active warning lights and gates triggered. When attempting to take immediate manual control to clear the tracks, the vehicle suffered a severe drivetrain control lockout. The vehicle remained unresponsive and stuck at 0 mph for approximately 3 seconds despite driver intervention to shift into reverse and accelerate. After the…
• Sep 20, 2025Structure › Body
  Sept 20, 2025. 2025 Model X door alarmed for being open when it was actually closed. Door would only open intermittently. Your in car and cannot escape through drivers door. It was locked shut and thought it was open. Parked car requested Tesla service. Mobile unit came out replaced electric opener. Door continued to lock driver in and out of car randomly for the month of October 2025. We parked car and scheduled appointments with Tesla multiple times. They were not concerned this was a safety issue. They reschedule our appointments multiple times. At the end of October after several service appointments and multiple parts replaced the door started working. Their final comments we "THEY…
• Jan 1, 2026Electrical system
  The contact owns a 2025 Tesla Model X. The contact stated that after the latest update was pushed out, the speed regulation on the vehicle failed to function as intended. The contact stated that the speed regulation was set to "Standard Mode" and the vehicle accelerated to 70 MPH in a 55 MPH Zone. The contact stated that was not the mode selected. In addition, when the contact set the speed regulator to "Crawl Mode," the vehicle drove 10-15 MPH below the speed limit. No warning light was illuminated. The contact was unable to control the speed of the vehicle. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure…
• Oct 29, 2025Service brakes
  I am writing to report and formally document a very serious and distressing safety incident involving my Tesla Model X that occurred for a second time, on [XXX]. While driving routinely into the parking garage at my workplace, my vehicle suddenly and violently stopped without warning. There were no obstacles, vehicles, or pedestrians in front of me. The abrupt stop caused my body and head to jolt forward with force, resulting in whiplash. I am still feeling dizzy, dazed, and disoriented, and I believe I may need to consult a neurologist as I have a headache from the whiplash. This is not the first time this has occurred. A similar but less severe incident happened previously while I was…
• Nov 1, 2025 · crashForward collision avoidance › Adaptive cruise control
  My Tesla Model X was in Autopilot mode (v13.2.9) at the time of the incident. The vehicle’s advanced driver-assistance system was actively controlling steering and speed, while I remained attentive with my hands on the wheel I was closely monitoring the car’s operation but was not manually steering, braking, or accelerating during Autopilot engagement The vehicle collided with stationary flexible delineator posts. The impact occurred at 55MPH. The flexible delineator posts were the only object struck. No other vehicles were involved in the accident, and no persons were injured.No passengers or bystanders affected. The collision with the flexible delineator posts caused damage to my…
• Mar 4, 2025Seat belts
  I own a Tesla Model X 6-seater. The second-row seatbelt repeatedly becomes twisted and fails to retract or lay flat after only a few days of normal use. I have brought the vehicle to the Tesla Service Center in Austin, TX (2323 Ridgepoint Dr) multiple times — five separate repair visits so far — for the same issue. Each time, the technicians temporarily correct the twist or adjust the belt path, but the issue returns within days. I have attached screenshots of all five repair records, including Tesla’s technician notes describing the repeated attempts to resolve the problem. The problem appears to be caused by misalignment of the seatbelt retractor or seat design, not by user misuse.…

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

• EA26002 · opened Mar 18, 2026 · openFSD Collisions in Reduced Roadway Visibility Conditions
  The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and capabilities of the updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an advanced driver assistance system (ADAS) that relies exclusively on vision-based cameras and the related FSD software to detect and respond to the roadway ahead, projecting a path forward based on…
• PE25012 · opened Oct 7, 2025 · openTraffic safety violations while Full Self Driving ("FSD") is engaged
  The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects of the driving task, requiring a driver to supervise and intervene as necessary. The driver remains fully responsible at all times for driving the vehicle, including complying with applicable traffic laws. ODI’s investigation will therefore focus, in particular, on whether certain driving…
• AQ25002 · opened Aug 20, 2025 · openCompliance with Standing General Order 2021-01 Reporting Requirements
  The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were submitted, Tesla submitted them in one of two ways. Many of the reports were submitted as part of a single batch, while others were submitted on a rolling basis. Preliminary engagement between ODI and Tesla on the issue indicates that the timing of the reports was due to an issue with Tesla’s data collection, which, according to Tesla, has now been fixed. NHTSA is opening this Audit…
• PE24033 · opened Jan 6, 2025 · closed Apr 3, 2026Actually Smart Summon sessions resulting in low-speed impacts.
  On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property. ODI analyzed complaint data provided by Tesla as well as complaints submitted to ODI from consumers to identify Summon incidents resulting in crashes. ODI's analysis indicates that almost all Summon reported crashes involved minor property damage claims with no reported incidents involving a vulnerable road user, injury, fatality, or major property damage as indicated by an air bag deployment or vehicle tow away. Out of millions of Summon sessions, a fraction of 1% resulted in an incident.…