CarRecordBook

Model year record

2020 Tesla Model Y recalls & problems

The 2020 Tesla Model Y has 24 safety recalls and 283 owner complaints on file with NHTSA. The most-reported problem area is forward collision avoidance (140 complaints).

Recalls24safety recalls
Complaints283filed by owners
Crashes · fires48 · 0reported in complaints
NHTSA overall5 ★crash-test stars
2020 Tesla Model Y in an NHTSA crash test
NHTSA crash test

Safety recalls

Exterior lightingAug 4, 2026

Headlights

Recall 26V50700020,349 vehiclesopened after NHTSA action (OVSC)

Problem
Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.
Fix
Tesla Service will replace the headlights, free of charge. Interim owner notification letters explaining the safety risk were be mailed October 3, 2026. Another notice will be sent once the repair becomes available. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
Back over preventionMay 4, 2026

Software

Recall 26V283000218,868 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
TiresDec 17, 2024

Pressure monitoring and regulating systems

Recall 24V935000696,281 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Risk
Driving with improperly inflated tires increases the risk of a crash.
Fix
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Electrical systemJul 24, 2024

Software

Recall 24V5540001,849,638 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Risk
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

Components: Electrical system › Software; Latches/locks/linkages › Hood › Latch

Seat beltsMay 28, 2024

Front › Warning light/devices

Recall 24V376000125,233 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Fix
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Forward collision avoidanceFeb 27, 2024

Warnings › External/pedestrian alert

Recall 24V1530006,557 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Fix
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

Components: Forward collision avoidance › Warnings › External/pedestrian alert; Electrical system › Software

Electrical systemJan 30, 2024

Instrument cluster/panel

Recall 24V0510002,193,869 vehiclesopened after NHTSA action (OVSC)

Problem
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Fix
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Electrical systemDec 12, 2023

Adas › Driver monitoring › Software

Recall 23V8380002,031,220 vehiclesopened after NHTSA action (ODI)

Problem
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Fix
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
SteeringFeb 15, 2023

Automated/adaptive steering

Recall 23V085000362,758 vehiclesopened after NHTSA action (ODI)

Problem
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Risk
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Fix
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Exterior lightingNov 15, 2022

Tail lights

Recall 22V844000321,628 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Risk
A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
Fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
VisibilitySep 19, 2022

Power window devices and controls

Recall 22V7020001,096,762 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Risk
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Fix
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Forward collision avoidanceApr 12, 2022

Warnings › External/pedestrian alert

Recall 22V235000594,894 vehiclesopened after NHTSA action (OVSC)

Problem
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Fix
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

Components: Forward collision avoidance › Warnings › External/pedestrian alert; Electrical system › Software

Forward collision avoidanceFeb 4, 2022

Warnings › External/pedestrian alert

Recall 22V063000578,607 vehiclesopened after NHTSA action (OVSC)

Problem
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Fix
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

Components: Forward collision avoidance › Warnings › External/pedestrian alert; Electrical system › Software

Electrical systemFeb 2, 2022

Software

Recall 22V05000026,681 vehiclesopened after NHTSA action (OVSC)

Problem
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Risk
Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
Fix
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.

Components: Electrical system › Software; Visibility › Defroster/defogger/hvac system › Air handler/chamber, ducts, and valves

Seat beltsFeb 1, 2022

Front

Recall 22V045000817,143 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Fix
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

Components: Seat belts › Front; Electrical system › Software

SteeringJan 27, 2022

Automated/adaptive steering

Recall 22V03700053,822 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Risk
Failing to stop at a stop sign can increase the risk of a crash.
Fix
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
SuspensionNov 21, 2021

Suspension

Recall 21V912000826 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Risk
Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.
Fix
Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.
Forward collision avoidanceOct 29, 2021

Sensing system › Camera

Recall 21V84600011,728 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Risk
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Fix
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

Components: Forward collision avoidance › Sensing system › Camera; Forward collision avoidance › Software; Forward collision avoidance › Automatic emergency braking; Forward collision avoidance › Warnings

SuspensionOct 25, 2021

Critical fasteners

Recall 21V8350002,791 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Risk
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Fix
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

Components: Suspension › Critical fasteners; Suspension › Front

Seat beltsMay 25, 2021

Critical fasteners

Recall 21V3880002,166 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Risk
Improperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.
Fix
Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-002.

Components: Seat belts › Critical fasteners; Seat belts › Rear/other › Retractor

Service brakes, hydraulicMay 25, 2021

Critical fasteners

Recall 21V3870005,974 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Risk
Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
Fix
Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.

Components: Service brakes, hydraulic › Critical fasteners; Service brakes, hydraulic › Foundation components › Disc › Caliper

Seat beltsMay 25, 2021

Critical fasteners

Recall 21V3890005,530 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Risk
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Fix
Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.

Components: Seat belts › Critical fasteners; Seat belts

SuspensionNov 17, 2020

Front › Control arm

Recall 20V709000401 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.
Risk
A detached upper control arm can cause the wheels to lean in or out, decreasing the driver's ability to steer and increasing the risk of a crash.
Fix
Tesla will notify owners, and dealers will inspect, and as necessary, tighten the bolts, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-31-012.
Exterior lightingSep 30, 2020

Brake lights

Recall 20V6090002,567 vehicles

Problem
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Trailer brake lights that fail to illuminate during braking increase the risk of a crash.
Fix
Tesla will notify owners, and has released the firmware update over-the-air (OTA) to vehicles as of September 23, 2020. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-00-002.

Components: Exterior lighting › Brake lights; Exterior lighting

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2020 Tesla Model Y SUV AWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk7.9%

Forward collision warning: Standard · Lane departure warning: Standard

2020 Tesla Model Y NHTSA side crash test
NHTSA side barrier crash test
2020 Tesla Model Y NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Range & efficiency

Model Y Performance AWD EV

315mi range
Efficiency28 kWh/100 mi
MPGe city / hwy / comb129 / 112 / 121
Charge time (240 V)10 h

Automatic (A1) · All-Wheel Drive · about $650/year to charge

Model Y Long Range AWD EV

316mi range
Efficiency27.9 kWh/100 mi
MPGe city / hwy / comb127 / 114 / 121
Charge time (240 V)10 h

Automatic (A1) · All-Wheel Drive · about $650/year to charge

Model Y Performance AWD (21in Wheels) EV

291mi range
Efficiency30.4 kWh/100 mi
MPGe city / hwy / comb116 / 106 / 111
Charge time (240 V)10 h

Automatic (A1) · All-Wheel Drive · about $700/year to charge

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Forward collision avoidanceAdaptive cruise control; Automatic emergency braking14019093,500 mi
Unknown or other5711033,000 mi
Lane departureAssist; Warning384014,600 mi
Service brakes377073,000 mi
Vehicle speed controlAccelerator pedal371306900 mi
SuspensionFront › Control arm324011,500 mi
Electrical systemAdas; Instrument panel › Speedometer/odometer2830123,900 mi
SteeringAutomated/adaptive steering265021,000 mi
Air bagsSensor › Occupant classification › Front passenger1890830,000 mi
Visibility/wiper16200—
StructureBody; Interior panels › Door14602990 mi
Wheels12602—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations