2014 Toyota Avalon Hybrid recalls & problems

Safety recalls

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

• Unknown or other

  DRIVING ON I-10 IN THE METARIE, LA AREA AT SPEED LIMIT, WE HEARD A LOUD BANG, THEN WIND COMING INTO THE CAR. NO OTHER VEHICLES AROUND US, WE PULLED TO THE SIDE OF THE ROAD AND NOTICED THAT THE SUNROOF HAD EXPLODED. SOUNDED LIKE A BOMB WENT OFF WHEN IT HAPPENED. WE RETURNED TO OUR HOTEL AND TAPED THE GLASS TO PREVENT FURTHER GLASS FRACTURE AND SPRAY TO OTHER VEHICLES ON THE ROAD.

  Jul 2, 2018 · 26,000 miles
• Unknown or other

  AUTO SUDDENLY BRAKED TO A STOP FOR NO APPARENT REASON. AUTO HAD BEEN REPAIRED FOR THE RECALL, 15V728000, FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING. HAS OCCURRED TWICE IN THE LAST MONTH. HAVE SINCE DEACTIVITED THE PRE-COLLISION SYSTEM. BOTH OCCURRENCES HAPPENED WHILE ON CRUISE CONTROL, TRAVELING AT 55 MPH IN ONE CASE AND 60 MPH IN THE OTHER. BOTH WERE ON STRAIGHT, LEVEL HIGHWAYS WITH NO OBVIOUS CAUSE. THE 55 MPH CASE WAS WHILE CRUISE WAS SET AT 60 MPH BUT CRUISE CONTROL WAS CONTROLLING AT THE LOWER SPEED TO CONTROL THE DISTANCE FROM THE CAR AHEAD OF ME. THE CAR AHEAD DID NOT BRAKE OR SLOW DOWN. THERE WAS NO COLLISION IN EITHER CASE. MY DIAGNOSIS IS THAT THE REPAIR FOR THE ABOVE…

  Feb 10, 2017 · 36,000 miles
• Power train

  WHILE THE VEHICLE IS COASTING AT A STEADY SPEED ON A STRAIGHT ROAD (~30-40 MPH), A SLIGHT ROARING NOISE CAN BE HEARD FROM THE ENGINE BAY WHILE SITTING IN THE PASSENGER COMPARTMENT. THE DEALER, NORTHSIDE TOYOTA OF CHICAGO, INSPECTED THIS VEHICLE ON FRIDAY, NOVEMBER 4, 2016, AND DETERMINED THAT THE TRANSMISSION IS FAILING AND WILL NEED TO BE COMPLETELY REPLACED. HOWEVER, THEY CLAIM THAT, DUE TO A "COLLISION IMPACT" (A VEHICLE WHICH SCRAPED THE PASSENGER SIDE OF THE FRONT BUMPER AND WHICH MIRACULOUSLY DID NOT IMPACT EITHER THE ENGINE OR THE BODY FRAME), A LEAK HAS BEEN CAUSED FROM A "CLIP" THAT IS "MISSING," AND BASED ON THESE GROUNDS, THE DEALER IS REFUSING TO REPAIR THE TRANSMISSION.…

  Nov 4, 2016 · 16,000 miles
• Electrical system

  TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT STATED THAT THE CENTER CONSOLE, WHERE THE CUP HOLDERS WERE LOCATED, WOULD BECOME HOT WHEN THE HEAT WAS ACTIVATED AND COLD WHEN THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE OCCURRED WHEN THE VEHICLE WAS DRIVEN FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS FOR DIAGNOSTIC TESTING, BUT NO FAILURE COULD BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

  May 8, 2015
• Forward collision avoidance

  TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE DEALER WAS UNABLE TO PROVIDE THE REMEDY AND PARTS. THE SYSTEM WAS DISCONNECTED AS AN INTERIM SOLUTION MONTHS AGO. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO INDICATE A REASONABLE TIME FRAME FOR THE REMEDY AND PARTS. THE CONTACT EXPERIENCED THE SYSTEM RANDOMLY ENGAGING WHILE MAKING A TURN AND HAD TO ADJUST TO ENSURE THAT THERE WAS NO FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. PARTS DISTRIBUTION DISCONNECT.

  Jan 20, 2016 · 29,000 miles
• Wheels

  BRIDGESTONE TURANZA EL400 P215/55R17 TIRES SHOWING EXCESSIVE WEAR. MILEAGE ON CAR 30,579. THESE ARE ORIGINAL MANUFACTURERS EQUIPMENT. BECAUSE OF TREAD WIRE EXPOSURE, CAR DEEMED TO DANGEROUS TO DRIVE.

  Jun 30, 2016 · 30,579 miles
• Forward collision avoidance

  TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  Nov 3, 2015
• Unknown or other

  NHTSA RECALL 15V728 INVOLVING PRE-COLLISION SYSTEM. OVER 6 MONTHS HAVE PASSED SINCE I RECEIVED NOTICE OF THIS RECALL. TO DATE NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM OTHER THAN TELLING ME TO TURN OFF THE PRE-COLLISION SYSTEM. BOTH LEAVING IT ON OR TURNING IT OFF LESSEN THE SAFETY OF THE VEHICLE.

  Oct 1, 2015

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

• Brake Actuator Valve WearOpen

  The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.

  DP23005 · opened Nov 22, 2023
• Pedestrian alert soundsClosedLed to recall 22V063000

  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review…

  DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023
• Brake Actuator Valve WearClosed

  On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order…

  DP19004 · opened Sep 30, 2019 · closed Jan 21, 2021
• Electrical overstressClosedLed to recall 20V024

  The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal,…

  EA19001 · opened Apr 19, 2019 · closed Sep 19, 2024