*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
I am submitting this complaint to report a safety-related incident involving the moonroof glass on my 2013 Toyota Avalon. Vehicle Information: - Make: Toyota Avalon, 2013 - VIN: [XXX] - Mileage at time of incident: Approximately 120,000 miles While driving under normal road conditions, the moonroof glass on my 2013 Toyota Avalon suddenly shattered without warning and collapsed downward into the passenger compartment. There was no known impact from road debris, rocks, or any other external object. The incident startled me and created a potential safety hazard due to the sudden failure of the glass while the vehicle was in motion. Immediately after the incident, I documented the damage by…
May 10, 2026Air bagsCrash
Car into a brick wall, hit on front passenger side at 15 mph no airbag deployed.
Feb 10, 2026Air bags
he Occupant Detection System (ODS) in my 2013 Toyota Avalon has failed. The vehicle does not consistently detect an adult passenger in the front seat, and the âPassenger Airbag OFFâ light remains illuminated, even when someone is seated properly. This means the airbag will not deploy in a crash, which is a serious safety risk for my passengers. I first noticed this issue several months ago. I took the car to a local certified repair shop, where they diagnosed a failure in the ODS sensor. I then brought it to a Toyota dealership for further inspection. The dealership confirmed the issue but required extra time and labor charges just to reach the same conclusion, even though I had already…
Feb 5, 2022Visibility/wiper
1) System Failure: Back window shade. It is available for inspection at any time. 2) Safety of me and others put at risk: When the shade is down I can not see out the back window posing a significant risk to those behind me particularly pedestrians 3) Has problem been reproduced: Yes 4) Has the component been inspected: No the motor operating the shade has not been inspected 5) Warnings prior to system failure: None Description: The window shade is meant to automatically retract out of sight when the transmission is placed in reverse. It does not retract at all. It stays fully extended covering the entire back window. This problem drastically impairs my ability to see out the back window at…
Dec 1, 2024Chest clip, buckle, harness
Straps, yes The straps do not stay tight and do not keep my child restrained Yes After checking the straps on the car seat they become loose no longer restraining my child in her seat
Dec 22, 2024Unknown or other
There is a very strong musty smell. 80% of the time it's when I turn on AC. 20% just at random driving times. Whenever car has sat longer then a few hours with all windows up. When open doors is has very musty smell. I have done everything to do with cleaning vehicle. This is a hybrid I'm a lil scared when it comes to electrical fire . Do to this musty smell. That means there is some type of fluid gathering somewhere. So what does Toyota plan on doing?
Jul 7, 2023Unknown or other
I have a smell of moldy old water what is going on ? Why is water filling up in my trunk? What do my head lights bulb keep going out? WHY HAVEN'T YOU GUYS DONE ANYTHING? For real I have a darn battery in my trunk come on. I already had to purchase a battery .
Jan 1, 2020Visibility/wiper
Rear window shade stuck in 'UP' position, cannot see out the rearview mirror, especially at night. Makes for very dangerous driving.
Jul 1, 2020
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
