*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Tires
225/45R21 Bridgestone Turanza EL450, I purchased the car used in 2025 from Spartanburg Toyota. The vehicle has 22607 miles on it. I have noticed that all four tires outter thread is missing a chuck of thread while i was washing the car. I checked every tire and they all show the same issues. I took it to a tire dealer and the tech said it was normal wear because little rocks during driving cause the thread to come off. That made no sense to me as I own many cars and never seen tires do this. I am sure the inside thread is doing it also. I know Toyota is also going to give me the run round about this too as there is only 2 tire manufacturer for this size tire. My main concern is the tire…
Aug 1, 2026Electrical system
Previous recall for "driver monitor UNAVAILABLE see owners manual". The main panel in front of the driver continues to turn off SAYS DRIVER'S FACE UNAVAILABLE, SIT UP, and MORE other features of the car THAT PREVENT THE CAR FROM FUNCTIONING CORRECTLY AND FAILS TO ALLOW ME TO ENJOY MY NEW CAR. TURNS CRUISE CONTROL OFF, BEEPS NON STOP, THIS WAS A PREVIOUS RECALL THAT TOYOTA CLAIMS "THEY FIXED VIA OVER THE AIR UPDATES"! iT HAS NOT FIXED THIS PROBLEM DESPITE ASSURANCES. mileage 26400. 3 OF MY 4 CARS ARE TOYOTA AND ENGAGEMENT SHOULD BE RENAMED ALIENATION AND A WASTE OF TOYOTA OWNERS TIME. LET'S GO PLACES....RENAME, let's not fix the toyota issues and jerk the customer off with lies and failures.!
Aug 27, 2026Vehicle speed control
When vehicles comes to a stop, sometimes there is a hesitation in vehicle acceleration. Vehicle will jerk, then accelerate 3-4 seconds after pressing down throttle. Car does not provide or show error codes. There is currently a Toyota Service Bulletin for the exact same issue for the Toyota highlander (TSB-0017-24) which address the issue "Hesitation felt while accelerating at low speeds." And the fix involves a software update for the engine control unit. Since there is no official documentation for the Toyota crown platinum which shares the same engine configuration, Toyota refuses to provide a resolution. This puts vehicles occupants at risk of a crash, as if you are expecting to…
Jul 11, 2026Power train
Our 2024 Toyota Crown Platinum has been experiencing random loss of power or torque when merging into traffic from a complete stop. The vehicle will be working fine; then, while attempting to accelerate from a complete stop, there is no torque or ability to accelerate up to posted speed. Not sure if it is an engine or transmission issueâ¦but it represents a significant safety concern when it happens if pulling out from a stop to merge into oncoming traffic. The driver of the vehicle judges if it is safe to make a right turn on red (for example) and when the car does not perform as expected and there is a loss of torque or acceleration, this creates an opportunity for other drivers to rear…
Jun 14, 2026Structure › Body › Hood
Hood prop rod comes loose from hood when tying to lift hood slightly so I can close it.
Jun 6, 2026Electrical system
2024 Crown Hybrid system keeps popping up on dash saying warm lamp came on twice: third time Warning lamp turned. Vehicle has been serviced twice at same dealer and then taken to another for same problem. The problem has not been resolved. Dealership indicates cannot duplicate problem. I have even shown the dealership from photo and not able to resolve.
May 15, 2026Unknown or other
The main instrument panel on numerous occasions remains locked on âExperience Drive Connectâ, usually when starting the vehicles, but occasionally when the vehicle is being driven. Sometimes when we can turn off the car and restart, the screen will begin normal functions. Yesterday the screen remained locked after 5 shut-downs and we had to drive with a locked screen. This causes the loss of some critical functions. The fact that there remains no remedy places drivers at greater risk and should not be acceptable to the FTC nor affected Toyota drivers. We should not have to trade a higher end 2024 vehicle with 10K miles for another brand to remedy this issue. Additionally, the vehicle…
May 13, 2026Back over prevention › Sensing system › Camera
I was backing up the vehicle into a driveway and then again the screen went blank and no back up lights as well. This vehicle had just been back from the dealer and they had requested photos which I did immediately and back to the dealer for about the 6th time for the same issue.
Jan 28, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
