*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
1. The ABS system failed upon inspection at a dealership. Specifically the ABS accumulator and booster. 2. The ABS system put us at risk by failing prematurely, and traction control and ABS functions seemingly stopped working while driving on the road. 3. Yes, dealership confirmed the issue with a full diagnostic, and the part has a customer support program bulletin/TSB out for this specific issue. 4. inspected by manufacturer dealership service center. 5. Lights such as the parking brake, ABS, and (!) lit up while driving and the failure occurred at the same time.
Aug 19, 2024Suspension
Today 05/25/2024 noticed a slight camber on the right rear wheel. Jacked up the car and removed the right rear to take a closer look and realized the rear axle/subframe was splitting in half along the weld point. If I hadn't caught this today and my daughter was driving it I'm confident she or others would have been killed or severely injured since most of her driving is highway related. The part that is blowing my mind is the vehicle was at the dealership twice in the last month and no one noticed when on a lift. The car is now permanently on jack stands till it can be repaired. I'm not sure it will even hold together to get onto a tow truck. I will not attempt driving do to safety…
May 25, 2024Service brakes, hydraulic
The contact owns a 2012 Toyota Prius Plug-in Hybrid. The contact stated that while driving down a winding road, the brake warning light and brake message suddenly activated and while depressing the brake pedal, the pedal extended to the floorboard and the vehicle would not immediately stop. The vehicle was later taken to the local service center who diagnosed that the brake booster, brake master cylinder, and brake booster pump assembly were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle did not qualify for the manufacturers extended…
Oct 5, 2023 · 130,000 milesService brakesCrash2 injuries
I was driving less than 55mph on freeway on February 5, 2024 when my vehicle went into an out of control spin, Brakes did not seem to work and unable to control vehicle until hit center divider on freeway, Spun 180 degrees and kept going back with no braking until hit center divider.
Feb 5, 2024Service brakes, hydraulic
The contact owns a 2012 Toyota Prius Plug-In Hybrid. The contact stated while driving approximately 70 MPH, the stabili-trak, ABS, and a several unknown warning lights were illuminated. The contact stated there were also audible alarms being sounded. The contact depressed the brake pedal and the brake pedal failed to respond. The contact stated that she was able to coast the vehicle off the highway and shifted into park(P) and turned off the vehicle. The contact turned off and turned on the vehicle and attempted to depress the brake pedal; however, the brake pedal was abnormally firm. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the brake…
Oct 2, 2023 · 130,000 milesService brakes
2012 level 5 plug-in I was driving on the freeway with radar cruise control and the vehicle dash lit up with check pcs system ever warning light came on the brake petal was not there as normal it would go about half way down to engage very scary I took it to the dealership service said I need new brake booster installed not covered under warranty 130k miles
Sep 7, 2023Service brakes
Brakes failed while I was slowing down for a speed trap; if I had been stopping for traffic I would have been in somebody's back seat. There was already a class action lawsuit about this that Toyota settled out of court. We were supposed to receive notice about the extended warranty related to this but did not; additionally the dealership lied to us on two different occasions about our brakes being fine after they started behaving differently. If the dealership hadn't lied in both 2020, and 2022, my life wouldn't have been in jeopardy, and we wouldn't be paying thousands of dollars to fix a defective part. Why are you putting so many people's lives at risk by not forcing Toyota to issue a…
Apr 19, 2023Service brakes
The brake booster pump started pressuurizing frequently last year around 140,000 miles. Error lights and less responsive breaks this year so I called Toyota service they said bring it in. They said repair is over $3000. The mileage was just over 150000 and just over 10 year extended warranty I didn't know about for this problem coded c1391
Oct 15, 2022
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.