*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Visibility › Sun/moon roof assembly
The contact owns a 2022 Toyota Rav4 Prime. The contact stated that while driving 30 MPH, there was a popping sound coming from the vehicle and the sunroof simultaneously exploded, causing shattered glass to fall onto the closed shade cover. The contact continued driving. The dealer was notified of the failure by phone but denied helping. The failure mileage was approximately 100,300.
Oct 7, 2026 · 100,300 milesService brakesCrash
I was beginning to slowly back out of a parking space in a super market parking lot. I had not put my foot on the accelerator because my car begins to slowly inch backwards once it is put into reverse. As the car began to inch backwards, I saw a car approaching down the parking lot driveway behind me. I immediately stepped on my brake, but instead of stopping, my car began to race backwards, accelerating at a fast speed. The car never responded when I put my foot on the brake, so I was unable to stop the car. This caused me to crash into the car driving past me, and that finally stopped the car. Because I was almost perpendicular to the car I hit, and the driver was unable to get out of his…
Mar 18, 2026Electrical system
Incident Detail: In April 2026, my 2022 Toyota RAV4 Prime (VIN: [XXX] ) suffered a critical failure where the charging cable became physically locked in the vehicleâs high-voltage (HV) charging port. I transported the vehicle to Ken Garff Cheyenne (authorized Toyota dealer), where management allowed non-certified, non-technical staff to perform unauthorized physical interventions on the HV port. No manufacturer-certified technician was provided for a safe diagnostic. âSafety Hazard and Immediate Consequence: Following these unauthorized interventions, my wife (an educated automotive technician) determined the vehicle was in a hazardous state, risking thermal runaway or electrical fire.…
Apr 10, 2026Unknown or other
The mechanized power liftgateâ the rear door, the primary way to access the back of vehicleâfails to open & close as intended. A continuous beeping noise sounds due to the liftgateâs failure to fully open and close. We reported this issue to the dealer multiple times during 2025. The dealer refused to acknowledge or fix the problem.
Jan 23, 2025Visibility › Sun/moon roof assembly
The contact owns a 2022 Toyota Rav4 Prime. The contact stated that while driving approximately 50 MPH, there was a loud bang like a gunshot heard, and the sunroof shattered. The vehicle was pulled over to the side of the road, and the contact inspected the vehicle, but the contact was unable to determine the cause of the shattering of the sunroof glass. The vehicle was then taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 49,500.
Dec 5, 2025 · 49,500 milesElectrical system
The 12v battery keeps dying. The dealer has checked it multiple times and finally replaced it with a new one which has now died twice. The weather has not been freezing, car is garage, i don't leave anything on that would drain battery and I drive it several times a week. I have over 23,000 miles. It dies at worst time when I really need to go somewhere.
Mar 14, 2025Electrical system
The idling on this car has had a slight knocking sound but it goes off when engine is warm and i have never got a check engine light. i noticed recently when driving the car had a slight jerk but still no check engine light. until traveling on day it came on and i scanned the codes and replaced all applicable parts - the electrical system is pointing to a bypass hose which was changed as well as a camshaft sensor which still didi not solve the issue. i check online it found many others had this problem. My camshaft was ticking when the car was under warranty around 40k miles but now the car is not. Code p136001 'A' Camshaft Actuator bank 1:General Electrical Failure Code p136415 'C'…
Apr 14, 2025EngineCrash1 injury
I was slowly pulling (front end forward) into a parking space at a local retail store. Parking spots are perpendicular to building. There is a space about the width of a sidewalk that runs along the front of the building. As I was coming to a complete stop, the car suddenly accelerated on its own, crashed into the building and then stopped. The airbag did not deploy. The car is available for inspection. Both Toyota and Farmers Insurance have said they will pull data from the event logs. The unintended acceleration malfunction put me and others at severe risk. The storefront has a concrete and glass front which was damaged from the impact. If an employee or shopper had been in the area of…
Jul 30, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.