*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Air bags
1) Passenger airbag isnât measuring weight properly. Airbag safety message says airbag is off when seat is occupied. 2) Driverâs side seat heater is not working. The light registers that it is on, but itâs not. 3) Other I cannot describe
Nov 3, 2023Steering
I just bought this car and discovered that the steering system is actually unsafe; the vehicle makes noises and vibrates at the steering column.
May 7, 2026Service brakes
1) Brakes consistently 'softer' than normal. Sometimes require pumping the pedal to stop at all. Can be difficult to start car, brake pedal may not move at all to get starter button to light up. **Every time after sitting over night, when the car starts the pedal 'mushes' to the floor. It must be pumped to get any resistance. 2) Lack of reliable brakes poses real safety risk for everyone. I just had incident where I had difficulty stopping, nearly in accident. 3) One mechanic experienced lack of brakes when driving it, had to pump pedal to stop. 4) Multiple independent auto repair shops as well as local Toyota Dealer service have charged me thousands to repair, without success. 5) 6/27/23…
Oct 21, 2021Electrical system
While driving, the computer seemed to short out, going blank on the cars display, and all guages failed. The car kpet driving, but I lost power steering and brakes. It was difficult to control the car while getting to the side of the road. Once there, I turned the car off to see if things would reset. It would not. The car would not recognize that I had my foot on the brake to start the car. I eventually needed a tow, which was a stupid problem to have. the car was driveable, should be driveable, its the computer telling the car theres a problem when there isnt one. Once at the car shop the car started fine but failed to start again the next day. Now its not doing that behavior and the shop…
Jan 15, 2025Seats
Hello, I issue this complaint because my 2009 Venza interior started smelling like smoke. It went on for a bit thinking it may be something outside the vehicle. I then realized the smell was coming from the seat I was sitting on. I've read online about this problem and its seems this is a problem many owners of this vehicle have experienced. It seems to me this should be a safety hazard. Thank You [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 1, 2024Air bagsCrash
The contact owns a 2009 Toyota Venza. The contact stated that while driving approximately 65 MPH the vehicle suddenly hydroplaned causing the driver to loose control of the steering and the vehicle crashed into a concrete median. The contact stated that during the crash the frontend of the vehicle was damaged but no air bags deployed. No injuries were reported. Police were called to the scene but no report was taken. The vehicle was later driven home. The cause of the failure was not determined. The manufacturer was not contacted. The contact indicated that prior to the crash the maintenance light had remained illuminated. The failure mileage was 72,800.
Oct 24, 2022 · 72,800 milesAir bags
The contact owned a 2009 Toyota Venza. The contact received notification of NHTSA Campaign Number: 21V257000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
Aug 19, 2024Air bags
Water leaks and streams from along the top, driverâs side, just above the window where the felt meets and connects to the hard plastic structure labeled, âABS Curtain Airbagâ, Water, drips from the top ceiling just below the pull down mirror on the driver side. * see attached pictures I love my 2009 Venza. Please fix this problem for me. Thank you so much for any consideration given my request.
Feb 15, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.