*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
The contact owns a 2026 Volkswagen Atlas. The contact stated that the center display went black, rebooted, and then displayed that several safety features were disabled. The contact stated that several messages flashed quickly, and the Exit System Warning message was also displayed. The failure occurred intermittently. The vehicle was taken to the dealer twice, but the dealer was unable to determine the cause of the failure. The manufacturer was informed of the issue, and a case was filed. The failure mileage was approximately 3,000.
Sep 10, 2026 · 3,000 milesSeats1 injury
The contact owns a 2026 Volkswagen Atlas. The contact stated that while driving at slower speeds and making a right turn, with the child in the booster seat in the second-row middle bench seat, the seat closed unexpectedly. The contactâs daughter sustained injuries to the nose and facial bruising on the left cheek. Medical attention was not sought.
Oct 9, 2026Service brakes
I purchased my 2026 Volkswagen Atlas SEL Premium R-Line new on XXX. About one week later, it developed an abnormal braking noise/condition. The dealer kept it several days but could not duplicate the problem. I returned a second time for the same issue and was again told no problem was found. On a third visit, I brought the vehicle in while the problem was occurring. Multiple technicians, including the master technician, heard/observed the condition but could not identify the cause. The dealer replaced the brake pads and rotors, although I expressed concern that an underlying braking-system component was causing the problem. The braking noise later returned. The vehicle subsequently…
Feb 27, 2026Electrical system
I am filing a safety complaint regarding my 2026 Volkswagen Atlas SE with Technology, 2.0T engine, with approximately 5,700 miles. While driving, the vehicle suddenly began shuddering violently, lost significant engine power, displayed a flashing check-engine light and a Start/Stop system fault, and later would not restart normally. An immobilizer-related warning also appeared. The sudden loss of power occurred with very little warning and could have been extremely dangerous if it had happened while merging, crossing traffic, or driving at highway speed. I have also experienced repeated electrical/electronic problems. The backup camera has stopped working while in use. The infotainment…
Sep 4, 2026Unknown or other
The rear power liftgate opened on its own while the vehicle was being driven at speed on a public road, with no input from the driver or passenger. Luggage was ejected from the cargo area onto the roadway and could not be recovered. A passenger witnessed the incident. There were no warning lamps, messages, or prior symptoms before the failure. A police report was filed the following day (Schaumburg, IL Police Department report SCP26-A00243). The vehicle was inspected by an authorized Volkswagen dealer on 8/29/2026 (repair order 6108206); the dealer performed a diagnostic scan and test drive but could not reproduce the fault, and no diagnostic trouble codes were stored. The defect is…
Aug 23, 2026Tires
Purchased vehicle brand new 1/31/26. Went for my first tire rotation and oil change (4600 miles) on 8/24/26. Inspection found wires coming from the inside wall of tire (the interior portion of tire). Service advisor said it was not covered because itâs wear and tear. The damage is not on the tread. The damage is not on the exposed part of tire. I had to purchase a new tire and was advised by the installer that this is a manufacture defect.
Aug 24, 2026Electrical system
Telematics Control Module (TCM/OCU). After several calls to the VW app division and independent research, I discovered that the module is malfunctioning. Several emails have been sent to kjell.gruner@vw.com and customercare@vw.com neither have replied. The issue remains consistent and repeatable even after a hard reset and infotainment reboot. The red SOS light indicates the TCM has entered a critical fault state, making remote start, lock, and unlock functions unavailable.
Jun 17, 2026Engine
driving on highway XXX -vehicle check engine light came on and started flashing, car started to shake. pulled off at closest rest area, shut it off and and called roadside assistance as i did not feel safe driving it. towed to dealership/[XXX]. awaiting inspection by dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 8, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
