Model year record

2015 Volkswagen CC recalls & problems

The 2015 Volkswagen CC has 4 safety recalls and 30 owner complaints on file with NHTSA. The most-reported problem area is fuel/propulsion system (10 complaints).

Recalls4safety recalls

Complaints30filed by owners

Crashes · fires0 · 0reported in complaints

Injuries · deaths0 · 0reported in complaints

Safety recalls

Air bagsJul 17, 2019

Air bag/restraint control module

Recall 19V53500027,822 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Risk: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.

Air bagsJan 11, 2019

Frontal › Driver side › Inflator module

Recall 19V014000119,394 vehiclesopened after NHTSA action (ODI)

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

Unknown or otherMay 16, 2018

Unknown or other

Recall 18V329000252 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Fuel system, gasolineAug 16, 2017

Delivery › Fuel pump

Recall 17V509000280,915 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2015 Volkswagen CC 4 DR FWD

OverallNot Rated

Frontal crash	Not Rated
Side crash	Not Rated
Rollover	★★★★★

2015 Volkswagen CC 4 DR AWD

OverallNot Rated

Frontal crash	Not Rated
Side crash	Not Rated
Rollover	★★★★★

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

CC

25mpg combined

City / highway	22 / 31 mpg
Fuel	Premium Gasoline

2 L · 4 cyl · Automatic (AM-S6) · Front-Wheel Drive · about $3,300/year to fuel

CC

25mpg combined

City / highway	21 / 32 mpg
Fuel	Premium Gasoline

2 L · 4 cyl · Manual 6-spd · Front-Wheel Drive · about $3,300/year to fuel

CC 4motion

20mpg combined

City / highway	17 / 25 mpg
Fuel	Premium Gasoline

3.6 L · 6 cyl · Automatic (S6) · All-Wheel Drive · about $4,100/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Typical mileage*
Fuel/propulsion system	10	30,000 mi
Air bagsFrontal › Driver clockspring/spiral cassette	8	26,551 mi
Electrical system	5	—
Engine	4	26,551 mi
Exterior lightingTurn signal	3	60,000 mi
Suspension	2	—
Electronic stability control (esc)	2	—
Unknown or other	2	—
Fuel system, gasoline	2	—
Steering	2	—
Back over preventionSensing system › Camera	2	—
Wheels	1	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Service brakes
2015 Volkswagen cc I was told that the ABS module has gone bad. Some of theses vehicles are on recall, mine is not. I was also told by the dealer that there is a national backorder on this part. Iâm not sure what I can do at this point.
Nov 1, 2024
Fuel system, gasoline
The contact owns a 2015 Volkswagen CC. The contact stated while stopped at a traffic signal, the signal changed to green and the contact depressed the accelerator pedal; however, the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact stated that numerous warning lights were illuminated on the instrument panel while attempting to start the vehicle. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The mechanic informed the contact of NHTSA Campaign Number: 17V509000 (Fuel System, Gasoline). The…
Aug 6, 2024 · 105,000 miles
Engine
Started having problems with the fuel tank at around 65,000 I had an extended warranty on the vehicle and around 80,000 they replaced the entire fuel tankâ¦ recently, I started smelling gas very strongly inside my vehicle and took it to a honest mechanic who was able to find the fuel pump which is located behind the backseats he told me the pump is sweating and thereâs a puddle of gas in it and thatâs why I have the strong smear smell of gas in my vehicle. He says that itâs not even safe for me to drive the vehicle at this time and at this time, Iâm trying to buy another car because I have to keep the windows down, so I donât pass out from the smell of gas â¦ I called Appleton…
Apr 15, 2024
Back over prevention
The contact owns a 2015 Volkswagen CC. The contact stated that while operating the vehicle, the back over prevention camera failed to display an image. Additionally, the brake lights and turn signals failed to operate as needed, and the electronic trunk latch was inoperable. Upon inspection, the contact discovered that the trunk wiring harness was damaged from wire fatigue, caused by the opening, and closing of the trunk lid. The contact replaced the wiring harness. The electronic trunk latch mechanism was not replaced. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 60,000.
Nov 1, 2021 · 60,000 miles
Steering
Clock Spring Failure. Should have been included in recall (2015 CC), but told my specific vehicle isn't by VW. Caused airbags to not work and multiple other fault codes.
Jan 8, 2023
Air bags
My Cruise Control unit will not engage. And I have (6) six warning lamps showing every time I operate the car. With these lamps showing on the info system screen, the cruise control Will not engage! I asked the dealership about it. And was told that the wheel bearing unit has moved away from where it is bolted on. And now it is touching the Air Bag control module. That's why I've got six lamps showing up on the center info screen, every time I operate the car. And on another incident. I was traveling on the interstate and their was some water that had collected in a dip between hills. And when I traveled through it, the force of the water flowing into the engine department, knocked the…
Feb 10, 2023
Air bags › Frontal › Driver clockspring/spiral cassette
The clock spring on this vehicle is defective. Airbag light is on, all steering wheel buttons/controls no longer work and the horn no longer works. Online research shows this to be a known issue for this model year and beyond. Additionally, there was a recall for this exact problem for the previous model year. Further research found the following NHTSA document https://static.nhtsa.gov/odi/tsbs/2018/MC-10149942-9999.pdf as a limited warranty extension that includes this model year. However, dealer service and Volkswagen customer service have no knowledge of this limited warranty update and or that this vehicle VIN is not included. This has now made this vehicle UNSAFE to drive without…
Aug 17, 2022
Structure › Body
Interior head liner cloth fell down and separated from the roof causing visibility problems. first car I ever had that did this.
Dec 31, 2021

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.