Model year record
2019 Volkswagen e-Golf recalls & problems
The 2019 Volkswagen e-Golf has no safety recalls on file with NHTSA, and 6 owner complaints. The most-reported problem area is electrical system (2 complaints).
Safety recalls
No safety recalls have been filed for the 2019 Volkswagen e-Golf.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2019 Volkswagen e-Golf 4 DR FWD
| Frontal crash | Not Rated |
|---|---|
| Side crash | Not Rated |
| Rollover | Not Rated |
Forward collision warning: Optional · Lane departure warning: Optional
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Range & efficiency
e-Golf EV
| Efficiency | 28.4 kWh/100 mi |
|---|---|
| MPGe city / hwy / comb | 126 / 111 / 119 |
| Charge time (240 V) | 5.3 h |
Automatic (A1) · Front-Wheel Drive · about $650/year to charge
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Electrical system | 2 | — |
| Fuel/propulsion system | 1 | — |
| Unknown or other | 1 | — |
| Seat belts | 1 | — |
| Power train | 1 | — |
| Service brakes | 1 | — |
| Engine | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Electrical systemFire
High voltage component, onboard charger, failure caused an electrical fire contained inside the case. It is available for inspection. Unclear on safety concerns. Taken to dealer and a second repair shop and they were unable to identify the issue. I opened the onboard charger and found the evidence of the fire. Has not been inspected by anyone. No warning lights were present before or after the incident.
- Power train
I am the owner of a 2019 Volkswagen e-Golf with only 52,000 miles. Recently, an abnormal noise appeared coming from the gearbox during energy regenerative braking. I looked up online and found it's a common problem in Volkswagen e-Golf model. https://www.myvwegolf.com/threads/egolf-scraping-sound-when-driving-in-neutral-coasting-or-regen-braking.16708/ The issue was diagnosed as an internal failure in the motor/gearbox assembly, requiring a complete replacement of the unit. I can't imagine if the part die during driving on highway.
- Seat belts
we bought this car certified pre-owned from a dealership last spring. The drivers seatbelt seems to latch but when you pull on it you discover it is not. So it gives the illusion of being latched when it is now, which obviously is very dangerous
- Unknown or other
The charging pin actuator fails, preventing the vehicle from charging. This was confirmed by the dealer. I had brought the vehicle in multiple times before for the same symptoms.
- Fuel/propulsion system
Car would not start and gave a "Error: Electrical system. Stop!" Warning in the dash. Volkswagen tells me it needs a battery replacement.
- Electrical systemFire
THE CAR WAS LAST DRIVEN 9/16/2020 AROUND 5:30PM. IT HAD APPROXIMATELY 90 MILES LEFT AS AN ESTIMATED BATTERY CHARGE. IT WAS PARKED IN MY DRIVEWAY. ON 9/17 3:20PM OR SO I WALKED OUT OF MY HOUSE AND SMELLED SOMETHING BURNING. I OPENED THE CAR DOOR AND HEARD AN ALERT AND THE DISPLAY SAID ELECTRICAL SYSTEM ERROR. I TRIED TURNING THE CAR ON AND OFF A FEW TIMES, NOTICED A LIGHT SMELL INSIDE THE CAR. I CONTINUED TO GET THE ELECTRICAL ERROR MESSAGE. I CALLED FOR VW ROADSIDE ASSISTANCE, TOOK THE CAR SEATS OUT, AND WHILE WAITING TO BE CONNECTED TO ROADSIDE ASSISTANCE I HEARD A SMALL POP SOUND AND A LITTLE SMOKE COME FROM THE HOOD AREA. MY HUSBAND CALLED 9-1-1. WITHIN ABOUT 5 MINUTES, WE HEARD MORE…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.