*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
2nd time this week that the entire infotainment system crashed, leaving a black screen. Unable to adjust climate control or see navigation or see car settings. Very dangerous in the middle of driving.
Oct 6, 2026Electrical system
On starting the car, infotainment screen shows a blank screen. Audio still works but unable to adjust any settings due to the screen being blank. Holding power button for 15 seconds restarts the infotainment system but screen still remains blank.
Oct 4, 2026Back over prevention › Warnings
I am reporting a safety concern involving my 2025 Volkswagen ID. Buzz Pro S RWD. While reversing at approximately 3 mph out of a parking spot, the vehicle suddenly and automatically applied the brakes with extreme force even though there was no obstacle behind the vehicle and no apparent reason for emergency braking. The stop was so abrupt that it felt as though the vehicle had struck a solid object and caused the occupants to experience whiplash-like movement. The braking appears to have been caused by the vehicle's Maneuver Braking/parking collision-avoidance system. This was not simply a warning or normal parking-assistance intervention; the vehicle unexpectedly brought itself to a…
Sep 1, 2026Vehicle speed controlCrash
The contact owns a 2025 Volkswagen ID. Buzz. The contact stated that while driving and stopping at a stoplight for approximately 20 seconds, the vehicle unintendedly accelerated and crashed into a 2022 Jeep Wrangler. The vehicle crashed into the other vehicle approximately three times, causing the other vehicle to crash into another vehicle. The brake pedal was depressed but failed to respond as intended. The vehicle was turned off and later restarted and driven to the residence. The manufacturer, Volkswagen Group of America, was contacted by phone. The contact attempted to obtain the data from the EDR. The failure mileage was approximately 6,600.
Sep 3, 2026 · 6,600 milesUnknown or other
Twice now, my center touch screen display has failed to operate upon startup. Restarting the vehicle does not fix the problem.The problem is not able to be replicated for the dealer as it happens at random(twice over 13,000 miles). No warnings predicated the error, nor would they be displayable since the screen is off. The vehicle is able to be driven under the error. The backup camera is not usable under the error making for a very dangerous error. The voice assistant does not function under the error(a potential alternative method of accessing the controls that are lost when the screen is in error). Under the second error event, the driver display additionally did not turn on. The vehicle…
May 6, 2026Unknown or other
My 2025 Volkswagen ID.Buzz is subject to recall 90A2 (NHTSA Campaign 25V233000) concerning an incorrect brake system warning light symbol and color on the instrument panel display. The prescribed remedy is a software update performed by an authorized VW dealer. The vehicle has been at Gunther Volkswagen of Clermont on two separate occasions for this recall and has not been successfully remediated either time. First visit: dropped off April 17, 2026, picked up April 18, 2026 -- update failed. Second visit: dropped off April 20, 2026 and the vehicle remains at the dealer as of today, April 28, 2026 -- now 10 cumulative days out of service across both visits. During the second visit, the…
Apr 17, 2026Structure › Body
My vehicles power doors have become exponentially more difficult to open since new in manual mode. I am now not able to open the rear door manually without throwing my weight into it, and my children cannot do it in assisted. I have confirmed with my dealer and a floor unit that the door is infact more difficult to open in manual mode vs power assist. This concerns me because in the event of an accident my children may not be able to evacuate the rear of the car unassisted. VW confirmed there is nothing to be done at the time because â the rear door is designed to be only operated automaticallyâ and will not investigate until the door motor fails. I believe this is a serious flaw in the…
Mar 20, 2026Service brakes
I am writing to report a serious safety concern regarding the rear brakes. The components are producing heavy squeaking and grinding noises, leading to concerns that the system is defective and unreliable for emergency braking. Additionally, the excessive noise level is a public distraction that negatively impacts the driving environment for others.
Dec 1, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
