*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Power train
I had lost power driving over the grapevine on Highway and then recently I had difficulty putting vehicle in gear and it would make a loud noise. Independent service center confirmed that the TCM was faulty.
Jul 3, 2025Fuel/propulsion system
My Bosch CP4 fuel pump failed causing my engine to stall while turning at a very busy/fast intersection. This can occur at speed without any warning of sudden failure, putting everyone on the road at risk. Fault code P0087 and P0191 were present, along with a flashing glow plug. Following EA No.: EA11-003 I removed the fuel metering valve and observed and documented metal shavings. The failed component is still installed on my vehicle as I will be having it serviced shortly. The fact that this same component has been recalled very recently in many domestic trucks, but not in the 600,000 VW/Audi vehicles it is installed in is concerning. EA No.: EA11-003 Date Opened: 7-Feb-2011 Date Closed:…
Jan 17, 2025Electrical system
The contact owns a 2013 Volkswagen Jetta Sportwagen. The contact stated that while driving 70 MPH, the vehicle turned off and restarted independently while the vehicle was still in motion, resulting in a momentary loss of control over the vehicle. The contact also stated that the battery was being drained quickly. The vehicle returned to normal functionality, but the failure became a regular failure. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined an electrical short was causing the battery to drain and other electrical issues. The vehicle was not repaired. The manufacturer was notified of the failure but provided no…
Sep 6, 2023 · 85,000 milesUnknown or other
It seems that my vehicle's clock spring has broken. There is already a warranty issue with this part. However, my local service center cannot get my vehicle in for 5 weeks. How is it acceptable for me to drive a vehicle for 5 weeks without a working airbag and horn?
Sep 17, 2024Air bags
The rear right passenger airbag sensor went faulty, was hoping Volkswagen could replace it since it is a safety system.
Jan 3, 2024Fuel system, diesel
The contact owns a 2013 Volkswagen Jetta. The contact stated while driving approximately 70 MPH, the vehicle started losing motive power with the check engine warning light illuminated. The contact depressed the accelerator pedal and the vehicle failed to respond as needed. The contact continued driving to his destination however, the vehicle failed to accelerate above 30 MPH. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a local dealer where a diagnostic test was performed; however, the results had not been shared with the contact. The vehicle was not repaired. The manufacturer was not informed of the failure.…
Nov 27, 2023 · 120,000 milesElectrical system
Walked out to the garage where the vehicle had been shut off for a number of minutes to conduct another dayâs personal investigation (canât leave it outside when it rains unfortunately - moonroof leaks). This time: exterior lights on & found the interior lights in what looked to be an odd cycling. Video can be provided, no pictures taken. The price for honesty? Dealers: $500. I can live with that, someone should at some point, do the right thing by others & disclose its problems. The car is a LEMON & by all other standards-has no reason to be. Iâm done filing reports, 3 in 30 days & Iâm done driving the vehicle after 101 days of personal research. Behind the wheel of this VIN which…
Nov 16, 2023Engine
The Service Act/Recall for the glow plug was NOT reported to Experian by Volkswagen when it was repaired on 12-11-2014 AND it was incorrectly installed by the VW Dealership in Tulsa who serviced it. It was not disclosed to me and we paid over $1400 this year for an "incorrect" glow-plug, same exact part number. Please update the NHTSA ID # 11553299 to include the Glow Plug. The vehicle is now showing the previously recalled codes for the VW Recalls pertaining to 23U3 and 24CV and 4 more codes since we last spoke. We were sold the vehicle without being disclosed the recall repair on our Experian report. Further, the vehicle is getting worse each day. The vehicle is a lemon & VW will not…
Mar 1, 2023
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.