*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Power train › Automatic transmission
THE TRANSMISSION IN MY 2002 NEW BEETLE FAILS TO ENGAGE FOR A SECOND OR TWO AFTER THE CAR HAS BEEN SITTING FOR A WHILE. DOESN'T DO IT AT OTHER TIMES, ONLY WHEN THE CAR HAS BEEN SITTING AN HOUR OR MORE. DEALERSHIP REPLACED TRANSMISSION MODULE TWICE (TWO DIFFERENT DEALERSHIPS) AND THE THIRD AND FOURTH TIME I BROUGHT IT IN WITH THE SAME COMPLAINT, THEY SAID IT WAS NORMAL FOR THE TRANSMISSION TO BEHAVE THIS WAY. INHERENT TO THE DESIGN OF THE TRANSMISSION WAS THIS SMALL DELAY FOR EMISSIONS REASONS. I AM NOT BUYING IT, NOT WITH ALL THE OTHER ISSUES I HAVE HAD WITH THIS CAR. I HAVE HAD IT IN FOUR TIMES FOR POWER WINDOW PROBLEMS AND GETTING READY TO BRING IT IN FOR A FIFTH. THE MONSOON STEREO HAS…
Aug 17, 2002 · 10,000 milesAir bags › Frontal › Sensor/control module
SEATBELT AIR BAG SENSOR- AIR BAG MALFUNCTION LIGHT CAME ON 11/8/03 TOOK THE CAR TO THE DEALERSHIP THEY ORDERED THE PART. BOTH HEADLIGHTS WERE NOT WORKING BY THE TIME I GOT TO THE DEALER, THEY REPLACED THOSE, TURN SIGNALS WERE GOING ON AND OFF ALONG WITH THE HAZARD LIGHTS, WAS TOLD THESE NEEDED TO BE ORDERED. CALLED IN 2 WEEKS AND WAS TOLD THE PARTS WERE ON MANUFACTURE BACKORDER AND THEY WOULD CALL ME WHEN THEY CAME IN. I CALLED EVERY 2 WEEKS THEY PART WERE NOT IN. 3/3/04 SMOG TEST DONE TO REGISTER MY CAR- FAILED SMOG, TOOK CAR TO DEALER CAT CONVERTER OUT, THEY HAD TO ORDER PART SAID THEY WOULD REORDER THE SENSOR, 3/12/04 TOOK CAR BACK IN PARTS NOT IN YET, CALLED EVERY DAY PARTS NOT IN NOW…
Nov 8, 2003 · 41,583 milesPower train › Clutch assembly
THE CLUTCH ON 2002 BEETLE 1.8 TURBO WENT OUT ON MY WIFE ON I-40 IN AMARILLO. THE CAR WOULD NOT ACCELERATE AND SHE WAS GOING 30 MILES PER HOUR IN HEAVY TRAFFIC ON THE INTERSTATE. SHE WAS ABLE TO MOVE ACROSS TWO LANES AND EXIT THE INTERSTATE WITHOUT INCIDENT. THE VW CLUTCHES IN THE 1.8 TURBOS SEEM TO BE HAVING VERY EARLY FAILURE. THE CLUTCH WAS REPLACED FOR $1450.00 AND NOT COVERED BY WARRANTY. I HAVE REQUESTED TO SEE THE OLD PARTS. I HAVE READ THAT THE NEW CLUTCH AND FLYWHEEL HAVE DIFFERENT PART NUMBERS THAN ORIGINAL.*AK
Jun 8, 2004 · 23,500 milesPower train › Clutch assembly
VW 2002 TURBO BEETLE HAD AN EPC LIGHT COME ON. THE CAR WAS LOOSING POWER AND WOULD CUT OFF AT TIMES (IN TRAFFIC). I TOOK IT IN AND THEY SAID THAT IT A PROBLEM WITH THE VACUUM ON THE TURBO. THE RECEIPT SHOWS THAT THEY REPLACED A SWITCH. ABOUT A FEW WEEKS LATER, THE CAR STARTED LOOSING POWER AGAIN. I CALLED THE DEALERSHIP AND BROUGHT IT IN. I WAS TOLD THAT THE CAR'S CLUTCH WAS OUT AND THAT I NEEDED A NEW CLUTCH & FLYWHEEL. THE ESTIMATE WAS $1800 TO REPAIR. THE CAR HAS ABOUT 27,000 MILES (PROBABLY LESS). THE POWERTRAIN WARRANTY DOES NOT COVER THE CLUTCH EVEN AT 27,000 MILES. I WAS TOLD THAT IT WAS ONLY A 12,000 MILE WARRANTY FOR THIS TYPE OF REPAIR. THIS IS A MAJOR PART OF THE DRIVE TRAIN AND…
May 14, 2004 · 27,800 milesPower train › Clutch assembly
VW 2002 TURBO BEETLE SUDDENLY STARTED TO LOSE POWER, CUT OUT IN TRAFFIC A COUPLE OF TIMES. TOOK IT INTO THE DEALERSHIP AS AN EMERGENCY. WAS TOLD THE CLUTCH WAS BAD AT LESS THAN 25K ON THE SPEEDOMETER? PART NOT COVERED BY POWERTRAIN WARRANTY - "HIDDEN" WARRANTY, SO THEY WANTED $1800 TO FIX. I HAVE BEEN DRIVING MANUAL TRANSMISSIONS FOR 30-YEARS, NEVER HAD A TRANSMISSION OR CLUTCH PROBLEM EVEN ON CARS WITH OVER 200K ON CLOCK. THEY CHARGED ME $300 TO TEAR DOWN CLUTCH, VW MAINTAINED "DRIVER OUTSIDE INFLUENCES." MEANWHILE I GET ON THE INTERNET AND THERE ARE PAGES OF WEB SITES AND HUNDREDS OF LETTERS ON VW 2002 TURBO BEETLES WITH BAD CLUTCHES, GOING OUT AT 5K, 11K, 17K 25K, 36K AND SO ON, BUT VERY…
Feb 23, 2004 · 24,750 milesLatches/locks/linkages › Doors › Latch
DOOR LOCKS HAVE NEVER WORKED PROPERLY. THE CAR HAS BEEN AT THE DEALER FOR REPAIRS FOR LOCK PROBLEMS AT LEAST 8 TIMES. THIS IS A SAFETY ISSUE. OFTEN THE DOORS WILL NOT LOCK WITH THE INTERIOR POWER DOOR LOCK. THEY HAVE GIVEN SEVERAL DIFFERENT DIAGNOSIS, WE HAVE BEEN TOLD THEY CAN'T REPRODUCE THE PROBLEM, AND NOW THEY ARE STATING THAT THE CAR IS DESIGNED TO OPERATE SO THAT THE DOORS CANNOT BE LOCKED FROM THE INSIDE UNTIL THE CAR IS STARTED IF THE TRUNK WAS OPENED WITH THE POWER TRUNK RELEASE ON THE KEY. THEY TELL ME I HAVE TO OPEN THE DRIVER'S DOOR, USE THE TRUNK RELEASE BUTTON ON THE DOOR AND THEN THE LOCKS WILL WORK PROPERLY. I CANNOT USE THE REMOTE TRUNK OPENER AND I HAVE TO OPEN THE…
Jan 26, 2004Visibility › Sun/moon roof assembly
DRIVING DOWN THE HIGHWAY AT 65 MPH MY CLOSED SUNROOF SHATTERED INTO A MILLION PIECES. IT SOUNDED LIKE SOMEONE FIRED A GUN, AND THEN GLASS WENT EVERYWHERE. *JB
Sep 16, 2003Engine and engine cooling › Engine
THE VEHICLE'S SPEED DROPPED DRAMATICALLY, AND THEN STALLED. *JB THE VEHICLE EXPERIENCED THE FOLLOWING: THE LIGHTS WOULD COME ON, WOULD NOT COME OUT OF PARK(REPEATEDLY), LOCK UP, SIT FOR HOURS/FROZEN, START BUT NOT COME OUT OF PARK, ABS AND EPC LIGHT PROBLEMS WHICH WAS FIXED UNDER WARRANTY AND WAS TOLD THE OVERLOAD PROBLEMS SHOULD HAVE BEEN FIXED, WHILE DRIVEN, THE VEHICLE DROPPED DOWN TO 30 MPH AND DOWN TO 20 MPH ON ANOTHER OCCASION, THE MOTOR SOUNDED LOUD AND THE VEHICLE HAD SHAKEN, THE DEALER FOUND THREE FAULT CODE FOR THROTTLE CONTROL AND FAULTY THROTTLE BODY(DEALER ASSURED CONSUMER THAT THE PROBLEM WOULDN'T HAPPEN AGAIN), AND THE CONSUMER WAS TOLD THAT THERE WAS A MISFIRE ON ALL…
Apr 16, 2003 · 8,268 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.