*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Fuel/propulsion system
I RECEIVED A NOTICE ABOUT A RECALL OF THE FUEL PUMP MODULE I TOOK IT INTO VOLKSWAGEN THEY TOLD ME THEY REPLACED IT BUT YET MY BUT THAT MYFUEL PUMP WENT OUT IT LEAKING GAS AND THEY SEND ME ON MY WAY THEY TOLD ME IT WAS GONNA COST ME $700 . I HAVE LOOKED INTO THIS AND ACTUALLY WENT TO FUEL MY JOB GOES OUT THE FUEL PUMP GOES OUT TOSO I CONTACTED THEM AND THEY TOLD ME THAT THERE'S NOTHING THAT THEY COULD DO THAT THAT HAS NOTHING TO DO WITH THE MODULE
Jun 20, 2018Fuel/propulsion system
ON 2 JULY 2018 I RECEIVED NOTICE OF THE FUEL PUMP ECM RECALL. I IMMEDIATELY WENT TO MY LOCAL DEALER AND HAD THE RECALL WORK PERFORMED - REPLACEMENT OF THE ECM, RELOCATION OF THE ECM FROM TOP OF PUMP TO REAR RIGHT WHEEL WELL. ON 7 JULY 2018, I FOLDED THE REAR SEAT DOWN TO EXPAND THE CARGO AREA OF THE VEHICLE. ON 15 JULY 2018, I RETURNED THE REAR SEAT TO SEATING POSITION. LATER THAT DAY, THE FUEL PUMP FAILED WHILE DRIVING. TOOK TO NEAREST DEALER WHO CHARGED $140 DIAG FEE TO TELL ME THE FUEL PUMP WAS BAD - WELL, DUH! THE ISSUE CORRELATES TO THE ECM BEING RECENTLY TRADED OUT. THE FUEL PUMP ITSELF WAS REPLACED 3 MONTHS EARLIER. THEY DIDN'T NOTICE THE COINCIDENCE. VWUSA MERELY PLAYED A GAME OF…
Jul 15, 2018 · 196,350 milesFuel system, gasoline
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT WAGON. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO HESITATE AND THEN STALLED. THE MESSAGE "ENGINE SHUTTING OFF" POPULATED IN THE MESSAGE CENTER. THE CONTACT ALSO STATED THAT THE VEHICLE HAD BEEN HESITATING FOR APPROXIMATELY A MONTH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE DEALER (HALLMARK VOLKSWAGEN, 2431 GALLATIN PIKE N, MADISON TENNESSEE) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. *TT
Jul 2, 2018 · 139,000 milesElectronic stability control (esc)
FUEL PUMP CONTROL MODULE I HAVE A SPECIAL NEEDS CHILD THAT REQUIRES ME TO BE IN MY VEHICLE 85% OF THE TIME I HAVE LOVED MY VW PASSAT AND ENJOYED DRIVING IT UP TILL ABOUT 1.5 YEARS ITS BEEN ONE FIX AFTER ANOTHER SOME MAJOR SOME NOT IVE HAD CHECK ENGINE LIGHT PROBLEMS, ADDING OIL IN BETWEEN CHANGES TIRE ROD ETC THIS ISSUE IM HAVING AT THIS TIME IS ON RECALL LIST ( FUEL PUMP CONTROL) I HAVE BEEN PUT IN SEVERAL UNSAFE MOMENTS LEFT STRANDED. I HAVE BEEN ON HWY MY CAR STALLS OUT CAUSE DRIVING BACK AN FOURTH TO DUKE HOSPITAL IM ON HWY ALOT, I AM STILL PAYING ON THIS VEHICLE W/ ( $7000.00) OWED ON IT IM UNCOMFORTABLE PUTTING MY CHILDREN AN MYSELF IN MY CAR I HAVE CONTACTED VW SEVERAL TIMES ABOUT…
Jan 22, 2018 · 160,000 milesFuel/propulsion system
LATE SEPTEMBER 2017 THE CHECK ENGINE LIGHT WENT OFF IN MY 2007 PASSAT WHILE I WAS DRIVING TO WORK. I TOOK THE PASSAT IN FOR A REPAIR THE FOLLOWING DAY, AND THE HIGH PRESSURE FUEL PUMP WAS REPAIRED, AFTER DRIVING OFF THE LOT, THE CHECK ENGINE LIGHT CAME BACK ON, LESS THAN 100 YARDS AWAY. I DID NOT DRIVE THE CAR, AFTER THE REPAIR, OTHER THAN TO MY DRIVE WAY, LESS THAN 5 MILES AWAY. WHILE WE WERE TRYING TO FIGURE OUT WHAT TO DAY, LESS THAN A WEEK LATER, OCTOBER 12, 2017, I RECEIVED A RECALL NOTICE IN THE MAIL, THAT WHAT I HAD JUST REPAIRED WAS A RECALL, AND SAFETY ISSUE. WE CALLED THE SHOP, AND THEY INFORMED US THAT SINCE IT WAS A RECALL TO WAIT FOR VW TO RESOLVE THE ISSUE. AFTER MULTIPLE…
Oct 1, 2017Exterior lighting
PLASTIC HEADLIGHT COVERS ARE KNOWN TO DETERIORATE DUE TO SUNLIGHT. I AM TOLD I HAVE LOST 30% OF MY HEADLIGHTS' CAPACITY TO ILLUMINATE THE ROAD. VW WANTS MORE THAN $900 TO REPLACE THEM, CLAIMING THEY ARE PERMANENTLY ATTACHED TO THE ENTIRE HEADLIGHT ASSEMBLIES.
Dec 21, 2017Air bags
TAKATA TECALL I HAVE CONTACTED VW TO SCHEDULE A REPAIR FOR MY TAKATA AIRBAGS NUMEROUS TIMES, AND FOR MONTHS THEY HAVE STALLED ME, GIVING ME NO ANSWERS, AND NO REPAIRS. I HAVE DONE EVERYTHING THAT I CAN TO TRY AND GET MY VEHICLE REPAIRED TO SAFETY, BUT VW REFUSES TO COMPLY WITH THE RECALL.
Aug 9, 2017Air bags2 injuries
FIRST OF ALL THE TEKATA AIRBAGS ARE A RECALL. THE FUEL PUMP MODULE. IT ALL STARTED WOH PHEN THE FUEL PUMP MODULES FAILED AND THE CAR WOULD TURN ON BUT TURN RIGHT OFF AND I WAS TOLD IT WAS THE FUEL PUMP MODULES WHEN I HAD IT DIAGNOSED. NOW IT LEAKS OUT A LOT OF GAS IN FOUR DIFFERENT SPOTS UNDER THE CAR ON PASSENGERS SIDE. WHEN WE PARKED THE CAR WE STARTED NOTICING THIS 4 MONTHS AGO.
May 5, 2017 · 10,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.