*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical systemFire
PULLED CAR UP TO PROPANE DISPLAY OUTSIDE OF HEB GROCERY STORE. ONCE TANKS WERE EXCHANGED, NOTICED SMOKE BILLOWING FROM ENGINE. TURNED CARE OFF, GOT OUT AND NOTICED FIRE UNDERNEATH ENGINE. STORE EMPLOYEE GOT HOOD OPEN, DOUSED FIRE. CALLED WRECKER TO TOW CAR HOME. ON DECEMBER 25, 2020 NEIGHBOR NOTICED SMOKE AND BURNING WIRE SMELL COMING FROM HOOD OF CAR. OPENED HOOD DISABLED BATTERY.
Dec 23, 2020 · 123,984 milesStructure › Body
IN MOTION: THE TRANSMISSION IS NOT PROPERLY SHIFTING UP. THERE IS DELAY, THEREFORE THE CAR IS 'JUMPING' BEFORE THE HIGHER LEVEL OF GEAR AUTOMATICALLY SHIFT. THIS PROBLEM LAST FOR ABOUT 4 MONTHS IN MOTION: THE USE OF FUEL IS MUCH HIGHER THAN USED TO BE, EVEN ALL INJECTORS ARE PROPERLY WORKING. THIS PROBLEM IS NOW ABOUT 5 MONTHS OLD. THE REAR DOOR - ITS LATCH BROKE IN NOVEMBER 2014. THE DOOR FELT ON MY HEAD. CONTACTING VW USA - I WAS TOLD THAT THE REPAIR HAS TO BE DONE BY VW DEALER.. VW DEALER MADE ME A QUOTE OF $ 3.5 K WHICH I REJECTED. SINCE THAT TIME I AM CARRYING IN CAR BOARD OF WOOD AND USING IT FOR SUPPORT OF OPEN DOOR.
Nov 14, 2014 · 138,000 milesAir bags
AIRBAG FAULTY LIGHT AND MESSAGE ON DASHBOARD STARTED WHILE VEHICLE WAS IN MOTION
Nov 29, 2019 · 116,300 milesElectrical systemFire
STEERING STOPPED WORKING AND CAUGHT FIRE, THERE IS A HOLE IN THE SIDE OF IT LIKE A LASER SHOT OUT OF THE ELECTROMECHANICAL STEERING GEAR BOX. I HAD PARKED IN MY DRIVEWAY, AND WITHIN 15 MIN AFTER IT WAS PARKED, SMOKE CAME BILLOWING OUT FROM UNDER THE HOOD, IT ENDED UP BEING THE ELECTRONIC STEERING ON FIRE.
Nov 20, 2018 · 1,690 milesAir bagsCrash
WAS IN A TIGHT SPOT AT A PARKING LOT, WHEN I WAS BACKING UP I HIT A BARRIER BEHIND ME, AFTER STOPPING AND SHIFTING TO GO FORWARD, THE CAR SPED UP UNCONTROLLABLY UNTIL IT CRASHED INTO A WALL IN FRONT. THE SPACE AND TIME WAS VERY SMALL/SHORT, BUT THE FORCE WAS SO RAPID THAT THE AIRBAGS WERE DEPLOYED.
Apr 14, 2018 · 180,000 milesSeatsFire
I HAD THE HEATED SEATS ON AT THE LOWEST SETTING OF 1. I WAS DRIVING ON THE MAIN ROAD BY MY HOUSE AND THE SIDE OF THE DRIVER'S SEAT STARTED GETTING REALLY HOT AND I SMELLED SMOKE. I HAD TO PULL OVER AS I WAS WORRIED THE SEAT WAS ON FIRE. I TURNED OFF THE SEAT HEATER, GOT OUT AND CHECKED THE SEAT. THERE WAS A HOLE BURNED INTO THE SEAT AND INTO THE JACKET I WAS WEARING. *TR
Dec 19, 2016 · 93,000 milesAir bags
THE AIR BAG LIGHT IS ON AND THE HORN IS NOT WORKING. DEALER DIAGNOSED PROBLEM AS A BROKEN CLOCK SPRING. OTHER VWS HAVE BEEN RECALLED FOR THE SAME PROBLEM, BUT MINE IS NOT INCLUDED IN THE RECALL. I WAS TOLD THE AIRBAG WILL NOT WORK IN THE EVENT OF A CRASH AND I THINK THE HORN IS NEEDED IN ORDER TO ALERT DRIVERS AROUND ME IN THE CASE OF AN EMERGENCY. BOTH SAFETY PROBLEMS ARE CAUSED BY THE SAME BROKEN CLOCK SPRING AND SHOULD BE INCLUDED IN THE RECALL.
Dec 18, 2016 · 121,600 milesAir bags
THE AIRBAG LIGHT CAME ON, BECAUSE THE CLOCK SPRING IS BAD. THIS HAS ALSO CAUSED THE HORN BUTTON TO NOT WORK. SOMETIMES THE HORN HONKS WHEN I MAKE SHARP TURNS. IT IS UNCLEAR WHETHER OR NOT THE DRIVER AIRBAG WOULD DEPLOY IN THE EVENT OF AN IMPACT, BUT FROM WHAT I CAN TELL IT IS QUITE UNLIKELY. THIS ALSO EFFECTS THE FUNCTIONALITY OF THE BUTTONS ON THE STICKS ON EITHER SIDE OF THE STEERING WHEEL FOR THE CRUISE CONTROL, THE MULTI FUNCTION DISPLAY, AND THE WINDSHIELD WIPERS. SOMETIMES THOSE BUTTONS WORK, SOMETIMES THEY DON'T AND SOMETIMES THEY DO THINGS THEY AREN'T DESIGNED TO DO. FROM THE RESEARCH I HAVE DONE THIS IS A PROBLEM WHICH OCCURS VERY FREQUENTLY WITH THIS CAR. *TR
Mar 1, 2013 · 65,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.