*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Air bags
The safety computer which checks the different sensors and reports their condition on the i instrument dash indicated air bag sensor failure, This automobile has not been in any accident.. A rear seat belt came apart. The top plastic locking system came apart from the metal part of the locking system, Making the seat belt not useable . The sear belt was not used very much, since we are retired sad my wife does all the driving/ Ergo the rear seat is not use very often. The VW dealer does not believe this type of failure is a future safety condition. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 15, 2023Engine
Wet Air intake filter. Clearly showed water damage and rot on the air filter. This is a repeated issue.
Mar 19, 2022Electrical systemFire1 injury
The contact owns a 2014 Volkswagen Touareg. The contact stated that while operating the vehicle a burning odor was present inside the cabin of the vehicle and smoke was seen coming from the front console. After stopping the vehicle to inspect the cause it was discovered that the front passenger side seat heater had malfunctioned burning a hole into the seat and the passenger's pants. During the incident, the passenger sustained a burn to the left thigh area. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the incident. The failure mileage was 128,000.
Oct 17, 2021 · 128,000 milesSeats1 injury
Vehicle has 72000 miles on it, Driver seat heater burned a hole on the leather, burning my pants, underwear and skin while I was driving. I had to pull over because smoke started to come out of the seat. VW of Fort Myers checked it out and confirmed the heater was bad, but they said they don't make the replacement part anymore. No warning lights came on.
Feb 3, 2021Electrical systemFire
I attempted to start the vehicle and the starter button clicked followed by a strong ozone electrical smell and copious smoke from under the hood. We called the local fire department but canceled the call as the smoke seemed to be clearing. VW dealer says the starter, alternator, battery and two wiring harnesses need to be replaced. Full details pending as they are still working on it but estimate cost of nearly $4000. This is a serious concern and was transporting my 92 year old Mom. Fortunately the burning stopped on its own. Please contact Wyoming Valley VW at 272-770-2997 for details.
Jul 8, 2021Engine
After recently purchasing this vehicle I noticed the car be long more and more sluggish. While driving one morning I experienced loss in power and an flashing check engine light and glow plug light on the dash. The car went into âlimpâ mode and I could not accelerate past 40 MPG on a busy road. I pulled over slowly and let the car sit. After turning the car on off and back on, the CEL went away . I attempted to pull out into traffic and with my foot to the floor, the car has no acceleration leaving me going extremely slow into traffic. The cars acceleration has been terrible and really not safe to drive. I have several CEL codes including P0402. After having the car inspected we found…
Jun 22, 2021Engine
KEEP GETTING WATER IN MY AIR FILTER BOX, SOAKING THE AIR FILTER. TOOK IT TO THE DEALER, THEY SAID THEY REMOVED SOME PART IN THE DRAIN. DOESNT SEEM LIKE A FIX TO ME
Dec 1, 2020 · 75,000 milesEngine
ENGINE AIR FILTER AND HOUSING ARE WET, THIS IS AN ONGOING EVENT. I REMEDY IT BUY BUYING A NEW FILTER, DRYING OUT THE HOUSING AND REPLACING THE WET FILTER. I AM AFRAID AT SOME POINT THE WATER WILL ENTER THE ENGINE CAUSING DAMAGE AND PERHAPS AN ACCIDENT IF THE CAR STALLS.
Nov 7, 2020
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.