The 2020 Volvo XC40 has 1 safety recall and 12 owner complaints on file with NHTSA. The most-reported problem area is electrical system (4 complaints).
NHTSA recall 20V144000 · Mar 12, 2020 · 121,605 vehicles
Problem: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Risk: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Fix: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
NHTSA side barrier crash testNHTSA side pole crash test
2020 Volvo XC40 T4 SUV FWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
15.5%
2020 Volvo XC40 T5 SUV AWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
16.4%
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
XC40 FWD
27mpg combined
City / highway
23 / 33 mpg
Fuel
Regular Gasoline
2 L · 4 cyl · Automatic (S8) · Front-Wheel Drive · about $2,500/year to fuel
XC40 AWD
25mpg combined
City / highway
22 / 30 mpg
Fuel
Premium Gasoline
2 L · 4 cyl · Automatic (S8) · All-Wheel Drive · about $3,300/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Aug 4, 2026Electrical system The cooling system cracked, malfunctioned and caused a domino effect of multiple repair issues costing at least $5,200. My car is currently at a Volvo dealer. My Safety: The possibility of the hot engine and hot wires could have resulted in a fire. This problem HAS been reproduced and confirmed by a Volvo dealer. The vehicle overheating was witnessed by the Fire Department and local police.. As far as sufficient Warning Lights or dashboard indications, the ONLY messages I received were 1} About 5 p.m. EST Battery indicator (at which point I pulled over immediately into Batteries Plus who said the battery wasn't fully charged- so they charged it and the light went off and they did not…
May 10, 2026Back over prevention › Sensing system › Camera The rear backup camera display system failed, resulting in a completely blank or black center infotainment screen when the vehicle is shifted into reverse. Yes, the vehicle and its Sensus infotainment system software logs are available for inspection upon request. My safety and the safety of pedestrians were put at immediate risk because the sudden failure of the rearview camera created a severe blind spot directly behind the vehicle. This loss of visibility prevents the driver from seeing small children, pedestrians, or obstacles while backing up. Furthermore, this software malfunction causes the vehicle to become non-compliant with Federal Motor Vehicle Safety Standard FMVSS 111, which…
Jan 4, 2026Service brakes SUPPLEMENTAL INFORMATION FOR ODI#11708898. I am providing additional documentation to this ODI case. I had to create a new complaint since there appears to be no way on-line to add this information. Gunther Volvo has not provided ANY status updates of my vehicle which has been in their possession since Sunday, January 4, 2026. The Director of Customer Experience, Nyam Smith had not responded to my email sent on 1/4/2026. Volvo Customer Care had assigned a case # for towing and for the safety incident but both the dealership and Volvo Customer Care have been unresponsive. I did not receive responses to my texts to the dealership asking for any updates, and Nyam Smith said in an email that I…
Jan 4, 2026Power train On 01/04/2026, while operating a gas-powered 2024 Volvo XC40, the vehicle experienced a catastrophic Sudden Unintended Acceleration (SUA) event while stationary at a red light. With the service brake fully depressed, the internal combustion engine began to surge and rev uncontrollably, making loud noises. The engine torque increased in direct response to increased brake pressure, eventually overcoming the braking system and forcing the vehicle forward into the 3-way intersection. Technical Details: Brake-Throttle Override (BTO) Failure: The vehicleâs safety logic failed to prioritize the brake signal over the uncommanded throttle increase. Shifter Interlock Malfunction: During the surge,…
Mar 13, 2024Electrical system During night rainstorm, front and rear wipers, turn signals and high beams all failed. This was the result of a design defect that allows water from panoramic moonroof to drain into the floor where it compromises electrical connections and modules. In addition to potentially catastrophic safety component (wipers, high beams and turn signals) failures, the water damage compromised the seat belts, as well, which also required repairs. Insurance adjuster confided that this is a frequent, common problem. Repairs took 10 days and cost $8700! Both the insurance adjuster and the dealer stated that there is no maintenance procedure an owner can do to avoid this problem.
Mar 3, 2023 · 30,453 milesElectrical system › Software The contact owns a 2020 Volvo XC40. The contact stated that while his wife was driving at an undisclosed speed, the speedometer and the infotainment system screen turned blank. The vehicle then lost motive power. The electronic stability program (ESP) warning light was illuminated. The contact's wife veered to the side of the road, and the contact arrived at the scene. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the failure was related to the software control module and SRS air bags malfunction, which caused the vehicle to believe it was involved in a crash and to shut off automatically. The dealer determined there were no signs of…
Aug 24, 2022 · crash · 1 injuryAir bags Air Bags did not deploy when car hit another vehicle that failed to stop and DUI. Volvo was traveling at 35MPH and vehicle hit was traveling 35+. Vehicle is available for inspection at this time. Driver experiencing bodily injuries (neck, shoulders, back, ribs, and legs, etc. as well as affects of a concussion. I am not sure who to contact to inspect the vehicle. Please call me at 951-973-3035 or email me with who can help me with this. No warning prior to failure.
Aug 25, 2022Electrical system The electrical system on my car apparently failed, which rendered the car unable to start and drive. Park Place Volvo claims that there is water, that penetrated the seals, from underneath the car. Although there were no visible signs of water, Volvo claims that the rain caused this issue. Volvo has refused to honor a warranty for the alleged defective seals, and sent my car to its collision center.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.