*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
After the recent software update to 5.1.17, the sound in the car ceases to work. None of the emergency sensors sound, the directional doesnât make sound, the radio doesnât work. You have to completely reset the entire electronics system, which then deletes certain app data and requires re-login. Volvo Support has not been helpful. Online forums report that this is an issue for many owners. Itâs a major safety problem.
Jun 30, 2026Forward collision avoidance › Automatic emergency braking
I am reporting a safety-related defect involving the Automatic Emergency Braking (AEB) system in my vehicle. The AEB system has repeatedly activated without any apparent reason, causing the vehicle to brake suddenly when there are no obstacles, vehicles, pedestrians, or road hazards present. These events have occurred under normal driving conditions. I have taken the vehicle to the dealership at least five times (possibly more) for this same issue. Each time, the dealer has stated that the vehicle is âoperating as designedâ or that they were unable to identify or correct the problem. Despite these visits, the unintended braking continues to occur. There have been passengers in the…
Mar 27, 2024Back over prevention › Sensing system › Camera
Even after the last recall campaign, my vehicle still frequently fails to activate the backup camera with a message stating Backup Camera unavailable. The software update that was intended to resolve the issue has not worked. I've seen multiple other Volvo drivers complaining about the same issue online. This is regarding the following previous recall: Recall R10320 WAM Upgrade, Model Year 2021-2025 S60, V60, V60CC, S90, V90, V90CC, XC60, XC90, XC40, EX40, C40 and EC40 vehicles The supposed fix was provided in software version 3.5.14, and my vehicle is currently on 3.7.0
Dec 4, 2025Steering
While driving the power steering fails. This is after the dealer had installed a software fix for this problem
Aug 31, 2025Back over prevention › Sensing system › Camera
The backup camera doesn't always work. There are times when you will put the car in reverse and it will attempt to display the backup camera but instead says camera is temporarily unavailable. There recently was a recall for this, twice, but the issue continues to occur.
Aug 6, 2025Back over prevention › Sensing system › Camera
After recall took my car for repair to the volvo dealer. They installed the new software version 3.7 but it did not fix the problem..still i am getting backup camera not available massage.
Jul 28, 2025Back over prevention › Sensing system › Camera
I was getting the "Rear Camera Not Available" warning, starting months ago. I received the notification of the Volvo recall R10320. I scheduled a software inspection/upgrade at the dealer. On July 8, the dealer installed the newer software that supposed to take care of it. Revision 3.6.4 was installed. It seemed okay for a week. Now the same warning message comes up about 25% of the time. Perhaps an even newer version may have fixed the issue? I made another appointment to check on it. But the dealer cannot see the car for another week.
Jul 17, 2025Electrical system
My vehicle is affected by the recall #R10320 or NHTSA # 25V282. The recall letter states that the dealerships have the updated software available to solve the back-up camera issue, also over the air update will solve the problem later if that is my choice. The problem is that I see this as just a marketing ploy to get me into the dealership and upsell me on something I don't want. The OTA update should be available at the same time the dealership has the software. This is not an acceptable situation. This issue has always been very annoying and inconvenient and continues to be so. I just don't want the inconvenience of going to the dealership where there should be an alternative.
Jul 31, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
