The 2025 BMW iX has 1 safety recall and 13 owner complaints on file with NHTSA. The most-reported problem area is forward collision avoidance (7 complaints).
Recalls1safety recalls
Complaints13filed by owners
Crashes · fires5 · 0reported in complaints
Injuries · deaths3 · 0reported in complaints
Safety recalls
Electrical system › Propulsion system › Traction battery
Problem: BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Risk: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
Fix: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Range & efficiency
iX xDrive40 (22 inch Wheels) EV
219mi range
Efficiency
38.6 kWh/100 mi
MPGe city / hwy / comb
89 / 85 / 87
Charge time (240 V)
9 h
Automatic (A1) · All-Wheel Drive · about $850/year to charge
iX xDrive40 (20 inch Wheels) EV
217mi range
Efficiency
39.3 kWh/100 mi
MPGe city / hwy / comb
87 / 85 / 86
Charge time (240 V)
9 h
Automatic (A1) · All-Wheel Drive · about $900/year to charge
iX xDrive40 (21 inch Wheels) EV
211mi range
Efficiency
40.6 kWh/100 mi
MPGe city / hwy / comb
84 / 81 / 83
Charge time (240 V)
9 h
Automatic (A1) · All-Wheel Drive · about $900/year to charge
iX xDrive50 (20 inch wheels) EV
309mi range
Efficiency
40.6 kWh/100 mi
MPGe city / hwy / comb
82 / 84 / 83
Charge time (240 V)
13 h
Automatic (A1) · All-Wheel Drive · about $900/year to charge
iX xDrive50 (21 inch wheels) EV
303mi range
Efficiency
41.4 kWh/100 mi
MPGe city / hwy / comb
82 / 81 / 81
Charge time (240 V)
13 h
Automatic (A1) · All-Wheel Drive · about $950/year to charge
iX xDrive50 (22 inch wheels) EV
302mi range
Efficiency
41.5 kWh/100 mi
MPGe city / hwy / comb
82 / 81 / 81
Charge time (240 V)
13 h
Automatic (A1) · All-Wheel Drive · about $950/year to charge
iX M60 (22 inch Wheels) EV
285mi range
Efficiency
43.7 kWh/100 mi
MPGe city / hwy / comb
75 / 79 / 77
Charge time (240 V)
13 h
Automatic (A1) · All-Wheel Drive · about $1,000/year to charge
iX M60 (21 inch Wheels) EV
284mi range
Efficiency
44.4 kWh/100 mi
MPGe city / hwy / comb
75 / 77 / 76
Charge time (240 V)
13 h
Automatic (A1) · All-Wheel Drive · about $1,000/year to charge
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Forward collision avoidance Automatic emergency braking; Adaptive cruise control
7
6
0
2
—
Vehicle speed control
4
3
0
2
—
Back over prevention Warnings; Rearview system braking
3
2
0
3
—
Power train
2
0
0
0
—
Service brakes
2
0
0
0
—
Fuel/propulsion system
1
1
0
2
—
Steering
1
1
0
0
—
Electrical system
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Sep 3, 2026 · 16,000 milesVehicle speed control The contact owns a 2025 BMW IX. The contact stated that while driving approximately 65 MPH, the vehicle independently accelerated without the accelerator pedal being depressed. The contact depressed the brake pedal to avoid a crash and the vehicle eventually returned to normal operation. The failure had occurred on several occasions. A dealer was contacted. The failure mileage was approximately 16,000.
May 13, 2026Electrical system There is a defect in the charging system of the BMW, where upon charging the cable fried BMW refuses to replace the charging cable
Dec 1, 2024 · 9,092 miles · crashVehicle speed control The contact owns a 2025 BMW IX. The contact stated that while on several occasions when turning the steering wheel and depressing the brake was being held, she observed a noise emanating from the front wheels. The vehicle was taken to a dealer where the failure as not able to be replicated. The contact stated that while stopped in a parking lot, the vehicle inadvertently accelerated and struck an unoccupied vehicle, then hit a storefront window and entered the closed business. The contact was shocked but sustained no injuries and did not require medical attention. A police report was filed. The vehicle was towed to a tow lot and has not been diagnosed or repaired. The manufacturer was not…
Dec 31, 1969 · crashForward collision avoidance › Warnings BMW iX driver-assistance safety malfunction. In approx. April 2025 vehicle displayed âdriver assistance permanently disabled.â Dealer contacted BMW and cleared codes; foreman reported ongoing code/concern. After return, ACC/lane keep/forward collision behavior became unreliable without dashboard error: lane centering intermittently fails; lane visualization inaccurate; following distance control intermittently fails; FCW/AEB/âtoo closeâ alerts/intervention do not occur even when enabled and set to early/far. On May 31, 2025 near Philadelphia, PA, traffic conditions changed/suddenly slowed and vehicle provided no warning/intervention, requiring emergency braking and resulting in…
Jan 31, 2026 · crashVehicle speed control Driver was in parking space/nearly fully parked (her foot was on the brake coming to a full stop and about to place the car in park), when the carâs self drive function or cruise control engaged on its own. It then rolled up the hill, and into the trees. Thankfully no one was hurt (3 people in the car - 2 adults and 1 child) and the car stopped while leaning on a tree, otherwise it would have rolled over. She never uses cruise control, nor any of the self drive functions on the car at all. In her words, the car was âunstoppableâ. The speed of the car at that time was a near crawl into the space, ready for a full stop. When the self drive/cruise control engaged, the car jumped over the…
Sep 18, 2025 · crash · 1 injuryForward collision avoidance › Automatic emergency braking My 2025 BMW iX xDrive50 has experienced three separate random shutdown events while driving in active traffic. These shutdowns occurred without warning and caused sudden loss of vehicle functionality. One of these shutdowns resulted in a rear-end collision. The vehicle has been brought to BMW of Carlsbad three separate times. Each time, the dealership stated no defect could be found and blamed the driver for âuser settings.â A BMW of Carlsbad service advisor later sent written messages stating that BMW software can crash and shut off the vehicle and that normal phone contact data (such as emojis in phone contacts) can cause the system to crash and shut the vehicle off. Customers were…
Oct 17, 2025 · crash · 2 injuriesFuel/propulsion system On October 17, 2025 at approximately 3:15 PM in the parking lot of a shopping mall at 2040 Lomita Blvd, Lomita, CA, our 2025 BMW iX M60 suddenly accelerated forward unintentionally while the driver was attempting to park. The vehicle made a loud âwhirringâ sound as if the motor engaged on its own, and it lurched forward rapidly without any acceleration input from the driver. The car traveled only about 2 feet before crashing into a wall in front of the parking space. All front and side airbags deployed. The driver (my father) suffered a chest fracture and hand laceration, and the passenger (my minor son) sustained severe bruises to the chest and shoulder from seat belt impact. The…
Sep 11, 2025Forward collision avoidance › Adaptive cruise control At low speeds, the cruise control engages, causing the vehicle to accelerate. Stepping on the brake disengages the cruise control as it normally would. I have had this leased vehicle since March 2015. I have reported the issue 4 times to the dealer. Each time they interrogate the computer and tell me there are no errors. I have researched the internet, and there are numerous complaints about this potentially life-threatening issue. "Point of interest." This is the same dealer who insisted my BMW 7 Series had nothing wrong when it was burning a quart of oil every ten days. Eventually, the engine was no longer manufactured. I'm taking the car back next week; they are taking the issue to BMW.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.