*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Tires
Four Michelin Latitude Tour HP tires, size 255/50R19, were installed on my 2018 BMW X5 in May 2026. Soon after installation, the vehicle began to feel less directionally stable than before. At highway speed it would sometimes drift or react more strongly than expected to steering input. About two weeks after installation, the vehicle was returned for alignment/service because of the handling concern, but the problem continued. The most serious incident occurred during a highway lane change on a downhill section. After steering into the adjacent lane, the vehicle developed several alternating left-right movements. Each steering correction seemed to be amplified rather than damped, causing…
Sep 14, 2026Electrical systemFire
TWO INCIDENTS ACCURED WITH 24HRS. MY WIFE CALLED ME INFORMING THAT THE 2018 X5 WAS SMOKING FROM THE FRONT AND MAKING A WEIRD NOISE, SHE STOPPED THE VEHICLE AND THE VEHICLE STARTED AGAIN. WHEN SHE GOT HOME, I CHECKED THE UNDER THE HOOD, BUT COULD NOT SEE ANYTHING. BUT, CAN SMELL LIKE BURNED WIRING, BUT NOT VISIBLE. I CONNECTED EV WIRE TO THE VEHICLE AND NEXT MORNING DISCONNECTED THE CABLE AND WHEN I STARTED THE VEHICLE, I SAW SMOKE COMING OUT OF THE INSIDE BOTTOM OF THE REAR WHERE THE BATTERIES ARE LOCATED. I OPENED THE REAR DOOR AND RAISED THE COVER TO SEE SMOKE COMING FROM MELTED WIRING. I IMMEDIATELLY DISCONNECTED ONE OF THE BATTERY WIRES.
Sep 8, 2026Visibility/wiper
The windshield wiper reservoir leaks fluid. The reservoir has been filled by the dealership and I was informed it is a safety hazard to not have it repaired. After some research, this is a common issue in 2016-2018 BMW X5 models.
Aug 14, 2026Power train
The driveshaft malfunctioned which caused the vehicle to lose control. Yes, it is available at the repair shop. Wife was driving with mother-in-law and [XXX] child at highway speeds (55) requiring her to maintain control and pull over without getting hit by other cars. Independent repair shop confirmed the driveshaft failed and took out the transmission and transfer case. No warning/engine lights or other indications of any issues. Reading online confirms this to be a case for these vehicles - here is one example [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 3, 2026Air bagsCrash3 injuries
On August 4, 2026, my vehicle was involved in a direct frontal collision with a brick wall. I was driving with two minor passengers, one seated in the front passenger seat and one seated in the rear passenger seat. The collision resulted in significant front-end damage and a total loss determination by USAA. Despite the frontal impact, none of the vehicle's airbags deployed. Prior to the collision, I observed no Airbag/SRS warning lights, Check Control warnings, or other indications of a restraint-system malfunction. I respectfully request that NHTSA review this incident for a potential Supplemental Restraint System safety issue involving the airbag control module, front impact sensors,…
Aug 4, 2026Engine
I am reporting a recurring catastrophic high-pressure fuel-pump/fuel-system failure in my 2018 BMW X5 after BMW previously repaired the same type of failure, and subsequently performed the NHTSA HPFP recall on my vehicle. I am a 71 year old driver. This was a repeat catastrophic failure after Recall 21V-586 was performed and the loss of propulsion on the freeway was terrifying, and I almost crashed into other cars! At 42,763 miles, the vehicle experienced a catastrophic failure while being driven. The vehicle shut off while driving and would not restart. Santa Monica BMW documented a âHIGH PRESSURE FUEL PUMP MALFUNCTIONâ and fault codes. BMW's technician followed the fuel-system test…
Jul 28, 2026Structure › Body
The attaching nut and bolt holding the left suspension to the rear subframe worked itself lose. The nut had completely fallen off. The corresponding bolt was merely hanging on but was about to fall off too. The vehicle was behaving weirdly and unstable even at slower speeds.
May 21, 2026Fuel/propulsion system
On March 9, 2026, I brought the vehicle to BMW of Fairfax for a scheduled appointment. In the week leading up to the visit, the vehicle intermittently failed to start and required jump-starting using a portable battery starter. Despite this issue, the car drove normally, showed no warning lights or error messages, and had approximately 69,000 miles on the odometer at the time. After jump-starting the vehicle, I personally drove it to the dealership. I paid for a diagnostic evaluation and also authorized completion of a minor recall. Two days later, I was informed that the vehicle was no longer able to shift into gear and was now completely inoperable. I was told I would be responsible for…
Mar 9, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
