*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Vehicle speed controlCrash2 injuries
The contact owned a 2025 BMW X5. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated and became uncontrollable. The vehicle traveled over a cliff down an 80-foot drop and rolled over several times before coming to a stop. The contact and her husband were transported to a medical facility. The contact sustained multiple cuts and bruises, a broken left index finger cut to the tendon that required surgical repair, and a laceration on the right leg that became infected, requiring ongoing medical treatment and therapy. The contact's husband sustained five broken ribs, a broken right knee, and multiple head and body lacerations and contusions,…
Aug 21, 2025 · 16,368 milesService brakes
VEHICLE: 2025 BMW X5 MILEAGE AT TIME OF INCIDENT(S): 15,512 COMPONENT: Forward Collision Warning / Pedestrian Warning / Automatic Emergency Braking (City Collision Mitigation) DESCRIPTION OF PROBLEM: On multiple occasions, the Pedestrian Warning and/or automatic emergency braking system on my 2025 BMW X5 has activated with no pedestrian, vehicle, or obstacle posing any actual risk to the vehicle. These false activations have occurred both at low speed (parking lots/driveways) and at normal driving speed on public roads. In at least two instances, the sudden, hard braking created a real risk of being rear-ended by the vehicle behind me, endangering occupants of both vehicles. SPECIFIC…
Sep 29, 2026Service brakesCrash
I was driving my 2025 BMW X5 sDrive40i at approximately 60 mph when the vehicle in front of me stopped abruptly. I immediately applied the brake pedal firmly in an attempt to make an emergency stop. Despite applying heavy and continuous pressure to the brake pedal, the braking force felt unusually weak. The vehicle slowed gradually but continued rolling forward much farther than I expected and did not stop before I made low-speed contact with the rear of the vehicle in front of me. The vehicle did not skid, I did not feel the tires sliding, and I did not observe skid marks. My concern is that the vehicle did not provide the amount of braking force I expected despite firm emergency braking.…
Aug 25, 2026Exterior lighting
While the daytime running lights are on (this vehicle has front and rear daytime running lights, so when the DRLâs are on, the taillights are illuminated as well as the front daytime running lights). When the DRLâs are on, and you use a turn signal, the rear turn signals are almost invisible to the naked eye during the day time. Reason being, the DRLâs are on, so the rear tail lights are slightly illuminated. This vehicle also has a pulsating (fade on/off) turn signals in the front and rear. Itâs not a sharp on/off like a typical LED. So when using the turn signal, the rear turn signals (which also act as the taillight and brake light) are very very dim and hard to see as compared…
Aug 26, 2026Service brakes
2025 BMW X5...warning lights appeared and voice said emergency stop... emergency stop and tried to pull me off the road. shut down the vehicle for a while... and started up. finished errands. got home. vehicle would not start in the morning. dealership said it was an issue with the braking system... electronics and dead battery . said repaired. got it back. happened again...but got it going. dealership said if it happened again... press the gas pedal and it would clear up the problem. recent issue August 18, 2026. vehicle would not start. got a jump and emergency lights again.. emergency stop. vehicle towed to dealership. was told it had faults with the brake control unit. believed to be…
Aug 18, 2026Forward collision avoidance › Adaptive cruise control
While driving eastbound on [XXX] on XXX between approximately 9:29 and 10:21 AM, the vehicle suddenly displayed a red warning instructing the driver to âTake over braking function immediately.â At that moment, adaptive cruise control braking and automated braking assistance disengaged without warning, requiring the driver to manually brake while in traffic. This created an unexpected safety hazard for the driver, passengers, and surrounding motorists. Prior to this event, the vehicle had exhibited repeated Driver Assistance instability across multiple service visits, including inconsistent adaptive cruise control behavior, brakingârelated restrictions, and GPS mislocation affecting…
Aug 14, 2026Forward collision avoidance › Automatic emergency brakingCrash
Our 2025 BMW X5 50e was involved in an accident while slowly pulling into a parking spot at Bryce Canyon National Park in Utah. While turning right into the striped parking spot, the car suddenly accelerated, swiping the car parked to the right and continued on to break through a rung of the log fence barrier before manual hard braking stopped it from plunging into the canyon below. There was no audible alarm heard and apparently no emergency braking engaged to prevent impact with the other car or log fence. No airbags deployed. Emergency braking was enabled. Drive mode was Hybrid. With the grill damaged and a front sensor hanging below the damaged bumper. We are still awaiting the Park…
Jul 11, 2026Electronic stability control (esc)
The contact owns a 2025 BMW X5. The contact stated while the contact's son was driving at an undisclosed speed, the brake pedal was depressed, however the vehicle failed to stop as intended. The contact's son drove the vehicle to a local gas station. The vehicle was towed to the dealer, however the vehicle had not been inspected.The tow truck driver informed the contact's son that there was a leak in the brake fluid container. In addition, the contact stated that prior to the failure occurring, the vehicle was serviced on April 30,2026 and the recall, NHTSA Campaign Number 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydrauli) was performed. The manufacturer was made aware…
May 14, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
