*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
**Subject:** Formal Safety Defect Complaint: Premature Failure of Completed Recall Remedy (NHTSA Campaign 13V173000 / GM Recall 13136) Resulting in Sudden Loss of Power Steering **VEHICLE INFORMATION** * **Year/Make/Model:** 2012 Buick LaCrosse Hybrid (eAssist) * **VIN:** [XXX] * **Current Mileage:** [Insert Current Mileage] **DESCRIPTION OF SAFETY DEFECT & INCIDENT** This vehicle was previously serviced under NHTSA Campaign 13V173000 to resolve an inherent defect in the Generator Control Module (GCM) that presents a severe stalling and trunk fire risk. On 9-9-26, under normal driving conditions in ambient temperatures of approximately 95°F and after covering a distance of 10 miles, the…
Sep 9, 2026Electrical system
Shows service stability track
Jul 23, 2026Unknown or other
I was driving my car the engine turned off by itself everything locked up when i stop i tried to start it again and it just clicked, I thought it was the battery got a new battery started up drove it about a half mile did it again turned off everything locked up
Jul 9, 2026Unknown or other
I was driving my car the engine turned off by itself everything locked up when i stop i tried to start it again and it just clicked, I thought it was the battery got a new battery started up drove it about a half mile did it again turned off everything locked up
Jul 9, 2026Engine
2012 Buick LaCrosse V6 (Fairfax Plant). The vehicle suffered a sudden, complete loss of engine power and forward propulsion while traveling at highway speed, cutting off mid-drive with no warning. This occurred alongside a persistent StabiliTrak malfunction; the dash showed repeated "Service StabiliTrak" warnings before the failure, then turned bright orange with multiple warning lights and a message instructing me to activate my turn signal and pull over before RPMs dropped to zero. Because power cut out instantly, my [XXX] son (passenger) and I were trapped in the center lane of a dense, multi-lane highway. I was forced to dodge high-speed traffic and coast the dead vehicle across…
Jul 9, 2026Suspension
Subject: Complaint Regarding Improper Handling of Safety Recall Repair Hello, I would like to file an official complaint regarding a dealership that failed to properly follow required procedures for a federally mandated safety recall repair on my vehicle. Vehicle Information: ⢠Year/Make/Model: 2012 Buick Lacrosse ⢠VIN: [XXX] ⢠Recall Number (if known): Dealership Information: ⢠Dealership Name: Castle Buick ⢠Location: 7400 Cermak Rd, North Riverside, IL 60546 ⢠Date of Service Attempt: May 2026 Details of the Issue: The dealership did not follow the proper safety recall repair guidelines as required under federal regulations. Despite the recall requiring specific corrective…
May 18, 2026Unknown or other
There is a know water leak issues with GM. The below is the tsb, Technical Service Bulletin (TSB #16-NA-073. This is a safety issues because if your not aware it could lead to mold in your car. I noticed my issue about 3 weeks ago when my floor board was flooded. I can tell by how the carpet looks its been leaking for a while. I would like this to be further looked into. This is a know issues and the dealership should be responsible for repairs. This is also going to be a costly repair
Jun 1, 2026Engine and engine cooling
The contact owns a 2012 Buick Lacrosse. The contact stated that while driving at an undisclosed speed and making a turn, the vehicle shut off in the middle of the roadway and the vehicle failed to restart. A bystander advised the contact to press the alarm button twice to restart the vehicle. The contact followed the advice of the bystander, and the vehicle restarted. The vehicle was taken to Firestone, where an unknown diagnosis was made. The vehicle was towed to the dealer, where an unknown repair was performed; however, the failure reoccurred. The contact stated that the vehicle was towed to the dealer on several occasions. The dealer replaced the motor mounts, the engine oil, and other…
Mar 30, 2026 · 71,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
