The 2014 Buick LaCrosse has 5 safety recalls and 63 owner complaints on file with NHTSA. The most-reported problem area is electrical system (14 complaints).
Problem: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Components: Seat belts › Pretensioner; Air bags › Frontal › Sensor/control module-inactive; Air bags › Frontal
Problem: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Components: Seat belts › Pretensioner; Air bags › Frontal › Sensor/control module-inactive; Air bags › Frontal
Electrical system
NHTSA recall 14V317000 · Jun 12, 2014 · 14,765 vehicles
Problem: General Motors LLC (GM) is recalling certain model year 2014 Buick LaCrosse vehicles manufactured April 30, 2013, to September 1, 2013. In the affected vehicles, a wiring splice in the driver's door may corrode and break, resulting in the absence of an audible chime to notify the driver if the door is opened while the key is in the ignition. Additionally, the Retained Accessory Power (RAP) module may stay active for ten minutes allowing the operation of the passenger windows, rear windows, and sunroof. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 118, "Power-Operated Window, Partition, and Roof Panel Systems."
Risk: Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. If the passenger windows, rear windows, and sunroof can function when the vehicle is turned off and the driver is not in the vehicle, there is an increased risk of injury if an unsupervised occupant operates the power closures.
Fix: GM will notify owners and dealers will inspect the driver door window motor harness, and replace the electrical splice, as necessary, free of charge. The recall began August 2014. Owners may contact Buick customer service at 1-800-521-7300. General Motors number for this recall is 14235.
Service brakes, hydraulic › Foundation components › Disc
NHTSA recall 14V240000 · May 8, 2014 · 8,208 vehicles
Problem: General Motors LLC (GM) is recalling certain model year 2014 Buick Lacrosse vehicles manufactured January 29, 2014, through March 31, 2014 and 2014 Chevrolet Malibu vehicles manufactured February 7, 2014, through March 31, 2014, and equipped with 17 inch front brake rotors. The affected vehicles may have had brake rotors intended for the rear of the car accidentally installed on the front. The rear rotors, while the same diameter, are thinner and may result in a front brake pad detaching from the caliper.
Risk: If a brake pad detaches from caliper, there may be a sudden reduction in braking, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the front brake rotors, and install the correct rotors with new brake pads, as necessary, free of charge. The recall began on June 20, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14128.
Power train › Automatic transmission
NHTSA recall 14V092000 · Feb 21, 2014 · 355 vehicles
Problem: General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Risk: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Fix: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
NHTSA side barrier crash testNHTSA side pole crash test
2014 Buick Lacrosse 4 DR FWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
11.8%
Forward collision warning: Optional · Lane departure warning: Optional
2014 Buick Lacrosse 4 DR AWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
11.8%
Forward collision warning: Optional · Lane departure warning: Optional
2014 Buick Lacrosse eAssist 4 DR AWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
11.8%
Forward collision warning: Optional · Lane departure warning: No
2014 Buick Lacrosse eAssist 4 DR FWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
11.8%
Forward collision warning: Optional · Lane departure warning: No
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
LaCrosse eAssist Hybrid
28mpg combined
City / highway
24 / 35 mpg
Fuel
Regular Gasoline
2.4 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,400/year to fuel
LaCrosse FFV
21mpg combined
City / highway
18 / 28 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic (S6) · Front-Wheel Drive · about $3,200/year to fuel
LaCrosse
21mpg combined
City / highway
18 / 28 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic (S6) · Front-Wheel Drive · about $3,200/year to fuel
LaCrosse AWD FFV
20mpg combined
City / highway
17 / 26 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic (S6) · All-Wheel Drive · about $3,350/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Electrical system Instrument cluster/panel; Instrument panel › Speedometer/odometer
14
0
0
0
27,000 mi
Steering Rack and pinion
12
0
0
0
58,531 mi
Unknown or other
9
0
0
0
12,000 mi
Air bags
8
6
0
4
30,915 mi
Service brakes
6
1
0
1
48,000 mi
Exterior lighting Headlights
5
1
1
0
16,000 mi
Electronic stability control (esc)
5
0
0
0
79,000 mi
Power train
4
1
0
0
—
Seat belts
4
1
0
0
42,415 mi
Engine
4
1
0
1
45,500 mi
Wheels
4
0
0
0
30,000 mi
Structure Body
3
1
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
May 9, 2025 · 115,000 milesElectrical system The contact owns a 2014 Buick Lacrosse. The contact stated that after the vehicle was turned off, residual electrical power activated in the vehicle. The power windows and sunroof remained operational, and the instrument panel remained activated. The vehicle was taken to a local dealer, who diagnosed that the driver's door window switch was faulty and needed to be replaced; however, the vehicle was not repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V317000 (Electrical System); however, the contact related the failure to the recall. The manufacturer was not yet notified of the failure. The failure mileage was 115,000.
Jan 1, 2026Air bags Auto insurance company informed safety regulations due to recalls on this vehicle.
Sep 2, 2025Power train I was driving and my car stopped then I started it back up then hesitated to go. I parked the car then tried to reverse an it kept jumping and wonât accelerate. I could have got into a major accident on the freeway. The code is giving a Transmission Control Module
Apr 25, 2025 · 84,924 milesElectrical system › Instrument panel › Speedometer/odometer Odometer Fraud. The contact purchased a 2014 Buick LaCrosse. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,864, and at the time of registration, it was discovered that the mileage was 84,924. Local authorities had not been contacted.
Jan 8, 2025 · 79,535 milesSteering The contact owns a 2014 Buick LaCrosse. The contact stated that while his wife was driving on the highway at 25 MPH, the âService Power Steeringâ message was displayed, and shortly afterward the vehicle lost power steering functionality and the steering wheel became difficult to turn. The contact stated that his wife proceeded to make her way onto the side of the highway and parked the vehicle. The vehicle was towed to a local dealer to be diagnosed and the contact was informed that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 79,535.
Oct 16, 2024Electrical system I got locked in the car and couldn't get out for about 4 minutes. I had the key with me, it wouldn't start or unlock the doors or roll down the windows.
Dec 12, 2023Unknown or other When i put my car in park it still roles
Jan 2, 2019Electrical system 2014 recall# 14235 having electrical issue with driver side window, car radio and dash stay active for 10 minutes driver door donât chime every issue for 2014 Buick lacrosse keep being told there is not recall for my car every issue is from the driver side door electrical splice and driver door window motor harness
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.