*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical systemFire
TL* THE CONTACT OWNED A 2006 CHEVROLET SUBURBAN 1500. AFTER THE VEHICLE WAS DRIVEN AND PARKED, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DEEMED DESTROYED. THE VEHICLE WAS TOWED TO A PERSONAL STORAGE LOT. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER INSPECTED THE CAUSE OF THE FIRE TWICE AND REQUESTED TO INSPECT IT A THIRD TIME. THE INVESTIGATOR CHECKED THE FUSE BOX AND THE HVAC ELECTRICAL SYSTEM; HOWEVER, A DETERMINATION HAD NOT BEEN MADE. THE CONTACT WAS CONCERNED THAT THE MANUFACTURER WOULD NOT BE FORTHCOMING WITH THE CAUSE OF THE FIRE. THE…
Mar 23, 2017 · 130,000 milesUnknown or other
THE REAR LOCK ACTUATOR BECAME FAULTY AND WAS REPLACED 6/13. JUST SHORT OF 4YRS,THE ACTUATOR BECAME FAULTY AGAIN IN 6/1/17. THE DEALER WAS CONTACTED AN WAS TOLD SORRY, THE WARRANTY (1YR) HAD EXPIRED. 2 THINGS ARE THE PROBLEM WITH THIS ACTUATOR. BECAUSE THE BACKHATCH IS KEYLESS AND HAS NO RELEASE FROM THE INSIDE, THIS POSES AS A SAFETY RISK IF TRAPPED INSIDE THE VEHICLE. THERE ARE OTHER NUMEROUS SIMILAR COMPLAINTS FOR THE ACTUATOR BECOMING FAULTY WITHIN A SHORT PERIOD OF TIME, COSTING $700+ TO REPLACE.
Jun 1, 2017 · 114,900 milesService brakes
WHILE TOWING THE FAMILY BOAT ON SECONDARY ROADWAYS, I ATTEMPTED TO STOP IN HEAVY TRAFFIC, WHEN I PRESSED ON THE BRAKE PEDAL IT WENT COMPLETELY TO THE FLOOR AND BOTH THE TRUCK AND BOAT CONTINUED ROLLING TOWARDS STOPPED TRAFFIC. I WAS ONLY ABLE TO STOP THE VEHICLE BY MANUALLY OPERATING THE PARKING BRAKE. HAD I NOT HAD THE PRESENCE OF MIND TO UTILIZE THE PARKING BRAKE I WOULD HAVE COLLIDED WITH THE TRAFFIC STOPPED IN FRONT OF ME. UPON INSPECTION I NOTICED A LARGE MOUNT OF BRAKE FLUID UNDER THE DRIVER'S SIDE FRONT WHEEL. I TRANSPORTED THE VEHICLE TO MY SERVICE STATION WHERE THEY PLACED IT ON A LIFT AND SHOWED ME THE EXTENSIVE CORROSION ON ALL OF THE BRAKE LINES AND TRANSMISSION COOLING LINES.…
Dec 9, 2016 · 75,000 milesService brakes
ON DECEMBER 2, 2016, I WAS DRIVING THE SUV WITH MY FAMILY MEMBERS INSIDE. I WAS TRAVELING IN STATE HIGHWAY ABOUT 55 MPH WHEN A CAR IN FRONT OF ME BEGAN SLOWING DOWN. I ATTEMPTED TO SLOW DOWN AS WELL BY PRESSING THE BRAKE PEDAL BUT THE BRAKES DID NOT IMMEDIATELY ENGAGE. I THEN PRESSED THE BRAKE PEDAL HARD WHICH FOR ABOUT 1 SECOND CAUSED THE WHEELS TO LOCK. AS THE BRAKE PEDAL CONTINUED TO BE PRESSED DOWN, THE PEDAL SANK TO THE FLOOR AND THE ACTUAL BRAKES DISENGAGED AND THE SUV ONCE AGAIN BEGAN FREE-ROLLING. I PUMPED THE BREAK PEDAL AND I GOT SOME BRAKING ACTION OUT OF THAT, ALTHOUGH NO SIGNIFICANTLY. I VEERED THE SUV INTO ONCOMING TRAFFIC LANE TO AVOID COLLISION WITH THE REAR OF CAR IN FRONT…
Dec 2, 2016 · 23 milesService brakes
CORROSION OF HARD BRAKE LINE AT DRIVER / LEFT SIDE REAR, PARTLY HIDDEN FROM VIEW. NOT SEEN DURING INSPECTIONS. CONDITION DISCOVERED FOLLOWING SURFACE ROADWAY INCIDENT. VEHICLE WAS STATIONARY, IN DRIVE, POINTED DOWNHILL AT STOPLIGHT. BRAKE PEDAL SLOWLY STARTED GOING DOWN. PUMPING BRAKE HELPED A BIT, BUT SOON THE PEDAL STARTED FALLING AGAIN AND THE VEHICLE STARTED MOVING FORWARD. PUTTING VEHICLE IN PARK PREVENTED VEHICLE FROM STRIKING STOPPED VEHICLES IN FRONT. GOT OFF THE ROADWAY SHORTLY THEREAFTER AND DISCOVERED THE CORROSION AND LEAD MENTIONED ABOVE. VEHICLE IS CURRENTLY IN REPAIR SHOP WITH $1800 SERVICE BILL. BODY IS REQUIRED TO BE LIFTED OFF FRAME FOR REPLACEMENT LINES TO BE INSTALLED…
Sep 30, 2015 · 75,000 milesElectrical system
AFTER YEARS OF HAVING MY SUBURBAN THE LIFT GATE LOCK ACTUATOR STOPPED WORKING LAST YEAR. I SEARCHED ONLINE AND FOUND A REPLACEMENT OEM ACTUATOR WHICH I PURCHASED. I HAD IT INSTALLED BUT WHEN I TRIED TO USE IT, IT WOULD NOT WORK PROPERLY. THE TRUNK WOULD UNLOCK WHEN THE REST OF THE VEHICLE WAS LOCKED AND VICE VERSA. THE COMPANY THEN SENT ME REPLACEMENT AS THAT WAS A DEFECTIVE PART. THE NEW PART WORKED UP UNTIL MID MARCH OF THIS YEAR AND HAS NOW STOPPED WORKING ALSO. CURRENTLY, WHEN I TRY TO UNLOCK THE TRUCK ALL I HEAR IS A SMALL BUZZ COMING FROM THE ACTUATOR, BUT IT DOESN'T MOVE, IT'S FROZEN AT THE LOCK SETTING. I AM SURPRISED CHEVY HAS NOT ISSUED A RECALL ON THIS PART BECAUSE I FIND THE…
Jun 1, 2014 · 110,000 milesService brakes
WHILE APPROACHING EXIT RAMP IN DELAWARE (EXIT 1A) TRAFFIC SLOWED SO I BEGAN TO HIT MY BRAKES TO SLOW AND ALL OF A SUDDEN THE BRAKE PEDAL HIT THE FLOOR AND I COULD NOT STOP I ALMOST HIT THE VEHICLE IN FRONT OF ME WITH THE EXCEPTION OF FAST MANEUVERING OF WHICH MY DASH CAM CAUGHT, I SWERVED TO THE LEFT LANE TO AVOID A COLLISION THEN HIT THE EMERGENCY BRAKES AND GOT BACK INTO THE OFF RAMP THEN I REALIZED THAT THERE WAS NO BREAK PRESSURE AND SMOKE BELLOWING FROM UNDER THE HOOD OF MY VEHICLE I PULLED OVER TO INSPECT AND NOTICE BRAKE FLUID LEAKING. I TOOK THE VEHICLE TO NATIONAL TIRE AND BATTERY WHERE THEY INFORMED ME THAT I HAD A DOUBLE FRONT BRAKE LINE RUPTURE - I AM HAVING THEM REPLACE (A…
Sep 26, 2014 · 110,000 milesService brakes
I WAS DRIVING WITH MY FRIEND AND OUR 6 CHILDREN AND I APPLIED THE BRAKES WHEN ANOTHER CAR IN FRONT STOPPED SUDDENLY. THE BRAKES DID NOT WORK AND THE PEDAL WENT TO THE FLOOR. AT THE REPAIR SHOP ALL THE BRAKE LINES ARE BRITTLE. *TR
Aug 13, 2014 · 115,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.