*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Air bags
My two nearby dealers (Hudson Valley Chrysler Dodge Jeep Ram and Dutchess Chrysler Dodge Jeep Ram) both state they sold their tools to work on sprinter vans and refuse to complete the recall. I currently have no nearby options to complete this safety recall, and i cannot get my vehicle inspected.
Mar 3, 2026Suspension
âDuring inspection, both rear main leaf springs were found cracked symmetrically due to fatigue failure. Similar rear leaf spring defect was previously recalled on adjacent VIN ranges. Failure affects rear ride height and vehicle stability. No signs of overload or impact damage observed.â
Jan 16, 2026Air bags
I have received a letter from the FCA US LLC regarding recalls for both airbags. I have called 3-4 times requesting this service. Because the van is technically a dodge (although made by mercedes, back in 2007) there is no Dodge dealerships that will agree to service the vehicle. The chrysler/dodge dealerships don't service sprinters, as they haven't been rebranded by dodge since 2007, and the mercedes dealerships either don't have access to the Dodge recall system, or are unwilling to assist, as they are not affiliated with the recall. I called 1800- 992-1997, to speak with chrysler, (Case # [XXX]) and spent another 42 minutes on the phone yesterday, still unable to find a solution. They…
Jan 1, 2023Air bags
The contact owns a 2007 Dodge Sprinter. The contact received notification of NHTSA Campaign Number: 16V077000 (Air Bags) and 17V478000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Dec 2, 2022Engine
TL* THE CONTACT OWNS A 2006 (NA) DODGE SPRINTER. THE CONTACT STATED THAT THE VEHICLE LOST POWER, FAILED TO START, AND DECELERATED WHILE DRIVING ON A WEEKLY BASIS. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWBIN DODGE (275 AUTO MALL DR, HENDERSON, NV 89014, (702) 558-3800) WHERE AN APPOINTMENT WAS SCHEDULED. WHEN THE CONTACT ARRIVED AT THE DEALER, THEY STATED THAT THERE WAS NO APPOINTMENT IN THEIR SYSTEM. THE VEHICLE WAS THEN TAKEN TO CHAPMAN DODGE SAHARA (3175 E SAHARA AVE, LAS VEGAS, NV 89104, (702) 457-1061) WHERE THE STAFF WAS EXTREMELY RUDE AND SHUNNED THE CONTACT AWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE…
Mar 7, 2019 · 94,300 milesFuel system, gasoline › Storage › Tank assembly › Mounting
TL* THE CONTACT OWNS A 2007 DODGE SPRINTER CARGO VAN. THE CONTACT STATED THAT THE FUEL TANK FASTENING STRAPS BECAME LOOSE, WHICH CAUSED THE PLASTIC VALVE IN THE FUEL TANK TO DETACH. AS A RESULT, THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 07V325000 (FUEL SYSTEM) FOR CERTAIN 2007 DODGE SPRINTERS. THE DEALER (PETERSON DODGE CHRYSLER JEEP RAM, 5801 E GATE BLVD, NAMPA, ID 83687) STATED THAT THE VEHICLE WAS NOT ON THE RECALL LIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 196,000.
Jan 8, 2018 · 196,000 milesAir bags
TAKATA RECALL: I HAVE BEEN IN CONTACT WITH THE DODGE RECALL PEOPLE FOR THE LAST YEAR AND HAVE NOT BEEN ABLE TO GET ANY ACTION ON THEIR PART. THEY HAVE PUT ME IN CONTACT WITH ALL THE DODGE DEALERS IN SOUTH FLORIDA AND NONE OF THEM WILL WORK ON MY SPRINTER. PART OF THE PROBLEM IS THAT MY VEHICLE IS AN RV BUILT ONTO THE DODGE SPRINTER AND ANOTHER PROBLEM IS THAT IN 2007 DODGE WAS OWNED BY MERCEDES BENS AND DODGE DOES NOT FEEL RESPONSIBLE FOR MERCEDES PRODUCTS.
Nov 17, 2016 · 34,000 milesAir bags
TAKATA RECALL; MANUFACTURER IS UNABLE TO REMEDY SAFETY RECALL. NO INCIDENTS HAVE OCCURRED. LOCAL DODGE DEALERSHIP IS UNABLE TO REPLACE TAKATA AIRBAGS BECAUSE THEY DO NOT "HAVE THE TOOLS FOR A SPRINTER VAN". THEY ARE NOT HELPFUL IN ARRIVING AT A SOLUTION. DEALERSHIP IS BILLION DODGE-CHRYSLER JEEP IN BOZEMAN, MT 406-556-9076
Nov 15, 2017
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.