The 2002 Fleetwood Terry has 2 safety recalls and 4 owner complaints on file with NHTSA. The most-reported problem area is structure (3 complaints).
Recalls2safety recalls
Complaints4filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
Equipment › Recreational vehicle/trailer
NHTSA recall 07V120000 · Mar 19, 2007 · 167,096 vehicles
Problem: CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Fix: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
Equipment › Recreational vehicle/trailer
NHTSA recall 03V452000 · Nov 4, 2003 · 60,877 vehicles · opened after NHTSA action (ODI)
Problem: ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Risk: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Fix: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FLEETWOOD AT 1-800-629-8454.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Structure Body
3
0
0
0
—
Equipment Mechanical › Slide-in camper
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Oct 19, 2008Structure TL*THE CONTACT OWNS A 2002 FLEETWOOD TERRY TRAILER. THE CONTACT STATED THAT THERE IS A METAL FRAME UNDERNEATH THE VEHICLE WITH BRACKETS SUPPORTING THE WATER TANK. WHILE CLOSELY INSPECTING THE VEHICLE, SHE NOTICED THAT THE BRACKETS HAD INADEQUATE WELDING AND SUPPORT, WHICH CAUSED THE BOLTS TO DETACH. ALSO, THE PLASTIC MATERIAL THAT THE TANK IS MANUFACTURED FROM HAS A DEFORMED, SAGGY SHAPE. THE WATER TANK, WHICH IS APPROXIMATELY 30 GALLONS, COULD FALL AND CAUSED A CRASH OR SERIOUS INJURY. SHE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE CONTACT ALSO HAS PICTURES OF THE FAILED COMPONENT. THE MILEAGES WERE UNKNOWN.
Oct 10, 2006Equipment › Mechanical › Slide-in camper DT*: THE CONTACT STATED WHILE SETTING UP THE TRAILER, THE FAMILY DOG WAS CRUSHED BY THE SLIDER. THE MANUFACTURER WAS NOT ALERTED. UPDATED 10/25/2006 - THE DOG WAS KILLED AS THE BEDROOM SLIDER WAS EXTENDED. *NM
Aug 1, 2005Structure CONSUMER FLEETWOOD FRONT TIRE WAS RUBBING UP AGAINST THE WHEEL. *TS THE CONSUMER BELIEVED THERE WAS A DEFECT IN THE WAY THE RV WAS DESIGNED. *JB
Jul 1, 2005Structure › Body DT: THE CONTACT STATED AFTER A HURRICANE THIS SUMMER THERE WAS WATER ON THE FLOOR OF THE TRAILER. THE WHEEL WELLS WERE NOT SEALED PROPERLY, ALLOWING WATER TO LEAK INTO THE TRAILER. AS A RESULT, THE FLOOR DETERIORATED. THE CONTACT SEALED THE FLOOR HIMSELF. HOWEVER, HE FELT IT WAS UNSAFE TO WALK ON IT. HE CONTACTED THE MANUFACTURER, BUT THEY MAINTAINED UNLESS THERE WAS A RECALL NO REPAIRS WOULD BE MADE. *AK
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
PE06005 · opened Jan 20, 2006 · closed May 2, 2006INADVERTENT SLIDE-OUT EXTENSION MOVEMENT THIS INVESTIGATION WAS OPENED BASED ON ODI'S RECEIPT OF A CONGRESSIONAL LETTER ON BEHALF OF A CONSTITUENT.THE CONSTITUENT REPORTED INCIDENTS WHERE THE SLIDE OUT ROOM OF HIS MOTOR HOME WOULD INADVERTENTLY MOVE (EXTEND) DURING HIGHWAY USE.ODI WAS CONCERNED THAT A FULLY EXTENDED SLIDE OUT WOULD DEGRADE THE VEHICLE'S DYNAMIC HANDLING CHARACTERISTICS AND/OR POSSIBLY IMPACT AN OBJECT OR ANOTHER VEHICLE, RESULTING IN A CRASH.ODI CONTACTED FLEETWOOD AND DISCOVERED THAT SLIDE OUT ROOMS WERE INSTALLED IN MOTOR HOMES, TRAVEL TRAILERS AND FOLDING TRAILERS. AS PART OF THE INVESTIGATION ODI VISITED A RV SHOW AND THE FLEETWOOD PAXINOS PLANT TO EXAMINE SLIDE OUTS IN VARIOUS NEW MAKE AND MODEL VEHICLES AND GAIN AN UNDERSTANDING OF HOW THE SYSTEMS WORK.DURING THE INVESTIGATION ODI LEARNED THAT THERE ARE TWO METHODS USED TO EXTEND SLIDE OUT ROOMS.SOME MANUFACTURERS USE HYDRAULIC SYSTEMS AND OTHERS, SUCH…