Model year record
2014 Ford C-Max Energi recalls & problems
The 2014 Ford C-Max Energi has no safety recalls on file with NHTSA, and 30 owner complaints. The most-reported problem area is electrical system (16 complaints).
Safety recalls
No safety recalls have been filed for the 2014 Ford C-Max Energi.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2014 Ford CMAX Energi 5 HB FWD
| Frontal crash | ★★★★★ |
|---|---|
| Side crash | ★★★★★ |
| Rollover | ★★★★★ |
| Rollover risk | 14.7% |
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
C-MAX Energi Plug-in Hybrid Plug-in Hybrid
| City / highway | 40 / 36 mpg |
|---|---|
| Electric range | 20 mi |
| On electricity | 88 MPGe · 37 kWh/100 mi |
| Fuel | Regular Gasoline |
2 L · 4 cyl · Automatic (variable gear ratios) · Front-Wheel Drive · about $1,750/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Electrical system | 16 | 25,000 mi |
| StructureBody; Interior panels › Door | 4 | — |
| Power train | 4 | — |
| Fuel/propulsion system | 3 | 32,000 mi |
| Steering | 2 | — |
| Engine | 2 | — |
| Latches/locks/linkagesDoors › Latch | 2 | — |
| Engine and engine coolingCooling system › Radiator assembly | 1 | — |
| Service brakes | 1 | — |
| Unknown or other | 1 | — |
| Equipment | 1 | — |
| Wheels | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Back over prevention
The contact owns a 2014 Ford C-Max Energi. The contact stated while attempting to reverse, the rear-view camera displayed a blank screen. Several unknown messages were displayed. A dealer was contacted. The vehicle was taken to an independent mechanic, and the contact was referred to the dealer for assistance. The vehicle was then taken to the dealer to be diagnosed and it was determined that the rear-view camera needed to be replaced. The vehicle was not repaired; however, the contact stated that two computer modules were replaced. The contact related the failure to NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer…
- Power train
The contact owns a 2014 Ford C-Max Energi. The contact stated that while stopped at a traffic light, the vehicle was idling rough. The check engine warning light illuminated intermittently. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was taken to the dealer, who confirmed a transmission failure to the contact. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Structure › Interior panels › Door
The contact owns a 2014 Ford C-MAX Energi. The contact stated the front driverâs seat power seat was stuck in the reclined position. The contact took the vehicle to a local dealer to be repaired. The vehicle was returned, and the contact became aware that the rear driverâs side door panel was loose, causing the door to not open properly. The contact took the vehicle to the local dealer who diagnosed that the door panel was damaged and need to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 92,000.
- Electrical system
2014 FORD C-MAX ENERGI. CONSUMER WRITES IN REGARDS TO DEFECTIVE CHARGING CORD FOR VEHICLE. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS *JS
- Wheels
MY DAUGHTER DROVE THE 2014 FORD C MAX TO PICK UP MY YOUNGER DAUGHTER AND HAD A BLOWOUT WITH HER TIRE ON JUNE 26, 2019. SHE HEARD THE FRONT TIRE POPPED AND HAD TO MERGE FROM THE LEFT LANE TO THE RIGHT SHOULDER. THE SIDEWALL HAD A HOLE AND WASN'T ABLE TO FIX SO HAD TO CALL THE TOW TRUCK. THIS OCCURRED ON HIGHWAY 4 WHICH DIDN'T HAVE ANY ROAD CONSTRUCTION AND SHE DIDN'T RUN OVER ANYTHING. I AM CONCERNED WITH THE INTEGRITY OF THE TIRES. THE MILEAGE IS 43600 AND THE TREADS ARE STILL GOOD. I'VE REPLACED TWO TIRES SINCE EVEN TREADS NEED TO BE PAIRED UP. TWO NEW TIRES IN THE FRONT AND THE ORIGINAL TIRES ON THE REAR. I'VE KEPT THE THIRD TIRE FOR FUTURE USE. HEARING THE WHOLE FACT FROM MY DAUGHTER AM…
- Equipment
TL* THE CONTACT OWNS A 2014 FORD C-MAX ENERGI. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V592000 (EQUIPMENT). THE VEHICLE WAS SERVICED AT ED BUTTS FORD (1515 N HACIENDA BLVD, LA PUENTE, CA 91744, (800) 960-3673), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE VEHICLE WAS SUPPOSED TO GET AN "AS" CORD; HOWEVER, THE MECHANIC INSTALLED AN "AH" CORD INSTEAD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
- Electrical system
I STILL HAVE NOT RECEIVED A NOTICE FROM FORD THAT THE RECALL 18V-592 PARTS ARE IN STOCK TO REPLACE THE RECHARGER CORD. I WAS NOTIFIED ORIGINALLY ON SEPT 2018 BUT NOW 6 MONTHS LATER NO NOTIFICATION OF PARTS AVAILABLE. THE CAR CANNOT BE CHARGED USING 110V POWER AS FORD RECALL NOTICE SAID TO QUIT USING THE DEFECTIVE CHARGE CORD.
- Electrical system
TL* THE CONTACT OWNS A 2014 FORD C-MAX ENERGI. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V592000(ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2018. AFTER CONTACTING THE DEALER (TUTTLE CLICK FORD, 9501 RESEARCH DR, IRVIN, CA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
- Pedestrian alert soundsClosedLed to recall 22V063000
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review…
- Door Latch FailuresClosedLed to recall 20V177000
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl spring tab typically results in a ?door will not close? condition, however in certain somewhat rare circumstances, may result in the door coming open while driving. In response to ODI?s investigation, Ford has announced three field actions, as discussed below.On March 23, 2020, Ford submitted Safety…
- Door Latch FailureClosedLed to recall 16V643000
In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.One consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.Another alleged that a door that inadvertently opened struck a parked vehicle.In response to ODI's information request, Ford Motor Company (Ford) provided 500 unique reports related to the alleged problem on the subject vehicles.Ford reported no injury or accident claims.Ford also submitted 1,513 warranty claims related to door latch failures.Many customers indicated…