Model year record
2017 Ford C-Max Energi recalls & problems
The 2017 Ford C-Max Energi has no safety recalls on file with NHTSA, and 10 owner complaints. The most-reported problem area is electrical system (3 complaints).
Safety recalls
No safety recalls have been filed for the 2017 Ford C-Max Energi.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2017 Ford CMAX Energi 5 HB FWD
| Frontal crash | ★★★★★ |
|---|---|
| Side crash | ★★★★★ |
| Rollover | ★★★★★ |
| Rollover risk | 14.7% |
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
C-MAX Energi Plug-In Hybrid Plug-in Hybrid
| City / highway | 41 / 38 mpg |
|---|---|
| Electric range | 20 mi |
| On electricity | 95 MPGe · 35 kWh/100 mi |
| Fuel | Regular Gasoline |
2 L · 4 cyl · Automatic (variable gear ratios) · Front-Wheel Drive · about $1,700/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Electrical system12v/24v/48v battery | 3 | — |
| Fuel/propulsion system | 2 | — |
| Unknown or other | 2 | — |
| StructureBody | 1 | — |
| Vehicle speed controlThrottle | 1 | — |
| Hybrid propulsion system | 1 | — |
| Wheels | 1 | — |
| Steering | 1 | — |
| Tires | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Tires
At night I noticed the indicator light came on for tire pressure drove to the next gas station to check it was flat tire I looked every where for the spare tire no luck.called dealer told me where to look. Then he checked something and said it came with a air pump under the passenger seat. I read the symbol of Instructions very confused and limited no use of car for days with ordering tire waiting for delivery and so on....
- Steering
Steering wheel became loose. Within a week I took it into a Ford dealer who confirmed this was a serious safety concern. They worked on the problem a day later. Steering wheel bolt was damaged and would not retain torque. The steering wheel bolt was replaced by dealer.
- Wheels
Lug nuts are deforming. Costco techs require 3 sockets to obtain proper torque. Two piece construction is problematic.
- Electrical system
The contact owned a 2017 Ford C-Max Energi. The contact stated while starting the vehicle in the parking lot of her residence, there was a strong burning odor and several unknown warning lights illuminated. Additionally, the steering wheel and the brakes were inoperable, and the vehicle lost motive power. The vehicle was towed to the dealer, where it was diagnosed that the hybrid battery system had burned and needed to be replaced; however, the dealer informed the contact that there was no guarantee that the vehicle would become operable after the repair. Additionally, the contact stated that there was an unknown Federal mandate for an Extended Warranty that stated that the Ford…
- Fuel/propulsion system
The vehicle accelerate on its own accord, despite no foot or pressure to the accelerator, even going uphill and including after braking. For example, ona flat road, I stepped on the brakes and began to decelerate, I released the brake and the vehicle immediately began to accelerate forward at a high speed. I had to slam the brakes to prevent further movement. This is one of many instances, the most common of which is acceleration upwards of 10-15mph after the accelerator is released. It appears as if the accelerator remains pressed forward, I can feel the accelerator move back into place significantly later than when I remove my foot. I fear for my life and safety, and that of others. The…
- Unknown or other
I own a 2017 Ford C-Max and share it with my husband. It is our only car so the past few weeks have been tough. Since I received my recall (22S43) in the mail, my car has been struggling to start. I believe this is due to the recall as the car is not in the correct gear to start the engine (even though Iâve been putting it in park & engaging the emergency parking brake). Yesterday, on our way home from the grocery store, our car gave us the âstop safely nowâ display; luckily we were close to home but it was still pretty scary. The engine had shut off. Also, I missed a doctors appointment last week because my car wouldnât start. I almost missed my appointment for the RMV as well. Not…
- Electrical system
VEHICLE FINISHED CHARGING, AND THEN WAS UNPLUGGED. VEHICLE'S WARNING SYSTEM SAYS VEHICLE WAS STILL PLUGGED IN AND AND WOULDN'T MOVE. VEHICLE WAS TOWED INTO DEALERSHIP AND DIAGNOSED CHARGING PORT NEEDED TO BE REPLACED. CHARGING PORT IS UNATTAINABLE AND VEHICLE SITS AT DEALERSHIP WITH NO LIGHT AT THE END OF THE TUNNEL. CHARGING PORT UNATTAINABLE, TELLS ME FORD HAS A SERIOUS PROBLEM WITH THIS ISSUE.
- Unknown or otherCrash
THE CAR WAS IN REVERSE. MY INTENTION WAS CLEARLY TO BACK OUT OF A PARKING STALL. HOWEVER I HIT THE BRAKE, PUT THE CAR IN PARK, ATTEMPTED TO GET OUT OF THE VEHICLE BUT THE CAR KEPT GOING BACK, AT AN ACCELERATED RATE. IT WAS AS IF IT WAS GOING FULL SPEED, IN REVERSE. I COULDN'T STOP IT IN TIME BEFORE HITTING A SIDEWALK AND STAIR CASE BEHIND ME; AS WELL AS SIDE SWIPING A PARKED CAR IN THE STALL TO THE LEFT OF ME. MY DRIVER DOOR WAS DESTROYED BECAUSE IT WAS OPENED. THE AIRBAGS DID NOT DEPLOY.*DT
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
- Pedestrian alert soundsClosedLed to recall 22V063000
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review…