Problem: Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Fix: Mobility Specialists, working with Ricon, has notified the owners. Ricon will provide instructions and materials for replacing defective parts. Owners may contact Ricon customer service at 1-800-322-2884.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Engine
2
0
0
0
—
Unknown or other
2
0
0
0
—
Vehicle speed control
1
0
0
0
—
Forward collision avoidance
1
0
0
0
—
Electrical system
1
0
0
0
—
Service brakes
1
0
0
0
—
Visibility/wiper
1
0
0
0
—
Power train
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
May 19, 2018 · 73,000 milesPower train TL* THE CONTACT OWNS A 2015 FORD E-150. WHILE DRIVING 65 MPH, THE TRANSMISSION SUDDENLY SHIFTED INTO LOWER GEARS, CAUSING LOSS OF SPEED. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Oct 26, 2017 · 18,000 milesVisibility/wiper ON OR ABOUT OCT.26 MY HUSBAND WAS DRIVING TO OUR PHARMACY TO PICK UP MEDS. HE WAS DRIVING ALONE. THANKFULLY OUR GRANDCHILDREN WERE NOT WITH HIM. HE TOLD ME THE BACK WINDOW JUST EXPLODED HE TOLD ME AT FIRST HE THOUGHT IT WAS A GUN SHOT. HE PULLED OVER AND THERE WAS GLASS EVERYWHERE. FORD HAS KNOWN ABOUT THIS PROBLEM FOR QUITE SOMETIME.
Oct 18, 2017 · 20,000 milesService brakes HAD TO REPLACE BRAKE PADS TWICE IN 20,000 MILES. REPLACED ROTORS DUE TO WARPING. DEALER WAS NO HELP RESOLVING ISSUE. MY NEW BRAKE PADS ON THE PASSENGER SIDE HAS WORN TO THE METAL IN 4 MONTHS.
Jun 27, 2017 · 20,000 milesEngine UNEXPECTED AND RANDOM LOSS OF POWER --- HAVE TO RESTART TO GAIN POWER OCCURRED 7 TIMES ON 6/27/17 ON A 45 MILE ROUND TRIP ERRORS ON SCREEN HAPPENED TWO TIME ON 6/28 ON 4 MILE ROUND TRIP HAPPENED ONCE IN EARLY MAY WHICH I TOLD THE FORD SERVICE PERSON SEVERE SAFETY ISSUE STOPPING MID TRAFFIC REAR END COLLISION I HAD TO STOP IN THE MIDDLE OF THE LANE AND TURN IT OFF PUT IN PARK THEN START AGAIN TO GET GOING AGAIN "SERVICE ADVANCETRAC" "HILL ASSIST MODE NOT AVAILABLE" "SEE MANUAL" WRENCY SYMBOL
Mar 28, 2016 · 10,000 milesUnknown or other YESTERDAY THIS FORD RUN AWAY WITH ME WITH OUT PRESSING GAS PEDAL AN GOT UP TO 100 MPH,HAD TO SLAM ON BRAKES 4 TIMES TO GET IT BAK UNDER CONTROL THIS HAPPENED 5 TIMES YESTERDAY!
Dec 6, 2015 · 2,400 milesUnknown or other DRIVERS DOOR WILL NOT OPEN OR IF OPENS WILL NOT LATCH IF AIR TEMPERATURE IS BELOW 20*F.
Oct 22, 2015 · 4,000 milesForward collision avoidance TL* THE CONTACT OWNS A 2015 FORD E-150. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED ON ITS OWN. THE FAILURE RECURRED DURING THE 1,100 MILE ROAD TRIP. THE VEHICLE HAD JUST BEEN REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V614000 (FORWARD COLLISION AVOIDANCE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE NEEDED TO BE REPROGRAMMED. THE FAILURE MILEAGE WAS 4,000.
Aug 26, 2013Vehicle speed control AS REPORTED TO DEALER : CUSTOMER STATES WHEN ACCELERATING IN LOW GEAR AND LETTING OFF THE ACCELERATOR IT WILL CONTINUE TO MAINTAIN THE RPM UNTIL YOU HIT HARD ON THE BRAKES. MY ADDED COMMENTS IS THAT 1800 RPM WHEN NORMAL HIGHWAY SPEED IS OVER 60 MPH. IN STOP AND GO TRAFFIC THE DRIVER MUST MAINTAIN BRAKE WITH LEFT FOOT AND GAS WITH RIGHT FOOT OR YOU WILL REAR END THE CAR IN FRONT OF YOU. PS DEALER PERFORMED TEST AND STATED AT THIS TIME COMPARED TO LIKE UNITS AND THEY DO THE SAME THING. I TEST DROVE A NEW TRUCK WITH SAME ENGINE AND TRANS. AS MINE AND IT DID NOT DO THE SAME THING. *TR
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.