*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
EngineFire
The engine to my car completely caught on fire and destroyed the engine and inside of my car. All my items in my car were melted and put myself and other people in danger. There were no lights on until that morning where the engine light started flashing and in the span of 10-15 minutes the car was slowing down. Parked and turned off the car and the engine started smoking and caught on fire. Police department and fire department were called.
Oct 23, 2026Engine
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at 35 MPH, the check engine warning light illuminated, and the engine seized. The contact stated that while attempting to start the vehicle, the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the wet belt and the oil pump had failed and needed to be replaced. An attorney advised the contact to call the NHTSA Hotline to report the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000.
Aug 18, 2026 · 36,000 milesEngine
The authorized Ford dealer failed to properly execute the safety recall repair. They twice filled my 1.0L EcoBoost wet-belt engine with standard domestic XO5W20BSP oil instead of the manufacturer-mandated, recall-specified WSS-M2C948-B oil. once under interm recall they replaced long block, second part of recall they repaired recalI but put wrong spec oil in again. car has been driven 6,000 miles on the wrong oil, creating a renewed risk of timing belt delamination, oil pump starvation, and sudden engine failure on the highway.
May 2, 2025Service brakesCrash
The low brake fluid warning came on my dash as I tried to stop at a stop sign. I tried again to depress the brake pedal and the brake pedal was not moving. It was like it was locked in place. The second time I tried to push the brake, the warning flashed that I had no brake fluid. I managed to avoid traffic and the treeline, but sailed over a guide sign and into a cluster of power lines. Two of the lines were pulled out of the ground from the force of the impact. I checked the brake fluid reservoir and I do in fact have brake fluid within the specified range. My brakes should have worked.
Sep 18, 2026Air bagsCrash20 injuries
While in traffic, the brakes were pressed, the car did not brake and I had to swerve to try to avoid one collision and caused another one. The steering wheel airbag did not deploy and the vehicle i hit was struck twice.
Sep 23, 2026Engine
after my oil pump recall was done, the check engine light came on and is reading code P04DB.
Oct 15, 2025Power train
Kept like revving the engine like it was whining tight never show no check engine light nothing ever showed up was driving down the road and the car completely shut off no warning signs no nothing all was coming out of it like a oil pump or something had went out in the car.
Sep 12, 2026Engine
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at approximately 60 MPH, smoke was observed coming from the rear of the vehicle, and the check engine warning light illuminated. The vehicle was towed to the dealer, where the contact was informed that the vehicle needed a tune-up. The contact later received a notification through the mobile application indicating that the engine had multiple misfires. The vehicle was taken back to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure occurred after a recall-related engine replacement had previously been completed.…
Aug 3, 2026 · 63,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
