Model year record
2023 Ford Escape Hybrid recalls & problems
The 2023 Ford Escape Hybrid has no safety recalls on file with NHTSA, and 24 owner complaints. The most-reported problem area is electrical system (12 complaints).
Safety recalls
No safety recalls have been filed for the 2023 Ford Escape Hybrid.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Electrical system12v/24v/48v battery | 12 | 8,000 mi |
| Unknown or other | 7 | — |
| Forward collision avoidanceAdaptive cruise control; Dynamic brake support/brake assist | 5 | — |
| SeatsBarriers | 3 | — |
| Engine | 3 | — |
| Lane departureAssist | 2 | — |
| Power train | 1 | — |
| Exterior lighting | 1 | — |
| Vehicle speed control | 1 | — |
| Interior lighting | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Unknown or other
While Driving Vehicle with Lane Keeping Assistance Activated the vehicle will not stay in the lane. It keeps pulling to either left or right past the white or yellow lines. I took vehicle to dealership they checked system and found no problem. Hence I do not use the system. The safety risk is a possible head on collision with on coming vehicles. No warning lamps or other symptom prior. Ive been hesitant to report this due to lack of trust ?
- Electrical system
After incomplete over-the-air (OTA) update instrument panel cluster (IPC) fails to illuminate and only chimes when powered. Vehicle drives normally, but no speed, fuel, warning telltales shown to the driver. Safety issue as the driver is not informed of this critical vehicle information.
- Unknown or other1 injury
Ear piercing sound coming from what appears to be the stereo speaker system. It was so loud it felt like it blew out my ear drums by the time I got it turned off. Days later my ears are still ringing with intermittent headaches. I have scheduled a warranty service with the local ford dealership. There was no warning and started as soon as I started the car. No one has inspected the vehicle. This took place on 6/14/2025.
- Unknown or other
Bad battery. Yes, the dealership did replace the 12V battery, however since I do not drive often, and not 60 miles a day. I was advised to install a battery maintainer, which I should have been told at the time of purchase. However, how inconvenient as I will have a power cord in the driveway, and I would have to connect and disconnect the battery maintainer, which to me is a safety issue. I see online Ford has had these problems with their battery. Is Ford doing anything about this problem to ensure this type of problem is fixed? I purchased a new vehicle so I would not have problems.
- Electrical system
The contact owns a 2023 Ford Escape Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle suddenly switched from hybrid to gasoline and started to lose motive power. The contact pulled over to the shoulder of the roadway, where the failure persisted. There were no warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V954000 (Electrical System); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 8,000.
- Lane departure › Assist
The lane keeping system in my 2023 ford escape hybrid platinum keeps me too far to the left. When driving the lane keeping system keeps me too close to the center lane marker. I believe it is a potential safety issue for my car to be so close to the left side lane marker, often with the edge of my rear view mirror only inches from the left side lane marker. My local ford dealer says the lane keeping system can not be recalibrated to center the vehicle about 6 inches more to the right (passenger) side to provide a lager safety buffer on the left side of the car. I believe the lane keeping system should be capable of being calibrated.
- Electrical system
It seems to be the hybrid battery, it does not hold a charge, our safety or others are not affected it is the hassle of having to jump start your vehicle when it happens. This is a 2023 Escape Hybrid. The dealer had it towed and tried to figure it out but could not. They said that Ford is aware of the problem but have no fix. So we have been charged for the use of remote features but can not use them, on the window sticker. I have heard others that have put in the bigger battery and it solved the problem but Ford will not reimburse you because it is not a recall. We were told we have to drive the car for at least an hour every day to keep the battery charged, we also get this message every…
- Electrical system
The contact owns a 2023 Ford Escape. The contact stated while driving approximately 55 MPH, the low battery warning was illuminated. The contact stated many of the safety features such as the blind spot warning, Electronic Stability Control, and other unknown warnings were illuminated and indicated that the features were disabled. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that there was no failure of the 12V battery. The vehicle was not repaired. The contact had researched online and read that the 12V battery was not able to power all of the safety features for the same year, make, and model. The contact stated that the failure was recurring.…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.