The 2020 Ford Escape Phev has 1 safety recall and 1 owner complaint on file with NHTSA. The most-reported problem area is unknown or other (1 complaint).
Recalls1safety recalls
Complaints1filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
Electrical system › Propulsion system › Traction battery
NHTSA recall 25V789000 · Nov 14, 2025 · 20,558 vehicles
Problem: Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Fix: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2020 Ford Escape PHEV SUV FWD
Overall
Not Rated
Frontal crash
Not Rated
Side crash
Not Rated
Rollover
Not Rated
Forward collision warning: Standard · Lane departure warning: Standard
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
Escape FWD PHEV Plug-in Hybrid
41mpg combined
City / highway
43 / 38 mpg
Electric range
37 mi
On electricity
102 MPGe · 33 kWh/100 mi
Fuel
Regular Gasoline
2.5 L · 4 cyl · Automatic (variable gear ratios) · Front-Wheel Drive · about $1,650/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Unknown or other
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
May 1, 2021Unknown or other Ruido en la parte frontal cuando manejo en cuidad, se llevó al dealer y no pueden precisar cual es el problema, solo me mencionaron que no tienen nada que ver con algo suelto ni nada que vaya a afectar la seguridad. No pidieron dejar la unidad para evaluación pero me dejan sin carro por varias semanas porque tienen demasiados vehÃculos en turno. No acepte porque no puedo quedarme sin vehÃculo por tantos dÃas y tampoco me ofrecieron otro vehÃculo por el tiempo que tome la evaluación y reparar el problema. El plástico que cubre la bolsa de aire de la parte de atrás pasajero detrás del conductor se está saliendo. No se cuanto tiempo lleva asà pero no se ve bien y no se si tenga…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.