*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
Description of the Problem: I am the original owner of a 2022 Ford Escape PHEV (VIN [XXX]),.Current mileage is 41,585 miles. The vehicle is subject to Safety Recall 25SC4 (NHTSA 25V789 and 26V091) due to a manufacturing defect in the high-voltage battery cells (separator damage). This defect can cause internal short circuits, sudden loss of motive power, battery thermal venting, and in some cases vehicle fire â a clear safety risk. Before purchasing the Escape, I drove a 2015 Ford C-Max Plug-in Hybrid for 7 years and was very satisfied with it. I traded it for the Escape solely because of the greater electric range that was guaranteed at the time of purchase. For the first year of…
Oct 21, 2026Electrical system
The safety recall remedy, 25SC4, has permanently degraded my vehicle's advertised electric range and usable battery capacity, constituting a loss of vehicle value. A formal case has been opened with Ford Motor Company: CXH-09567043-Y8H5L7
Oct 6, 2026Electrical system
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V789000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted via an online chat. The contact had not experienced a failure.
Aug 4, 2026Electrical system
this recall has been in effect for nearly 1 year & puts my car @ risk but also doesn't allow me to charge beyond 80%, greatly effecting fuel efficiency. Ford has failed to address the issue in a timely manner or offered any compensation for my additional fuel consumption or offered a realistic deadline for repair
Nov 1, 2025Steering
The incident occurred while my 2008 Allegro Bus was towing my 2022 Ford Escape PHEV. Incident occurred on Sunday, 21 Jun 2026 about a mile from my home. I had just started a left hand turn and was in the intersection when I felt a thump-thump at the back of the coach. I did a quick inspection and saw no apparent damage and all tow connections were secure, so I continued to my home. While uncoupling the Escape from my motorhome, I saw the dash display warning of a steering issue. The steering felt heavy immediately; this wasn't a steering problem that developed over time. This happened during a single, towing maneuver, where the towed vehicle suddenly oscillated left and right twice while…
Jun 21, 2026Electrical system
My PHEV car randomly and suddenly has loss of propulsion creating a safety hazard in traffic. It seems to occur at low speeds, sometimes from waiting in line at an intersection. This fault produces a solid red battery warning light, but no additional safety warnings, nor an error code for diagnostics. I have experienced this fault randomly in April, May, and June. The worst experience was within intersection traffic when I was unable to accelerate; just coasted with cars whizzing past. My usual dealership servicing staff were unable to reproduce the error. I was told they would/could not assess this fault without an error code. I had my car towed to a different service company. They advised…
Apr 27, 2026Unknown or other
The guard plate between the sunroof and the moonroof fell off and the retractable screen rolled all the way back and is inoperable. The guard plate fell and hit my child while I was driving. When I searched the internet to see if others have experienced this issue, I discovered that it is a known issue with these vehicles. Unsecured falling parts is a danger and a recall should be issued to fix this issue immediately.
Jul 6, 2025Unknown or other
While driving, the metal crossbar trim above my head separating the front (movable) and rear (fixed) roof glass fell off, jamming the sunshade and then falling on my head
Jun 13, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
