Car Record Book

2011 Ford Escape recalls & problems

The 2011 Ford Escape has 3 safety recalls and 1,319 owner complaints on file with NHTSA. The most-reported problem area is steering (415 complaints).

Recalls3safety recalls
Complaints1,319filed by owners
Crashes · fires38 · 7reported in complaints
Injuries · deaths38 · 0reported in complaints
2011 Ford Escape in an NHTSA crash test
2011 Ford Escape in an NHTSA crash test

Safety recalls

Fuel system, gasoline › Delivery › Fuel pump

NHTSA recall 16V777000 · Oct 26, 2016 · 329,265 vehicles

Problem: Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.

Suspension › Front › Wheel bearing

NHTSA recall 15E045000 · Jun 3, 2015 · 576 vehicles

Problem: The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

Risk: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

Fix: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

Steering › Electric power assist system

NHTSA recall 14V284000 · May 29, 2014 · 740,878 vehicles

Problem: Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

Risk: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2011 Ford Escape NHTSA side crash test
NHTSA side barrier crash test
2011 Ford Escape NHTSA side pole crash test
NHTSA side pole crash test

2011 Ford Escape SUV 4x4

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk20.4%

2011 Ford Escape SUV 4x2

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk23.7%

2011 Ford Escape Hev SUV 4x4

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk20.4%

2011 Ford Escape Hev SUV 4x2

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk23.7%

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Escape FWD

25mpg combined
City / highway23 / 28 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Manual 5-spd · Front-Wheel Drive · about $2,700/year to fuel

Escape FWD

23mpg combined
City / highway21 / 27 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic 6-spd · Front-Wheel Drive · about $2,900/year to fuel

Escape 4WD

22mpg combined
City / highway20 / 26 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic 6-spd · All-Wheel Drive · about $3,050/year to fuel

Escape FWD FFV FFV

21mpg combined
City / highway19 / 25 mpg
FuelRegular Gasoline

3 L · 6 cyl · Automatic 6-spd · Front-Wheel Drive · about $3,200/year to fuel

Escape 4WD FFV FFV

20mpg combined
City / highway18 / 23 mpg
FuelRegular Gasoline

3 L · 6 cyl · Automatic 6-spd · All-Wheel Drive · about $3,350/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Steering
Electric power assist system; Column
415705110,000 mi
Power train
Automatic transmission; Automatic transmission › Control module (tcm/pcm/tecm)
26820345,379 mi
Fuel/propulsion system
25311049,000 mi
Engine
24835047,101 mi
Vehicle speed control
Accelerator pedal
24550245,000 mi
Electrical system
Ignition; 12v/24v/48v battery
11723253,000 mi
Unknown or other
5611270,142 mi
Structure
Body; Body › Hatchback/liftgate
4331348,000 mi
Fuel system, gasoline
Delivery; Delivery › Hoses, lines/piping, and fittings
3300042,500 mi
Suspension
Front › Wheel bearing
3200184,000 mi
Air bags
Frontal; Sensor › Occupant classification › Front passenger
261802365,000 mi
Visibility/wiper
2400253,210 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations