*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Power train
As I was driving the transfer case and drive shaft dropped out of truck. Broken bolts and no warning.
Aug 27, 2023Structure › Body
LARGE PATCHES OF PAINT TOPCOAT PEELING FROM VEHICLE ROOF, ABSOLUTELY NO EVIDENCE OF PRIMER HAVING BONDED/ ADHERING TO SEPARATED TOPCOAT, PEELED PAINT IS IDENTICAL ON BOTH SIDES, OBVIOUSLY PRIMER INTENDED TO INTEGRATE TOPCOAT WITH SUBSTRATE WAS FAULTY AND NOT ACCEPTABLE.
Mar 16, 2021 · 201,352 milesEngine
TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT EACH TIME SHE DROVE THE VEHICLE, IT STALLED WITHOUT WARNING. AFTER THE FAILURES, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAITED A MINUTE OR MORE TO RESTART THE VEHICLE. SOMETIMES, IT TOOK UP TO FOUR ATTEMPTS BEFORE THE VEHICLE WOULD RESTART. WHEN THE VEHICLE WAS RESTARTED, IT HESITATED TO MOVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE CODE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE…
Jan 5, 2018 · 210,000 milesTires › Tread/belt
TL* THE CONTACT OWNS A 2002 FORD EXCURSION EQUIPPED WITH TOYO OPEN COUNTRY R/T TIRES (NA), SIZE: LT285/75/R16. WHILE DRIVING 65 MPH, THE REAR PASSENGER TIRE EXPERIENCED TREAD SEPARATION. PRIOR TO THE FAILURE, THE REAR DRIVER'S TIRE WAS REPLACED BY ALLEN TIRE (LOCATED AT 1725 SUPERIOR AVE, COSTA MESA, CA 92627, (949) 646-5236) DUE TO A BULGE IN THE TIRE. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE VEHICLE. THE SET OF TIRES WERE A REPLACEMENT SET. THE TIRE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14T014000 (TIRES). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 170,000 AND THE TIRE FAILURE MILEAGE WAS 75,000.
Aug 24, 2017 · 170,000 milesWheelsCrash
HAD A B F GOODRICH LT315/75R16D ALL TERRAIN KO, DOT: BFAUHX111211, FRONT LEFT TIRE EXPLODE WITHOUT ANY WARNING, WAS DRIVING NORTH ON HIGHWAY 65, ABOUT 16 MILES SOUTH OF BRANSON, MO. I WAS TRAVELING AROUND 65 MPH IN THE RIGHT HAND LANE ON A CLEAR DRY DAY WITH MINIMAL TRAFFIC. THE TIRES WERE PURCHASED ON 4-23-11, SAM'S CLUB #6361, VEHICLE HAD 91,461 MILES. THE INCIDENT HAPPENED ON 5-8-18, THE VEHICLE HAD 136,896 MILES. (45,435 MILES). WHEN THE TIRE EXPLODED IT SEVERED THE FRONT LEFT BRAKE LINE RESULTING IN THE LOSS OF CONTROL OF THE VEHICLE, CAUSING MAJOR DAMAGE TO THE VEHICLE, RESULTING IN THE VEHICLE BEING TOTALED.
May 8, 2018 · 136,896 milesElectrical system
WAS DRIVING ON HIGHWAY AND VEHICLE ALL OF A SUDDEN LOST POWER KEPT PRESSING THE GAS PEDAL AND IT WOULDN'T GO AS FELT LIKE YOU WANTED TO TURN OFF IT WOULD STALL WE HAVE CHECKED EVERYTHING IN THE TRUCK ENGINE EVERYTHING AND EVERYTHING SEEMS GOOD TRANSMISSION DOES NOT HAVE ANY METAL SHAVINGS I DID NOTICE THAT FOR SOME REASON THE ELECTRICAL PANEL HAVE MELTED IT WAS ALL COMPLETELY MELTED AND THEY BELIEVE THAT THE TRANSMISSION IS ALSO MELTED AND STUCK TOGETHER I'M NOT SURE BECAUSE WE STILL HAVEN'T I MEAN TRANSMISSION HAS NO SIGNS THAT SOMETHING WRONG WITH IT I THINK THIS IS VERY THING I THINK THIS IS VERY DANGEROUS FOR A VEHICLE TO JUST STOP IN THE MIDDLE OF THE FREEWAY AND IMAGINE IF THEY WOULD…
Oct 21, 2017SteeringCrash
WHILE BACKING THE VEHICLE I FELT A POP AND THEN THERE WAS NO STEERING CONTROL. I LOOKED UNDER THE VEHICLE AND FOUND THAT THE TIE ROD CONNECTION TO THE PITMAN ARM HAD SNAPPED.
Jan 13, 2018 · 259,000 milesTires › Tread/belt
TL* THE CONTACT OWNS A 2002 FORD EXCURSION EQUIPPED WITH SUNFULL MONT-PRO HT781 TIRES, SIZE: LT265/75/16. WHILE DRIVING 65 MPH, THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR PASSENGER SIDE TIRE TREAD SEPARATED, WHICH CAUSED A BUBBLE IN THE TIRE. WITHIN LESS THAN A THOUSAND MILES LATER, THE FRONT DRIVER'S TIRE ALSO EXPERIENCED THE FAILURE. THE RETAIL FACILITY WHERE THE TIRES WERE SOLD AND INSTALLED WAS NOT CONTACTED. THE TIRE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 166,000 AND THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 4,999.
Jun 21, 2017 · 166,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.