Model year record

2012 Ford F-550 recalls & problems

The 2012 Ford F-550 has 5 safety recalls and 13 owner complaints on file with NHTSA. The most-reported problem area is engine (9 complaints).

Recalls5safety recalls

Complaints13filed by owners

Crashes · fires1 · 1reported in complaints

Injuries · deaths1 · 0reported in complaints

Safety recalls

EquipmentAug 13, 2014

Equipment

Recall 14V4980003 vehiclesopened after NHTSA action (ODI)

Problem: PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Risk: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Fix: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.

Fuel system, otherFeb 6, 2014

Storage › Tank assembly › Mounting

Recall 14V04000018 vehiclesopened after NHTSA action (ODI)

Problem: Almared, Inc., dba A-1 Alternative Fuel Systems, is recalling certain model year 2011-2012 Ford F-550 transit buses manufactured May 2011 through April 2013, altered to operate on compressed natural gas (CNG). In the affected vehicles, the brackets securing the passenger side CNG fuel tank may break.
Risk: If the brackets break, the CNG tank may separate from the vehicle frame increasing the risk of a crash or possible fire.
Fix: Almared, Inc. has notified owners and all affected vehicles have been remedied, free of charge. Owners may contact Almared at 1-559-485-4427.

EngineOct 30, 2013

Engine

Recall 13V5350002,951 vehicles

Problem: Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Risk: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
Fix: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.

Engine and engine coolingAug 23, 2013

Exhaust system › Manifold/header/muffler/tail pipe

Recall 13V38000037 vehiclesopened after NHTSA action (ODI)

Problem: Manning Equipment Inc. LLC (Manning) is recalling certain model year 2012 Ford F-350, F-450 and F-550 gasoline engined dual rear wheel chassis vehicles manufactured October 2011 through June 2012. The tailpipe on the exhaust system does not extend out beyond the edge of the body, allowing heat to build up in rear curbside storage compartment.
Risk: Excessive heat build up in rear compartment could result in fire.
Fix: Manning Equipment has notified owners, and dealers will install tailpipe extensions free of charge. The recall has already begun. Owners may contact Manning Equipment at 1-502-426-5210.

Power trainDec 8, 2011

Automatic transmission

Recall 11V58200016,091 vehicles

Problem: FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, ÂTHEFT PROTECTION.Â THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.
Risk: THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.
Fix: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
Engine	9	1	1	1	78,000 mi
Fuel/propulsion system	2	0	0	0	—
Service brakes	2	1	0	1	—
Suspension	1	0	0	0	—
Electrical system	1	0	0	0	—
Unknown or other	1	0	0	0	—
Fuel system, gasoline	1	0	0	0	—
Power train	1	1	0	1	—
Engine and engine cooling	1	0	0	0	—
Steering	1	0	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Engine and engine cooling
The contact owns a 2012 Ford F-550 chassis with an Earth Roamer RV. The contact stated while driving at approximately 65 MPH, the vehicle was making an abnormal sound coming from the engine compartment. The contact stated that the turbocharger needle on the instrument cluster fell to zero. The contact stated no warning light was illuminated. The contact stated that the vehicle was losing motive power while depressing the accelerator pedal. The contact stated that the abnormal banging sound was louder, and the vehicle lost motive power. The contact pulled off the highway and then stated that the power steering had failed. The contact was turned off and restarted the vehicle; however, the…
May 17, 2024 · 72,000 miles
Engine
The contact owns a 2012 Ford F-550. The contact stated that while driving at approximately 15 MPH, the vehicle stalled without warning. The contact made multiple attempts to restart the vehicle; however, the vehicle repeatedly failed to start up. Due to the failure, the contact called the dealer and had the vehicle towed there for an inspection. The contact then called an independent mechanic who informed him that based on what he described; his vehicle had experienced engine failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was 35,800.
Apr 21, 2022 · 35,800 miles
EngineFire
WHILE DRIVING VEHICLE ON TRAIL IT WAS NOTICED THAT SMOKE AND FIRE WERE COMING FROM THE UNDERCARRIAGE. DRIVER ATTEMPTED TO PUT THE FIRE OUT WITH THE VEHICLE SUPPLIED FIRE EXTINGUISHER. AFTER THE EXTINGUISHER RAN OUT THE VEHICLE FIRE ACCELERATED AND TOTALLY ENGULFED THE VEHICLE.*DT*JB
Sep 2, 2020
Power trainCrash1 injury
TL* THE CONTACT OWNS A 2012 FORD F-550. WHILE THE CONTACT WAS HAULING SAND AND REGROUND GRAVEL UP A HILL, THE EMERGENCY BRAKE WAS ENGAGED AND THE GEAR SHIFTER WAS PLACED INTO PARK. THE ENGINE WAS RUNNING AND THE CONTACT EXITED THE VEHICLE. WHEN THE CONTACT RE-ENTERED THE VEHICLE, SHIFTED GEARS, AND RELEASED THE EMERGENCY BRAKE TO DRIVE, THE ENGINE STALLED. THE VEHICLE ROLLED DOWN THE HILL. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED FAILURE OCCURRED TWICE JUNE 05,2019 AND SEPT.6, 2019. THERE WAS A FULL TANK OF FUEL IN THE VEHICLE. WHILE DRIVING UP A HILL HAULING SAND AND GRAVEL, THE CONTACT…
Jun 5, 2019 · 55,000 miles
Fuel system, gasoline
I HAVE ONLY USED THE TRUCK FOR FIVE MONTHS AND HAVE HAD SEVERAL BUSINESS INTERRUPTIONS AND ISSUES WITH THE TRUCK FROM THE GAS TANK LEAKING, PROBLEMS WITH THE BRAKES AND THE BOX HOIST THAT WOULD NOT RAISE. I HAVE HAD THE BOX HOIST FIXED MULTIPLE TIMES BUT THE WELD KEEPS BREAKING. I AM SURE FORD KNOWS ABOUT THE HOIST PROBLEM BUT THEY HAVE NOT ISSUED ANY RECALLS FOR IT. AS A CONSUMER I FEEL CHEATED. MY RECENT PROBLEM IS THE ENGINE, IT HAD STALLED UNEXPECTEDLY AND SHUT DOWN COMPLETELY FOR NO REASON AT ALL AND WITHOUT WARNING WHILE MY SON WAS DRIVING ON THE HIGHWAY. IT WAS A SAFETY ISSUE AND PUT MY SON'S LIFE AT RISK. I LOOKED UP THE ABOVE VIN NUMBER ON THE INTERNET BUT COULD NOT FIND DIRECT…
Jul 15, 2019
Unknown or other
ECM LOOSING INFORMATION, ON HIGH WAY TRUCK SHUT DOWN WOULD NOT MOVE DUE TO EMISSION AND PCM PROBLEM. ECM NEED TO REFLASH ON UPDATED VERSION OR REPLACE
Oct 12, 2018 · 267,000 miles
Engine
TL* THE CONTACT OWNS A 2012 FORD F-550. THE CONTACT STATED THAT THE CAM SHAFT FRACTURED INTERNALLY WITHIN THE CYLINDER HEAD AND DESTROYED THE ENGINE ASSEMBLY. THE DEALER (MATHEWS FORD OREGON, 2811 NAVARRE AVE, OREGON, OH 43616, (419) 698-4444) AND THE MANUFACTURER INDICATED THAT THE VEHICLE'S THREE YEAR WARRANTY HAD EXPIRED AND SERVICE WAS DENIED PER THE CAMPAIGN FOR CUSTOMER SATISFACTION NUMBER: 17B30. THE DEALER PREVIOUSLY REPLACED THE ENGINE ASSEMBLY ONCE BEFORE AND INDICATED THAT THE PART NEEDED TO BE REPLACED A SECOND TIME. THE DEALER AND AN INDEPENDENT MECHANIC INDICATED THAT THE ENGINE ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER PROVIDED NO ASSISTANCE OTHER THAN THE DEALER…
May 14, 2015 · 114,484 miles
Engine
TL* THE CONTACT OWNS A 2012 FORD F-550. WHILE DRIVING ON AN INCLINE AT 60 MPH, THE ENGINE POWER LOSS INDICATOR ILLUMINATED. SUDDENLY, THE CONTACT HEARD A LOUD POP SOUND AND THE ENGINE STALLED AND LOST POWER. THE VEHICLE WAS TOWED TO WORTHINGTON FORD (2950 N BELLFLOWER BLVD, LONG BEACH, CA 90815, (562) 420-3333) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Jun 15, 2016 · 100,000 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

Vehicle Commanded Engine ShutdownClosedLed to recall 15V175000
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely…
RQ14005 · opened Jan 13, 2015 · closed Mar 15, 2016
CNG Fuel Container SecurementClosedLed to recall 14V040000
The Office of Defects Investigation (ODI) is aware of 1 incident related to the alleged defect. By letter dated January 10, 2014, Almared, Inc. (doing business as A-1 Alternative Fuel Systems) has notified ODI that it has conducted a safety recall (NHTSA Recall No. 14V-040) to address a safety defect in 18 model year 2011-2012 Ford F-550 transit buses manufactured between May 2011 and April 2013. These vehicles have been altered by A-1 to contain one or more compressed natural gas (CNG) fuel containers. According to A-1, the brackets securing passenger side CNG fuel containers to the vehicle chassis may fracture, resulting in a CNG fuel container that is unsecured. A-1 has reportedly inspected all 18 affected vehicles and repaired all vehicles equipped with the defective mounting bracket by installing a new bracket of an improved design. The new bracket has added strength as a result of…
PE13038 · opened Nov 15, 2013 · closed Mar 9, 2014