*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Fuel system, diesel
The contact owns a 2020 Ford F-550. The contact stated that while the vehicle was parked, it was discovered that there was metal deposits inside the system causing the fuel pump failure. The contact associated the failure with NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The dealer was contacted but failed to retrieve the correct diagnostic trouble codes related to the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
Jan 15, 2026 · 150,000 milesFuel/propulsion systemFire
I had my truck serviced, engine oil and fuel filters replaced, I picked up truck and while driving home, engine loss of power came on screen, truck then stalled, I observed smoke coming from under the hood, I exited vehicle to try and open hood, but flames were already present, I called 911 fire department came and put fire out. truck is a total loss. Fire Capt observed that fire seem to have started near the fuel filter housing, I was fortunate to escape the cab along with my dog, I have read several reports about filter housing leaking and starting fires, my brother inlaw, actually had the same issue, filter split causing fuel to leak, but fortunately he had just started the truck and was…
Apr 1, 2026Fuel system, diesel
The contact owns a 2020 Ford F-550. The contact stated that while driving at 20 MPH, the fuel injector became inoperable. The check engine warning light became illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was contacted and confirmed that the part to repair the vehicle under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel) was on back order and that a second notification would be forwarded once parts became available. The failure mileage was approximately 85,172.
Nov 26, 2025 · 85,172 milesFuel system, diesel
The contact owns a 2020 Ford F-550. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.Â
Dec 30, 2025Engine
At ~93,000 miles, my 2020 Ford F-550 (7.3L âGodzillaâ V8) suffered catastrophic engine failure due to a roller lifter bearing failure, causing internal valvetrain damage and requiring full engine replacement. Ford dealer stated they recommended 90% coverage of the repair under goodwill through corporate, but later reduced coverage to 40% without explanation. After repairs, Ford corporate recommended a 3-year/36,000-mile PremiumCare warranty, then rescinded it a week later and offered only free oil changes. The 7.3L engine in my truck shares the same design as the F-53/F-59 motorhome chassis, which have multiple Technical Service Bulletins (TSBs) for lifter bearing failure, overheating…
Aug 8, 2025Power train
The contact owns a 2020 Ford F-550. The contact stated that while starting the vehicle, the vehicle unintentionally rolled away while the transmission was in park(P). No warning light was illuminated. Additionally, the vehicle jerked while driving uphill. The vehicle also jerked violently while downshifting from third to second gear. The vehicle was taken to the dealer, who determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V256000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the…
May 12, 2025 · 100,000 milesFuel/propulsion system
There was a recall on this veh. over a year ago and they still do not have the parts to repair it. My fuel milage went from 13.8 down to 9.6 and still going down. I have called Ford about this and they say they are still waiting on parts. I reminded them it has been over a year now and should have had the parts in a long time ago.
Apr 30, 2025Fuel system, diesel › Delivery › Fuel pump
The contact owns a 2020 Ford F-550. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. VIN tool confirms parts not available. The contact stated that while driving on a main road at 35 MPH a message displayed on the instrument panel which stated "reduced engine power" the contact proceeded to enter into a parking lot where the vehicle was parked, and left idle for a…
Sep 24, 2024 · 38,239 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.