Model year record
2017 Ford Fusion Energi recalls & problems
The 2017 Ford Fusion Energi has no safety recalls on file with NHTSA, and 19 owner complaints. The most-reported problem area is electrical system (8 complaints).
Safety recalls
No safety recalls have been filed for the 2017 Ford Fusion Energi.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2017 Ford Fusion Energi 4 DR FWD
| Frontal crash | Not Rated |
|---|---|
| Side crash | Not Rated |
| Rollover | ★★★★★ |
| Rollover risk | 10.9% |
Forward collision warning: Optional · Lane departure warning: Optional
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
Fusion Energi Plug-in Hybrid Plug-in Hybrid
| City / highway | 43 / 41 mpg |
|---|---|
| Electric range | 22 mi |
| On electricity | 97 MPGe · 35 kWh/100 mi |
| Fuel | Regular Gasoline |
2 L · 4 cyl · Automatic (variable gear ratios) · Front-Wheel Drive · about $1,600/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Electrical system12v/24v/48v battery | 8 | 28,000 mi |
| Unknown or other | 5 | 10,000 mi |
| Power train | 4 | 17,500 mi |
| Engine | 2 | — |
| Steering | 2 | — |
| Fuel/propulsion system | 1 | — |
| Service brakes | 1 | — |
| Vehicle speed control | 1 | — |
| Electronic stability control (esc) | 1 | — |
| Service brakes, hydraulic | 1 | — |
| Seats | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Unknown or other
So I had my tires put on today and during that time I did a claim on here. And I just found out that my crankshaft is almost hanging out. And I read on Google. Thatâs something that usually happens with these once theyâre in the high mileage which mine is. Claim # [XXX] was the claim I did before this one I had hit potholes several in Madera, California, where I live. The roads are very bad. I even had made a report to three years ago because I hit one to the police officer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Seats
I have a few complaints. First the most important. I was sitting in the drivers seat waiting on my kids. I accidentally pushed the set seat. Which seat 1 & 2 are both set pretty far back. Well for whatever reason it kept moving my seat forward toward the steering wheel, which at first I was like OK laughing but then it kept going and then I got stuck in between the steering wheel and the seat and it wasnât stopping so I opened my door and I believe thatâs what stopped. I canât remember I panicked and kind of laid to the side, but it really hurt. Second thing is when I turn my car is making a ticking noise. Iâm getting that checked out today. Third thing is my car would not turn on…
- Engine
I lost power while on the Freeway any indicators flashed: "see manual", "pre-collision assist not available", "service advance track", "downhill assist not available", the check engine light was on. It seems that when to limp mode. I took it to the Ford fusion dealer so they could check the car. They run into test and found that the transmission or motor has failed. I check and found that on that year make and model some cars were affected and it was a recall for that. This is the recall If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
- Power train
The contact owns a 2017 Ford Fusion Energi. The contact stated while attempting to drive out of the drive-thru, the gear shifter was stuck in park(P). The contact had experienced several failures. The contact stated that the transmission failed to shift into drive. The contact stated that once the vehicle was parked the gear shifter remained stuck in park(P). The contact manually depressed the button under the gear shifter to move the gear shifter. The check engine warning light and service reminder light were illuminated. The vehicle was towed to a local dealer and was diagnosed and determined that the shifter cable bushing had detached and needed to be replaced. The vehicle was repaired.…
- Electrical system › 12v/24v/48v battery
The contact owns a 2017 Ford Fusion Energi. The contact stated that after her son had parked and turned off the vehicle and upon returning to the vehicle, the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed with battery failure. The vehicle was not repaired due to the cost and remained with the dealer. The manufacturer was notified of the failure and an estimate of the battery cost was available; however, the contact was unaware when the battery would be in stock. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.
- Service brakes, hydraulic
The contact owns a 2017 Ford Fusion Energi. The contact stated while depressing the brake pedal, the brake pedal failed to return to the original position; or would not respond immediately and effectively to stop the vehicle. The brake warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was later taken to a local independent mechanic where it was diagnosed that the failure experienced was related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately…
- Steering
The contact owns a 2017 Ford Fusion Energi. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, with the steering wheel feeling abnormally loose. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering column fastener. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V167000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure…
- Electrical system
SYNC IN-DASH CONTROL SYSTEM IS SEVERELY DELAYED OR UNRESPONSIVE. ENTIRE SYSTEM SHUTS OF RANDOMLY, GPS LOCATION IS INACCURATE, SYSTEM SWITCHES FROM DAY TO NIGHT MODE CAUSING THE SCREEN TO BE HARD TO SEE. ISSUES OCCUR AT ALL TIMES.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
- Pedestrian alert soundsClosedLed to recall 22V063000
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review…