Model year record

2019 Ford Fusion Energi recalls & problems

The 2019 Ford Fusion Energi has 1 safety recall and 122 owner complaints on file with NHTSA. The most-reported problem area is electrical system (103 complaints).

Recalls1safety recalls

Complaints122filed by owners

Crashes · fires0 · 2reported in complaints

Injuries · deaths1 · 0reported in complaints

Safety recalls

Hybrid propulsion systemFeb 15, 2019

Hybrid propulsion system

Recall 19V0990002,108 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 305, "Electric-Powered Vehicles: Electrolyte spillage and electrical shock protection."
Risk: Potential contact with high voltage sources increases the risk of injury.
Fix: Ford will notify owners, and dealers will install a Bus Electrical Center (BEC) cover over the high voltage fuses, free of charge. The recall began April 2, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C05.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2019 Ford Fusion Energi 4 DR FWD

OverallNot Rated

Frontal crash	Not Rated
Side crash	Not Rated
Rollover	★★★★★
Rollover risk	10.9%

Forward collision warning: Standard · Lane departure warning: Standard

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Fusion Energi Plug-in Hybrid Plug-in Hybrid

42mpg combined

City / highway	43 / 40 mpg
Electric range	26 mi
On electricity	103 MPGe · 33 kWh/100 mi
Fuel	Regular Gasoline

2 L · 4 cyl · Automatic (variable gear ratios) · Front-Wheel Drive · about $1,600/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem area	Complaints	Fires	Injuries	Typical mileage*
Electrical systemPropulsion system › Traction battery › Management system/energy control module (bms/becm)	103	2	1	44,000 mi
Engine	10	0	0	—
Fuel/propulsion system	9	0	0	—
Unknown or other	8	1	0	—
Power train	6	0	0	—
CommunicationManufacturer telematics; Auto crash notification	3	0	0	22,000 mi
Vehicle speed control	2	0	0	—
Service brakes	2	0	0	—
Lane departureAssist; Warning	2	0	0	—
Latches/locks/linkagesTrunk lid › Latch	1	0	0	—
StructureBody	1	0	0	—
Steering	1	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Electrical system
National Highway Traffic Safety Administration Office of Defects Investigation / Vehicle Safety Hotline 1200 New Jersey Avenue SE West Building Washington, DC 20590 RE: VEHICLE SAFETY COMPLAINT 2019 Ford Fusion Hybrid Ford Recall 23S33 / NHTSA Recall 23V440/June 16, 2023 To Whom It May Concern: I am submitting this correspondence to formally document a potentially serious safety concern involving my 2019 Ford Fusion Hybrid, which is subject to Ford Recall 23S33 / NHTSA Recall 23V440. I have made multiple attempts to have the outstanding recall completed through AutoNation Ford Wolfchase, located at 7925 Stage Road, Bartlett, Tennessee 38133. During previous attempts to schedule the recall…
Oct 8, 2026
Power train
CHARGE CIRCUIT CONDITION INDICATOR LIGHT THIS IS DEFECTIVE ELECTRICAL SYSTEM THAT LEFT NOT CORRECTED THERE IS A POSSIBILITY OF AN ELECTRICAL FIRE. THREE INDICATOR LIGHTS UNITS HAVE BEEN INSTALLED ON THIS VEHICLE, A 2019 FORD FUSION ENERGI ( KNOWN AS A PLUG IN HYBRID) ALL THREE INDICATOR CHARGE LEVEL LIGHTS HAVE BURN OUT WITHIN A WARRANTY PERIOD OF OPERATION AND FORD WILL NOT ACKNOWLEDGE FAULTY HARDWARE HAVE BEEN INSTALLED IN THIS AND OTHER VEHICLESâ. FORD REFUSES TO ACKNOWLEDGE WARRANTY REPLACEMENT OR QUALITY ISSUES WITH THIS DEVICE. THIS IS A PLUG IN HYBRID SYSTEM USING A HIGH VOLTAGE BATTERY.
Aug 29, 2026
Electrical system
The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V44000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the vehicle was taken to the dealer where it was confirmed that the HV battery needed to be replaced. The contact was informed that the HV battery was ordered on June 6,2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed that parts were on back order and there was no delivery date available. The contact had not experienced a failure. Parts…
Jul 15, 2025
Fuel/propulsion system
re. recall 23V-440 Issued June 2023 as of March 2025 (one year and 9 months later), on remedy. they now claim one will be available 3Q25, but they also estimated a fix 3Q24. this is an UNACCEPTABLE amount of time to not have a fix and have a formal recommendation not to charge the vehicle.
Jun 16, 2023
Electrical system
The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Feb 12, 2025
Electrical system
The contact owns a 2019 Ford Fusion Energi. The contact stated that the battery was inoperable. The contact was unable to use the rapid charger. The contact was unable to charge the vehicle. The contact stated that the heated seats were inoperable. The check engine warning light was illuminated. The contact was concerned about using the vehicle. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact not to use the rapid charger. The contact stated that the manufacturer had exceeded a…
Jan 1, 2024 · 30,000 miles
Visibility/wiper
Window tint on passenger back side window and rear window is so bad that it impairs viewing
Dec 1, 2023
Electrical system
See attached document for complaint
Dec 20, 2024

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

Pedestrian alert soundsClosedLed to recall 22V063000
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review…
DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023