Model year record
2017 Ford Fusion Hybrid recalls & problems
The 2017 Ford Fusion Hybrid has no safety recalls on file with NHTSA, and 70 owner complaints. The most-reported problem area is power train (18 complaints).
Safety recalls
No safety recalls have been filed for the 2017 Ford Fusion Hybrid.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Fuel economy
Fusion Hybrid FWD Hybrid
| City / highway | 43 / 41 mpg |
|---|---|
| Fuel | Regular Gasoline |
2 L · 4 cyl · Automatic (variable gear ratios) · Front-Wheel Drive · about $1,600/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Power trainAutomatic transmission › Internal › Cvt › Actuators | 18 | 79,600 mi |
| Unknown or other | 13 | 34,600 mi |
| Electrical system | 13 | 20,384 mi |
| Steering | 13 | 59,900 mi |
| Service brakes | 8 | 42,000 mi |
| Engine | 7 | 60,000 mi |
| Air bags | 7 | 59,000 mi |
| Fuel/propulsion system | 4 | 29,500 mi |
| Visibility/wiper | 3 | — |
| WheelsLugs/nuts/bolts/studs | 3 | — |
| Suspension | 3 | — |
| Equipment | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Steering
Component: Power Steering Module Rack and Pinion assembly The wheel locked up as described below in the middle of me taking a left turn, with the errors popping up as described. The problem has been diagnosed by the local Ford dealership. Three warning lamps that are intermittently on when I start the vehicle, though are not always there: Steering Assist Fault Service Required Service AdvanceTrac Hill Start Assist Not Available. While these are up, the steering wheel will not turn without incredible effort, requiring a massive amount of force to turn the steering wheel, which results in very little change in the direction the car is moving.
- Unknown or other
Backup camera lens is defective and has UV damage / hazing. Makes reversing extremely difficult and dangerous as the lens is not giving a good image output to the infotainment screen to the point it is difficult to identify anything (cars, pedestrians, etc). Ford has a known recall on the fusions for 2013-2016, and have excluded 2017-2020 model years even though hardware is the same. I have ordered and am replacing the backup camera myself. Seems to be a common/known issue. Hoping to log a complaint and have Ford reimburse me for the trouble.
- Steering
The rack and pinion has failed twice within 2 and a half years. The steering has completely gone out twice while driving, causing extremely unsafe circumstances that could put multiple people in danger. After doing some research this is a common issue with Ford Fusions which is putting a lot of people in danger since it is a loss of steering issue. My wheel completely locked up while driving on the highway, how is this part not recalled yet? There are two separate safety recalls dealing with steering issues but the rack and pinion is not specifically mentioned so it is not covered under recall. This is extremely unsafe. Please look into this. Thank you.
- Electrical systemFire
While driving roughly 5mph leaving from being parked for over 1.5 hours the hybrid battery caught/ control module caught on fire. Causing part of the truck carpet to catch fire. Since there was someone in the backseat that quickly felt the heat they turned the car off and stopped. The fire was put out. We end having it towed to the ford dealership that could not identify the reason it caught on fire. This is a known issue but the recall only affected 2 days of production.
- Electrical system
The contact owns a 2017 Ford Fusion. The contact stated while using the key fob to start the vehicle, the heat on the front driver's seat and steering wheel failed to operate as intended. The contact manually depressed the button to turn on the heat. There was no warning light illuminated. The dealer was contacted and diagnosed that the instrument cluster and APIM needed to be replaced. The vehicle was repaired. The contact stated that the failure persisted. The vehicle was taken to a second dealer, White Bear Lincoln, Inc. (3425 Hwy 61 N, St Paul, MN 55110) who diagnosed that the instrument cluster and APIM needed to be replaced. The vehicle was repaired. The contact stated that the…
- Air bags
The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making a left turn, the steering wheel made a complete 360-degree turn; however, the vehicle failed to respond as needed. Additionally, the horn and the buttons on the steering wheel became inoperable. The contact pushed up on the steering wheel, applying a lot of pressure, to steer the vehicle while turning. Additionally, when the vehicle was started, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact believed that the failures were associated with NHTSA Campaign Number: 18V167000 (Steering). The manufacturer was notified of the failure. The failure mileage was approximately…
- Engine
The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving 40 MPH, the vehicle shut off unexpectedly. The message that the engine was overheating was displayed. The check engine warning light was illuminated. The RED Triangle Symbol (Master Warning Light) was illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission was leaking and that the hybrid system, battery, and engine needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed there were no open recalls on the VIN related to the failure. The contact was then referred…
- Air bagsCrash4 injuries
Airbags failed to deploy at 30-40 mph head on collision. Vehicle had an airbag light come up, was inspected by Ford and the RCM module was replaced as directed by manual. Airbags were also inspected at the time. Lights were cleared after the replacement. Was the car not reading the speed at the time of the accident? My wife and 2 toddlers were in the vehicle at the time of the accident. I have a wrist injury and whiplash. Injuries could have been worse if it was a vehicle of twice the size or a semi.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
- Pedestrian alert soundsClosedLed to recall 22V063000
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review…
- Front Brake Jounce Hose FailuresClosedLed to recall 23V162000
On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall…